Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.3 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
for Familiesby Patrick from Montréal, Canada
Location, location, locationPosted Oct 2, 2013 on Hotels.com
Inn like hotel remote from the road, with beautiful views of the surrounding mountains. To get there you go through nice little towns and breathtaking winding road through the mountains.
Recommendedby M. Stewart from Surrey, BC
Posted Sep 29, 2013 on Hotels.com
The hotel might have the old Austrian feel to it, but it definately needs a renovation, the bathrooms were very outdated and things looked worn out in most areas of the hotel.
for Everyoneby Britt from The Chalfonts
Generally good but treated badly at check out.Posted Aug 20, 2013
Pros: Beautiful location.
Cons: Customer service or possibly even prejudices?
Location: Check out what you can do with the summer card and also if the hotel you book gives it to you as part of your package, as not all hotels do.
Hotel good, room OK, beautiful mountain area and the summer card that gave you access to free activities was excellent. All this was marred by the fact that the cleaner was in the room before we even managed to get our bags out; I felt she was checking all was fine with the room, which I don't mind but not when you haven't even finished or left the room. Then at check out I was questioned more than once to see if we had had the evening set menu, despite the fact that we had eaten in the restaurant and paid each meal as we had had it, (as I hate having to work out bills afterwards). We are wealthy and although I am actually half German and fluent, I felt there was prejudice towards us because we were British. We are usually used to being treated well; it was a bit of a shock to be insulted that way. PS All was nice and clean though the bunk bed in the family room had loads of dust and rubbish underneath when I checked the room before we left.