Ratings based on 462 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
82% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mo

This was a great stay.

Posted Feb 18, 2015
The hotel and staff we're great. Really enjoyed the stay.
2 out of 5
by A verified travelerfrom Wyo

Oh....My....

Posted Feb 16, 2015
Pros: The price was right. Thats all. But the brand NEW Baymont that was located right by the school we played at was the same price and heard was GREAT!
Cons: EVERYTHING. ANY form of customer service would have been great.
Location: The mall is nearby.
It started when we couldnt even check in until after dinnertime. We were there for a youth basketball tourney and I REALLY needed my room so my child could come rest before a 9 pm game. The entire lobby was full of people waiting for rooms still as well. Tried to check in first around 4 pm, but couldnt....All we were told was "Sorry, we dont have any, we are waiting on housekeeping. When we came back after dinner, we had to almost BEG her to look and see if ANYTHING was available. Once she looked...there WAS one! When we checked into our room, the one next to it was cleaned and opened as well....even though there were still people waiting downstairs! That room was STILL cleaned and open the next day!!! The room was NOT cleaned well and could have used some repair work. Bathtub had stuff in it, things on the floor, streaks on the furniture, etc. Livable, but not impressive. Breakfast was not much better....cereal containers, Juice AND milk machines were ALL empty, so we had a hard english muffin and a squishy apple. YUMM...great way to start a day for a big basketball tournament!
1 out of 5
by A verified travelerfrom South Dakota

Terrible Gross Didn't Stay

Posted Feb 10, 2015
We walked in and walked out. the bedding was dirty that could be seen with the naked eye. There was glitter and stuff in the sheets as well as stains on the pillow cases. To top it off there were socks and underwear in the drawer. DO NOT STAY THERE!!!!!
2 out of 5
by A verified travelerfrom denver, CO

Posted Feb 10, 2015
Just below standard all around. Towels seemed dirty, no soaps in the bathroom. The continental breakfast was ok muffins and cereal nothing to extreme. The pool was cold and dirty and didn't open until 9am. The staff however was nice and helpful if needed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2015
Hot tub was a little gross with stuff floating in it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wyoming

Excellent!

Posted Jan 20, 2015
Staff was amazing, pool perfect for my kids. Will stay there again gladly!
2 out of 5
by A verified traveler

Disappointing even for a budget hotel

Posted Jan 18, 2015
Pros: Good location. Inexpensive.
Cons: Obviously needs better housekeeping, maintenance and upkeep.
Location: Close to I90, places to eat, the Ramkota convention center, a cinema, and Rushmore Mall.
The hotel has a general feel of being old and used up. The night stand and table top where sticky and appeared to have been wiped with a dirty dish rag. The carpet looked dirty and you could feel bits of something under your feet. The linens and bedding were not necessarily dirty but looked and felt old and dingy and well used. The toilet seat was broken and the door would not close without being forced. The breakfast was horrible; I went down shortly after 6:00 and found only biscuits and cold gravy, a few slices of toast, and some fairly fresh muffins. There was no fruit or yogurt or stuff you would expect for a typical continental breakfast. There was no hotel staff to be seen. I stayed 2 nights. When I came back to my room the second day I found the bed was not made, trash not taken out, no sign that housekeeping had Been there. I will not stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good for traveling through

Posted Jan 7, 2015
Perfect hotel for a quick overnight rest. I have my snowmobile with me so I appreciated the fact that I could back up to my room and access it from outside. I will use this hotel again for overnights with my snowmobile.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Excellent for the price.

Posted Jan 5, 2015
Room 203 smelled like old cigarette smoke. They immediately moved us to a different room at our request. This place is great for $33 a night. Friendly staff. Kids loved the pool.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2014
The front desk person was friendly. You could tell the room wasn't cleaned properly there was garbage on the floor. I was too tired to complain.