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Reviews of The Siena Hotel, Autograph Collection

4 out of 5
The Siena Hotel, Autograph Collection
1505 E Franklin St, Chapel Hill, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 657 out of 848 reviews" "
Rating 8 - Good. 147 out of 848 reviews" "
Rating 6 - Okay. 29 out of 848 reviews" "
Rating 4 - Poor. 11 out of 848 reviews" "
Rating 2 - Terrible. 4 out of 848 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wing Kin, Chestnut Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, will come again
Stayed 2 nights in Apr 2024

6/10 Okay

Cheryl

Traveled with family
Disliked: Amenities
This property was nice but not worth the money. We like to be able to walk to places to eat but the small town is a 10 min drive at least. Nothing to do around there you have to drive 30 min or more to get to something to do. Not worth the money in my opinion it's an overpriced average hotel. With little to no amenities. We came up for a wedding and my mother-in-law stayed at a Hilton 15 min from us and paid half the price and a shopping plaza with food places 2 minute walk from their hotel door plus they got free breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Juanita

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom was definitely luxurious. It was what the hotel stated, like a villa.
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Convenient location. Very clean, spacious room. Very comfortable bed
Stayed 1 night in Feb 2024

10/10 Excellent

RAYMOND

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this Hôtel was First Class, especially the the Staff....They were Outstanding!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely amazing from check in to check out they were extremely attentive and friendly.
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality
Stayed 1 night in Dec 2023

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little nosy
Stayed 2 nights in Nov 2023

10/10 Excellent

holly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel - exemplary service
Stayed 1 night in Oct 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
easy checkin and out. great dinner at Il Palio. Nice cocktail in the bar. clean quiet comfortable room
Stayed 1 night in Oct 2023

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet hotel near campus
This is a quaint hotel with easy access to UNC-Chapel Hill and Duke. We loved the surrounding area with lots of walking paths, trees, and the best breakfast biscuits at the nearby drive-through biscuit place. Did not eat at the hotel but the Italian motif and outdoor seating looked inviting. Beds were comfortable and room was spacious, but towels were quite small. Would definitely stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

ade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great staff. A great experience.
Stayed 1 night in Sep 2023

10/10 Excellent

goldyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and provided excellent service. The room was a decent size and there were lots of food options around.
Stayed 1 night in Sep 2023

8/10 Good

Kanapathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient staff especially at the reception and the shuttle transport. A really extensive Italian menu in the restaurant which looks good but unfortunately could not eat there due to other commitments .
Stayed 2 nights in Sep 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Deborah, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location for UNC. We didn’t use it but they do have a shuttle that will drop you off right on Franklin Street if needed. Our room was well-appointed, AC worked almost too-well;). There was an adjoined room and each time their door was opened or shut it so under line they were entering our room through the connecting door. More of a nuisance than anything. All in all an easy hotel for a quick night’s stay in Chapel Hill!
Stayed 1 night in Aug 2023

10/10 Excellent

Gary, Asheville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating! The free shuttle service was an unexpected treat. The room was spacious and clean. We will definitely stay there again!
Stayed 1 night in Aug 2023

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest hotels in the area.
Stayed 1 night in Aug 2023

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff. Nice room. Shuttle service a huge bonus
Stayed 1 night in Jul 2023

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Beautiful hotels with friendly staff and awesome accommodations
Stayed 1 night in Jul 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you.
Stayed 2 nights in Jul 2023

10/10 Excellent

Amy

Stayed 1 night in Jul 2023

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fine place, close to the finest university in the world.
Stayed 1 night in Jul 2023

10/10 Excellent

Catherine

Traveled with partner
The room was fabulous. It was large and creatively decorated. The bed was very comfortable
Stayed 1 night in Jun 2023

10/10 Excellent

Mehdi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Extremely nice and helpful. very clean and nice hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super friendly- a step above the norm.
Stayed 2 nights in Jun 2023

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

James

Stayed 1 night in May 2023

8/10 Good

Rebecca

Liked: Staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service
Great stay & staff!
Stayed 1 night in May 2023

10/10 Excellent

Yamel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel Bed super comfortable staff excellent
Stayed 1 night in May 2023

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Dudley, Oxford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle is a nice perk.
Stayed 1 night in Apr 2023

10/10 Excellent

Sheron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for a tour of UNC
Stayed 2 nights in Mar 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Phanta

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service and shuttle…stellar.
Stayed 1 night in Mar 2023

10/10 Excellent

Edward

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff went out of there way to help us and make our stay special.
Stayed 4 nights in Mar 2023

10/10 Excellent

Asma

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they have better restaurants options
Stayed 1 night in Mar 2023

10/10 Excellent

Clayton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siena Hotel has the friendliest staff and excellent service! We highly recommend this beautiful hotel in Chapel Hill and we’ll stay here again!
Stayed 2 nights in Mar 2023

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large room and great staff made our stay especially great.
Stayed 3 nights in Feb 2023

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy! Sink stopper was broken
Stayed 1 night in Feb 2023

10/10 Excellent

Jeffrey

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Charles, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Carey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Wendy, Bethesda

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is incredible— so willing to help in any way and with great initiative in wanting the guests to be happy. Room was lovely and spacious with very large shower. Our dog was welcome, too. The Italian restaurant on the property is very nice and well- respected by the local community, as explained by our relatives who live in Chapel Hill.
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023