Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nebraska

Great pet friendly hotel

Posted Nov 19, 2014
Pros: The restaurant was ecxceptional. Weather was bad, so it was nice not to have to leave to dine.
Location: Location is near the mall and shopping, gas station nearby, next to interstate, and easy to find.
I have stayed in this hotel twice within the last week and had good experience both times. My pet was comfortable. The restaurant is first rate and staff was pleasant and helpful Price was affordable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia

Anne's choice

Posted Oct 18, 2014
Pros: The friendly and very helpful staff, it seemed like nothing was too much trouble to help you. The restaurant Minerva's was very good.
Cons: I have no idea, as I really enjoyed my stay, would not hesitate to reccommend to family and friends.
Location: Ideal location to visit the various sites, such as Mt Rushmore, Crazy Horse Memorial, and Deadwood city. The highways were terrific to ride on.
I was very pleased with my stay at this Best Western, would not hesitate to use this hotel again. Everything was so convenient in the hotel to access.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
Older property but updated and very clean. We would stay there again
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall a Nice Hotel ;)

Posted Sep 27, 2014
Housekeeping could have made sure they cleaned our room completely (floor and mirrors)... Other than that everything was great! Kids had a great time and didn't want to leave the slides ;)
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice facility

Posted Sep 2, 2014
Pros: Nice pool area and clean rooms.
Cons: The tv was only visible from half the room.
Location: Downtown location.
Overnight stay and only passing through town. The breakfast at Stella's was fantastic.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Pickering

Short stay, was good and comfortable.

Posted Aug 25, 2014
Just an over night stay. Room was close to pool area, which was very noisy and the floor was wet and slippery
4 out of 5
Recommended
for Families
by Bethfrom Loveland, CO

The water park made the difference

Posted Aug 21, 2014 on Hotels.com
Due to the water park being free with the reasonable priced hotel room it made for a great stay. There was no pressure to constantly be at the water park and yet we spent hours in the evening there. It was the perfect size for a 6 year old. Would definitely stay here and recommend it to others. Plus even though it is right next to the freeway it was not loud and easy to get to lots of stuff. There was a mix up and we did not have a room even though I had a confirmation number and the staff quickly resolved this for me.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Johnfrom Illinois

Fine for what we needed

Posted Aug 19, 2014 on Hotels.com
Room was clean and in good shape. We just stopped for the night at a very late hour, and left quickly in the morning. It was fine for our purposes, great location off the highway, not sure about he surrounding area as we traveled onward. An early Sunday morning breakfast option would have been nice, but their restaurant opened late and nothing free was included.
5 out of 5
by A verified travelerfrom so. cal

Great hotel!

Posted Aug 19, 2014
Pros: Clean room, restaurant on site
Cons: N/a
Location: Close to downtown with lots of shopping/dining sites
They have a shuttle that will take you downtown for great shopping/dining sites - it was nice not to have to drive ourselves - they dropped us off and we called when we were ready for pickup!!
1 out of 5
Recommended
for Families
by Mere Dfrom Iowa

Don't stay here. Find another hotel!

Posted Aug 17, 2014 on Hotels.com
There were dirty dishes from room service in the stairwells for days. I complained to the staff and they said it was the restaurants responsibility, not theirs. There were no towels at the pool like they said there would be. My kids had to walk a 1/4 mile soaking wet to the room after swimming. We had to use the room towels to dry off. I picked up the room phone to ask for more towels, but there was no dial tone. I walked the 1/2 mile to the desk to get more towels. They couldn't hand me towels, they'd deliver them to the room. 30 min later I called the desk from my cell phone to ask about the towels - my kids had been in the shower nearly 40 minutes waiting for a towel! The roof leaked at the doorway of our entrance both at the exterior doorway and the interior doorway. You could not walk through without getting wet. The staff at the desk did not care. The hallways were really noisy at night and we were awoken repeatedly by people coming and going. The placement of the A/C unit in the room resulted in cold air blowing with hurricane force on the people unfortunate enough to get the bed closest to the unit. We knew the pool had no lifeguard on duty, but it did have staff at the top of the slides to control the pace at which kids slid down, but both time we visited the pool area the staff assigned to the slides paid NO ATTN to the kids going down and they nearly landed on each other as they came down. It was very scary to watch. DO NOT STAY HERE!