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Reviews of Wingate by Wyndham State Arena Raleigh/Cary

3 out of 5
Wingate by Wyndham State Arena Raleigh/Cary
6115 Corporate Ridge Road, Raleigh, NC

Reviews

8.2

Very Good

Rating 10 - Excellent. 462 out of 1006 reviews" "
Rating 8 - Good. 288 out of 1006 reviews" "
Rating 6 - Okay. 135 out of 1006 reviews" "
Rating 4 - Poor. 79 out of 1006 reviews" "
Rating 2 - Terrible. 42 out of 1006 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Celeste

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The pool was so dirty it was gray. That wasn’t even the worst part! They gave us our room key and when we got up to what we assumed was our room it turned out that whoever was in there before us was still there, and so was all their stuff. Shocked, we went back down to the front desk and they got us a new room, but a different style of room than the one I booked. Guess we’re cuddling tonight! On top of that, the AC in our room is broken???
Stayed 1 night in Mar 2024

4/10 Poor

Giuseppe Antonio

Traveled with group
Disliked: Amenities, property conditions & facilities
Decent property to stay at on the cheap but wouldn’t recommend families going unless you enjoy the scent of marijuana and stumbling into teenagers drunk laying on hallway floor. One convenient feature of this hotel is the constant wake up call every few hours of the freight train horn as the track seem to run through the actual hotel. Another neat feature of this hotel is the need to reprogram your room keys everyday because they just stop working. Only good part is the close proximity to PNC arena but besides that meh!!
Stayed 3 nights in Mar 2024
Response from David on Mar 27, 2024
I apologize that other guest do not respect that they are in close proximity to others.Unfortunatly we can not correct the train timing

2/10 Terrible

Tay

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is poorly managed. And the rooms are filthy. I would not recommend this hotel AT ALL
Stayed 2 nights in Mar 2024
Response from David on Mar 25, 2024
I understand that the first room you were assigned were not cleaned.I apologize for our error.

4/10 Poor

Kimberly

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathtub dirty. Pillowcases dirty
Stayed 2 nights in Mar 2024
Response from David on Mar 24, 2024
I am concerned that a room just renovated and you were the first guest in had something that appeared dirty. I would like to apologize for not meeting your expectations.

10/10 Excellent

Jacob, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for anyone traveling to NC State or PNC Arena. We were able to walk from the hotel to the rink and there were plenty of Uber options if the weather wasn’t so nice. Easy access to airport, highways, etc.
Stayed 1 night in Mar 2024
Response from David on Mar 18, 2024
We are glad you stayed with us. Hope to see you again soon.

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Todd is very welcoming and personable.
Stayed 1 night in Mar 2024
Response from David on Mar 18, 2024
Thank you for comments about Todd

10/10 Excellent

Barbara E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my family liked the faciltiy
Stayed 2 nights in Mar 2024
Response from David on Mar 13, 2024
Thank you

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from David on Mar 7, 2024
We are glad you enjoyed your time with us.

10/10 Excellent

Brian

Response from David on Mar 5, 2024
Thank you.

6/10 Okay

Robert

Room was fairly clean , but common areas were not ...
Stayed 4 nights in Dec 2023
Response from David on Mar 5, 2024
Thank you. Plaese revisist us when we have completed improvements.

6/10 Okay

Avery

Liked: Cleanliness
Good hotel, pool could’ve been warmer. Also the pillows were not the greatest
Stayed 3 nights in Feb 2024
Response from David on Feb 21, 2024
We apologize that the pool was not as warm as you prefer. Thank you for staying with us.

10/10 Excellent

Melodie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Shout out to Todd.
Stayed 3 nights in Feb 2024
Response from David on Feb 20, 2024
Thanks for the comments. Todd is a new addition.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and amenities were clean. Only thing I wished was more dining options.
Stayed 1 night in Feb 2024
Response from David on Feb 20, 2024
We are glad you enjoyed your stay.

10/10 Excellent

Annette

Liked: Staff & service, property conditions & facilities
Bed was almost as comfortable as mine
Stayed 1 night in Feb 2024
Response from David on Feb 19, 2024
We appreciate you taking time to let us know about your stay with us.

10/10 Excellent

Desteny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love how there is a store and a mcdonald’s around the corner just in case you don’t want to drive you could just walk down and get some necessities or food.
Stayed 1 night in Feb 2024
Response from David on Feb 19, 2024
We appreciate you staying with us and are glad you found places to eat.

10/10 Excellent

Nikola

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Feb 2024
Response from David on Feb 15, 2024
Glad to hear we were accommodating

10/10 Excellent

Wakeva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying there going back soon and workers were wonderful
Stayed 3 nights in Feb 2024
Response from david on Feb 15, 2024
We appreciate you staying with us

10/10 Excellent

Wakeva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from David on Feb 13, 2024
We are glad you enjoyed your stay. Hope to see you in the future.

8/10 Good

Correy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish that I stay on the fourth floor or got a better view of the highway!!
Stayed 2 nights in Feb 2024
Response from David on Feb 6, 2024
Thanks for staying with us. Hope to see you again and remind us about you prefer the top floor. We will offer if available.

8/10 Good

chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, hotel was clean, only disappointment was the indoor pool was cold.
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
Thank you for stay with us.

10/10 Excellent

Sharon

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
We appreciate you let us know you enjoyed your stay.

6/10 Okay

Mariam

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
We appreciate you staying with our hotel

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
We are glad you enjoyed your stay.

10/10 Excellent

Fadi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in and clean room
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
We appreciate you noticing we strive to have rooms clean.

6/10 Okay

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Was one of the quieter nicer places to stay in the area with a descent price range, just wish there were more options within walking distance but there is a sheetz and McDonald’s .we usually go through Expedia to make reservations with no issues .however this specific hotel wants your card number immediately so they reached out via phone which I was not comfortable with at all. Never have issues about paying with lower star hotels
Stayed 3 nights in Jan 2024
Response from David on Feb 6, 2024
We implemented a step to help to make sure your room is meeting your needs. We apologize for you being uncomfortable

10/10 Excellent

Alicia

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from David on Jan 29, 2024
Thank you for staying with us . Hope to see you again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from David on Jan 29, 2024
Thank you for letting us now you were pleased with your stay.

10/10 Excellent

Royale

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice property. The room was very comfortable with chairs, desk, comfortable bed and clean bathroom. The price was very reasonable. The staff were friendly, professional, and accommodating. I recommend this as a good choice for people visiting Raleigh NC.
Stayed 1 night in Jan 2024
Response from David on Jan 29, 2024
We are glad you enjoyed your time with us. Hope to see you again soon.

10/10 Excellent

Burnner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Jan 2024
Response from David on Jan 25, 2024
Thank you for the great remark. Hope you will consider our hotel when you travel this way again.

4/10 Poor

Natilya

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from David on Jan 16, 2024
We appreciate you taking time to give us a response. Can you give us more understanding of the 2 out of 5?

10/10 Excellent

Deamon, Palm Coast

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member that was onsite were great!!! I wish I could remember the names of everyone to post. Danyelle checked us in that night and there were two other gentlemen that helped at other times. Overall experience was great!!
Stayed 3 nights in Dec 2023
Response from David on Jan 8, 2024
We appreciate you staying with us.

10/10 Excellent

linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from David on Dec 29, 2023
Thank you for taking time to let us know of your stay. Hope to see you again soon.

10/10 Excellent

Brandon

Stayed 1 night in Dec 2023
Response from David on Dec 28, 2023
Thank you for the nice comments

10/10 Excellent

Jose

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from David on Dec 27, 2023
Thank you for letting us know you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from David on Dec 27, 2023
We are glad we helped make your stay enjoyable.

8/10 Good

leroy

Liked: Amenities
Stayed 1 night in Dec 2023
Response from David on Dec 27, 2023
We are glad you selected our hotel.Hope to see you again soon.

2/10 Terrible

Amy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
filthy disgusting bedding. smelled horrible. clearly was stained with feces. I had to change bedding myself after a long work day.
Stayed 2 nights in Dec 2023
Response from David on Dec 19, 2023
Ms. Mullet,You checked in 12/12/23 with no issues. I understand we could not accommodate your request late evening on 12/13 to come and place the sheets. We did offer you replacements.

4/10 Poor

Ashley

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from David on Dec 18, 2023
We would like to know where we did not meet your expectations. This helps us to see where and how we can improve.

10/10 Excellent

Amber

Traveled with partner
Liked: Amenities
I liked the customer service and the fact that they contacted me the morning of check-in via text to welcome us and allowd us to check-in earlier than the check-in time. Thank you, Tori!
Stayed 1 night in Dec 2023
Response from David on Dec 18, 2023
We just initiated the new communication.I am glad it worked for you.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk (Tori) went above and beyond expectations to help me with my late arrival complications and to welcome me to the hotel. Was a great stay.
Stayed 1 night in Dec 2023
Response from David on Dec 13, 2023
Thank you for the kind remarks about Tori. We hope to see you again soon.

6/10 Okay

Shakoya

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was nice room was clean not to impressed with the bathroom but it did what it needed to do. Complimentary breakfast was suppose to had been at 630 it didnt start until a hour or so later. I asked front desk where the breakfast was she shrugged her shoulders and said she wanted to know that too. Alot of people book there stays based off things like that. I understand things happen but atleast let your paying customers know whats goin on or even if we can expect it or not. Just wasnt impressed with the early mornin front desk staff today
Stayed 1 night in Dec 2023
Response from David on Dec 11, 2023
Some of the hot items were not out due to staff not showing up. I was called after 7am and arrived after 7:30am. I apologize for the error and hope you will consider our hotel in the future.

8/10 Good

priscilla

Stayed 1 night in Dec 2023
Response from David on Jan 3, 2024
Thank you for taking time to let us know about your stay.

10/10 Excellent

Thad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from David on Dec 11, 2023
Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean. Check-in was easy. Breakfast was good. Very pleased with what i paid for.
Stayed 1 night in Dec 2023
Response from David on Dec 8, 2023
We are glad you enjoyed your stay

10/10 Excellent

Elva

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from David on Dec 6, 2023
We are glad you enjoyed your time with us. Hope to see you again soon.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Not great, could be worse
The staff was friendly and very helpful! The room was not clean, there were dirty tissues in the bed and missing sheets on the pull out bed. There was no hand soap available in the room, there was trash still on the shelves under the bathroom vanity. The breakfast was not a great selection but the staff worked hard to keep items stocked.
Stayed 2 nights in Dec 2023
Response from David on Dec 5, 2023
We apologize that there were issues in the room. If we understand the room you stayed in then we can address the staff member with additional training.

10/10 Excellent

Arturo, Charlotte

Stayed 1 night in Nov 2023
Response from David on Dec 27, 2023
We are pleased you time with us was enjoyable.

10/10 Excellent

Robin

Stayed 3 nights in Nov 2023
Response from David on Dec 18, 2023
We are glad you enjoyed yourself

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property wonderful stay
Stayed 1 night in Nov 2023
Response from David on Dec 5, 2023
We are glad you enjoyed your stay.

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to I-40 and Wakemed Soccer Park for NXR. Nice folks and good hot breakfast. Rooms are getting worn but clean, and mattresses are comfortable.
Stayed 2 nights in Nov 2023
Response from David on Nov 24, 2023
Thank you for the kind remark. We hope to see you again soon.