Featured Image Lobby Lobby Guestroom Guestroom Guestroom Guestroom Bathroom Outdoor Spa Tub Outdoor Spa Tub Gym Spa Treatment Room Sports Facility Bicycling Snow and Ski Sports Snow and Ski Sports Snow and Ski Sports Snow and Ski Sports Snow and Ski Sports Snow and Ski Sports Dining Dining Dining Dining Restaurant Family Dining Hotel Interior Hotel Interior Hotel Interior Hallway Hallway Hallway Meeting Facility Property Grounds Property Grounds Property Grounds Property Grounds Hotel Entrance Hotel Front - Evening/Night Outdoor Dining Exterior detail Exterior Exterior Aerial View Aerial View Mountain View Mountain View Mountain View Mountain View Mountain View Mountain View Mountain View Mountain View Mountain View
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Get an overview of this hotelRomantic ski retreat with a full-service spa

Location

Situated in the mountains, this spa resort is in the same region as Reserva Nacional Rio de los Cipreses.

Resort Features

After a day on the slopes, return to Noi Puma Lodge to dine at the restaurant, drink at the bar/lounge, or relax in a full-service spa.

Room Amenities

All 24 rooms offer free WiFi, room service, and TVs with cable channels. Guests will also find rainfall showerheads, hair dryers, and showers. Private bathrooms are not ensuite.

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Noi Puma Lodge are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

Some rates at Noi Puma Lodge are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a sauna. At the end of the day, order après-ski drinks at the resort's bar.

The resort offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Noi Puma Lodge is a smoke-free property.

  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Total number of rooms - 24
  • Number of floors - 2
  • 24-hour front desk
  • Bar/lounge
  • Free breakfast
  • Concierge services
  • Dry cleaning/laundry service
  • Fitness facilities
  • Full-service spa
  • Arcade/game room
  • Turkish bath/Hammam
  • Gift shops or newsstand
  • Computer station
  • Pool umbrellas
  • Billiards or pool table
  • Free WiFi
  • Spa treatment room(s)
  • Multilingual staff
  • Parking (limited spaces)
  • Garden
  • Terrace
  • Luggage storage
  • Restaurant
  • Safe-deposit box at front desk
  • Free self parking
  • Sauna
  • Ski storage
  • Smoke-free property
  • Number of buildings/towers - 1
  • One meeting room
  • Outdoor seasonal pool
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Family Friendly Amenities

  • Free Wi-Fi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Cribs/infant beds (complimentary)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Phone
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower only
  • Rainfall showerhead
  • In-room childcare (surcharge)
  • Television
  • Desk
  • Private bathroom (not in room)
  • Cable TV service
  • Free WiFi
  • Room service (limited hours)
  • Free cribs/infant beds
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Where to Eat

A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.

Alto las lenas - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

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Nearby Things to Do

Recreational amenities at the resort include a sauna, a fitness center, a seasonal outdoor pool, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Helicopter/airplane tours on site
  • Downhill skiing on site
  • Rock climbing nearby
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Spa Services

Los Cipreses has massage/treatment rooms. Services include hot stone massages, massages, facials, and body wraps. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including Ayurvedic.

  • Hot stone massage
  • Steam room in spa
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Body wraps
  • Body scrubs
  • Ayurvedic treatments
  • Mud bath in spa
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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Fees

You'll be asked to pay the following charges at the hotel:
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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