Suite, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
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Reviews of Comfort Inn & Suites Rapid City near Mt. Rushmore

2.5 out of 5
Comfort Inn & Suites Rapid City near Mt. Rushmore
1720 Rapp St, Rapid City, SD

Reviews

8.4

Very Good

Rating 10 - Excellent. 66 out of 130 reviews" "
Rating 8 - Good. 34 out of 130 reviews" "
Rating 6 - Okay. 18 out of 130 reviews" "
Rating 4 - Poor. 8 out of 130 reviews" "
Rating 2 - Terrible. 4 out of 130 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry, DALTON

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is being remodeled.
Stayed 1 night in Apr 2024
Response from Crystal Hatcher on Apr 16, 2024
Thank you for your recent review Jerry, although our exterior is under remodel, I hope that we were able to still provide you with an exceptional stay. Come back in a few weeks to see just how beautiful it has all turned out!

4/10 Poor

Taylor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Crystal Hatcher on Apr 16, 2024
Thank you Taylor for your recent review on your stay. We appreciate the opinion for all of our valued guests. Hope to have you back with us soon!

8/10 Good

Sammi

Liked: Cleanliness, property conditions & facilities
The night time person didn’t let me know I forgot my ID so for the two days I was there I didn’t have it. They all seen me walk by multiple times and could have called up to my room to let me know I left it. But they didn’t. So that was really odd. They didn’t tell you all the charges that were coming out or hold that may occur on your card. Barley talked. The ladies were really helpful and knowledgeable. Very nice but the night time gentleman wasn’t the greatest. The beds are really firm so if you like that then great if you need soft watch out. Very little food served in the morning even if you wake up at 6 when they serve it. But over all good. If you can’t find something else then I’d say get this one.
Stayed 2 nights in Mar 2024
Response from Crystal Hatcher on Apr 16, 2024
Thank you Sammi, for taking the time to review on your recent stay with us. First off, I want to apologize for your experience while here at the Comfort. We take great pride in the exceptional service we provide all of our guests and it seems we have fallen short of that for you. If there is anything that I can do to make this right for you, please don't hesitate to reach out to me directly. Thank you and I hope to have you back with us in hopes to provide you with a much more positive experience.

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Most the pool area was broken. The door to our room didn’t close properly and couldn’t be locked and you could see into the hall even with the door closed. Bathroom doorknob felt like it was about to fall off. Breakfast was slightly above average.
Stayed 1 night in Apr 2024
Response from Crystal Hatcher on Apr 16, 2024
Thank you Steven, for taking the time to review on your recent stay with us. First off, I want to apologize for your experience while here at the Comfort. We take great pride in the exceptional service we provide all of our guests and it seems we have fallen short of that for you. If there is anything that I can do to make this right for you, please don't hesitate to reach out to me directly. Thank you and I hope to have you back with us in hopes to provide you with a much more positive experience.

2/10 Terrible

Terry

Disliked: Cleanliness, property conditions & facilities
When we arrived we were told that the pool was open and a great feature to the hotel. What we found out later was the waterslude and the hottub were out of commission. When we arrived to our room, thry looked clean until we entered the bathroom and we could tell that it had never been cleaned. When we approached the staff, their excuse was they were short handed, then they sent someone up to clean the toilet and the sink only. Leaving the floor dirty even after we mentioned the black hair all over the floor. My wife called the front desk and they said they would send soneone up to clean the floor, but no one ever showed. We left to run around town for a few hours and when we came back they still hadnt cleaned the rest of the bathroom. Also their was garbage under one of the chairs in our room. So if this was cleaned it was a quick job. The last day to leave we went down for their adequate breakfast and when we went back to our room the key woyld not let us in to our room at 10am, check out being 11 am it shiuld srill work, we made 3 trips down to fro t desk to get the card re-entered and it never did open our door, they had to come up twice with a specail key to open our door all while standing with 2 young children in the hallway for over 20 minutes. Overall this was a Very Bad choice for a hotel. .upon leaving my daughter noticed ine of the bed comforters was badly stained, just an added bad experience for a hotel. the last time we stay at any of the comfort inn.
Stayed 2 nights in Mar 2024
Response from Crystal Hatcher on Apr 2, 2024
Thank you Terry, first off, I would like to say thank you for taking the time out of your busy day to review on your recent stay with us. Here at the Comfort Inn & Suites, we take great pride in providing all of our valued guests with nothing less then the most exceptional experience possible, so we are sadden to hear that we have feel short of exceeding your expectations. I would love the opportunity to make this right for you, please feel free to contact me directly.

6/10 Okay

Virgil

Traveled with partner
Breakfast was good
Stayed 1 night in Mar 2024
Response from Crystal Hatcher on Apr 2, 2024
Thank you, Virgil, for your review. We are happy to hear that you found our 'Comfort Breakfast' suited your expectations. We hope to have you stay with us again.

6/10 Okay

Jasmin

Traveled with family and small children, Traveled with family
Disliked: Staff & service
The property was getting remodeled there was a lot of construction
Stayed 2 nights in Mar 2024
Response from Crystal Hatcher on Apr 2, 2024
Thank you for your recent review. You are right, our exterior is under renovation, but as you have seen from the interior renovation being completed - it is well worth the wait! Be sure to come back and stay with us when it is all done!

4/10 Poor

Ryan, SIOUX FALLS

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand there was renovations being done. We tried staying here over a year ago and it was under renovation then. I really didn't expect that the Pool Slide and the Hot Tub wasn't working - the kids were disappointed. Most of the ice machines weren't working. The TV in our room didn't work. We arrived in town two hours early at 2pm and the hotel was empty - literally no cars in the parking lot. We asked if we could still check-in early - surely there would be an open room for our booking by then. No, they would not let us check-in until 4pm. They eventually let us use the pool until we 4pm - but as mentioned, the slide wasn't working and the hot tub was out of service. Why??? who knows. We get assigned a room and the rooms were nice. the renovations they've done to the rooms and lobby were quite good. However, the TV system didn't work (and it was March Madness and we wanted to watch the games together). We asked if they could fix it, but they didn't know how. They weren't sure if they could move us, but eventually they put us in a different room which felt smaller than what we paid for. The breakfast in the morning was quite pathetic. There was hardly any food put out in the first place, and what was out there ran out quickly. And they didn't refill things very quickly if at all. So the service at this hotel is inexperienced, and quite lacking. The rooms are nice, but its definitely just a place to sleep. I would not recommend.
Stayed 1 night in Mar 2024
Response from Crystal Hatcher on Apr 2, 2024
Thank you Ryan, first off, I would like to say thank you for taking the time out of your busy day to review on your recent stay with us. Here at the Comfort Inn & Suites, we take great pride in providing all of our valued guests with nothing less then the most exceptional experience possible, so we are sadden to hear that we have feel short of exceeding your expectations. I would love the opportunity to make this right for you, please feel free to contact me directly.

6/10 Okay

Traci, Casper

Traveled with family and small children
Disliked: Staff & service, amenities
The waterslide and hot tub were out of commission and there was a lot of construction on the out side of the building inside the water fountains were not in working order and then for breakfast the following day there was little to no food available and no kitchen worker to be found and the front desk staff didn't seem to worried about ensuring that the breakfast was set up and ready for guests. The waffle batter was like water: no creamer for coffee, no hot water for oatmeal, and the fridge with juice was locked. Just overall I was not pleased with my stay
Stayed 1 night in Mar 2024
Response from Crystal Hatcher on Mar 25, 2024
First, I would like to thank you for taking the time to review on your recent stay with us. We take great pride in providing such an exemplary experience for all of our valued guests but it seeks we have fallen short of that service during your stay. I will be sure to share your remarks with our staff in hope that we can better this experience for all of our future guests. We hope to have you back with us so we can better exceed your expectations.

8/10 Good

Tyeesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Crystal Hatcher on Apr 2, 2024
Thank you for taking time out of your busy day to review on your recent stay with us. We appreciate the opinion from all of our valued guests. Thank you for staying with us!

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Crystal Hatcher on Mar 22, 2024
Thank you for taking the time to review your stay with us, we appreciate the opinion from all of our valued guests.

8/10 Good

Trina

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was friendly. My room however was missing toiletries such as Kleenex, toilet paper and shampoo and conditioner. The new shower installed shampoo set that should have been installed was not. I had to ask for these myself.
Stayed 2 nights in Mar 2024
Response from Crystal Hatcher on Mar 20, 2024
Thank you Trina for your review on your recent stay with us. We take great pride in the experience we provide all of our valued guests so I apologize that we fell short of your expectations. Hope to have you stay with us again in hopes to improve your experience. Thank you!

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small. They didn’t clean the room during our two night stay. The drains are slow.
Stayed 2 nights in Mar 2024
Response from Crystal Hatcher on Mar 20, 2024
Thank you Jennifer for your review on your recent stay with us. We take great pride in the experience we provide all of our valued guests so I apologize that we fell short of your expectations. Hope to have you stay with us again in hopes to improve your experience. Thank you!

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay. I wish the breakfast was better.
Stayed 1 night in Mar 2024
Response from Crystal Hatcher on Mar 19, 2024
Thank you for your review, we appreciate the opinion of all of our valued guests. Hope to see you again!

8/10 Good

Nicholas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 2 nights in Mar 2024
Response from Crystal Hatcher on Mar 19, 2024
Thank you for your review, we appreciate the opinion of all of our valued guests. Hope to see you again!

10/10 Excellent

Scott

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Stayed 1 night in Mar 2024
Response from Crystal Hatcher on Mar 19, 2024
Thank you for your review, we appreciate the opinion of all of our valued guests. Hope to see you again!

6/10 Okay

Jerry

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When you visit Rapid City in off season, don't expect things like the hot tub, ice machines, maid service and breakfast juice at this hotel. This hotel does have a location just off the interstate and is centrally located to all attractions. I will not visit this hotel again. Always call befor you book thru Expedia if hotel amenities are inportant to you.
Stayed 3 nights in Mar 2024
Response from Crystal Hatcher on Mar 14, 2024
Thank you for your review on your stay with us, we apologize for the inconvenience of the remodel of our exterior as well as our hot tub, we are in the process of making our property into a great experience for all of our valued guests.

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, great exercise room. Very disappointed that the hot tub was closed.
Stayed 1 night in Mar 2024
Response from Crystal Hatcher on Mar 13, 2024
Thank you for taking the time to write a review on your recent stay with us. We appreciate all feedback from our valued guests. I do apologize for the inconvenience of the hot tub being out of order. It is currently being remodeled and will be in its best shape once it is completed.

10/10 Excellent

Dakota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub down and construction
Stayed 1 night in Mar 2024
Response from Crystal Hatcher on Mar 14, 2024
Thank you for your review on your stay with us, we apologize for the inconvenience of the remodel of our exterior as well as our hot tub, we are in the process of making our property into a great experience for all of our valued guests.

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel, very friendly staff
Stayed 3 nights in Feb 2024
Response from Crystal Hatcher on Mar 13, 2024
Thank you Marilyn, our staff take great pride in providing such a great experience when our guests stay with us, we are glad to hear that it shows. We hope to see you again, safe travels!

10/10 Excellent

Cami

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms have just been renovated and they are nice, clean and lots of light (which I love). The hot tub is still being renovated so that was a bummer. Also the treadmill in the fitness center is not working - another bummer. Everything else is great.
Stayed 1 night in Feb 2024
Response from Crystal Hatcher on Feb 28, 2024
Thank you, Cami, you are right - we have recently undergone a full remodel of our interior and have begun on the exterior. We are so excited for all of our guests to see all of the hard work and care we have put into ensuring the best possible experience in all aspects of their stay.

10/10 Excellent

Brock & Kelsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, comfortable and recently redone.
Stayed 1 night in Feb 2024
Response from Crystal Hatcher on Feb 28, 2024
Thank you, Brock & Kelsey, for your recent review. I am thrilled to hear that we were able to provide you with such a comfortable experience. Hope to have you back with us soon!

10/10 Excellent

Dawson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kimberly Orosco Assistant General Manager on Jan 22, 2024
Dear Dawson, Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guest our very best. We look forward to your next stay with us.Sincerely,

10/10 Excellent

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great improvements are being made!
Stayed 1 night in Jan 2024
Response from Kimberly Orosco Assistant General Manager on Jan 15, 2024
Dear Christy, Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guest the best experience possible. We are so happy to hear that you liked our newest improvements. We look forward to your next stay with us.Sincerely,

8/10 Good

steven

Traveled with partner
Liked: Staff & service, property conditions & facilities
Big updated rooms with comfy beds.
Stayed 2 nights in Dec 2023
Response from Kimberly Orosco Assistant General Manager on Jan 15, 2024
Dear Steven, Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guest our very best. We look forward to your next stay with us.Sincerely,

8/10 Good

Tyeesha

Business traveler, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Kimberly Orosco Assistant General Manager on Dec 20, 2023
Dear Tyeesha, Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guests our very best. We Look forward to your next stay with us.Sincerely,

10/10 Excellent

Derek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond to make our stay great. Thank you
Stayed 1 night in Dec 2023
Response from Kimberly Orosco Assistant General Manager on Dec 18, 2023
Dear Derek,Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to make sure we go above and beyond for our guests. We look forward to your next visit with us.Sincerely,

10/10 Excellent

Natasha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, safe and friendly
Stayed 3 nights in Dec 2023
Response from Kimberly Orosco Assistant General Manager on Dec 18, 2023
Dear Natasha,Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guest our very best. We look forward to seeing you in the future.Sincerely,

6/10 Okay

Randi

Stayed 5 nights in Dec 2023
Response from Kimberly Orosco Assistant General Manager on Dec 20, 2023
Dear Randi, Thank you for taking the time answer our survey. Here at Comfort Inn & Suites, we strive to give our guests the best experience possible. We look forward to your next stay with us.Sincerely,

10/10 Excellent

Thomascine White

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Kimberly Orosco Assistant General Manger on Dec 14, 2023
Dear Thomascine, Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guest our very best. We look forward to your next stay with us.Sincerely,

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kimberly Orosco Assistant General Manager on Dec 13, 2023
Dear Kevin, Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, We strive to give our guest our very best. We look forward to your next stay with us.Sincerely,

2/10 Terrible

Hattie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad experience
The hotel was under construction and the pool and fitness room were closed. The bathroom floor was so sticky we didn’t even take our shoes off. Paid for a 2 night stay and checked out after 1 night. After a long day of driving, we were highly disappointed. Still waiting for a call from the general manager. It’s been 2 days and 2 request for a call.
Stayed 2 nights in Dec 2023
Response from Kimberly Orosco Assistant General Manager on Dec 10, 2023
Dear Hattie, Thank you for taking the time to answer our survey. On behalf of our entire team, i would personally like to apolgize for failing to meet your expectations. i will get with my housekeeping staff to address the floor issue. i am also sorry about our gym and pool being closed due to renovations. We hope to be presented with a new opportunity to meet your expectations.Sincerely,

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023
Response from Kimberly Orosco Assistant General Manager on Dec 18, 2023
Dear Jennifer, Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guest our very best. We look forward to seeing you during your next visit.Sincerely,

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Rooms and Clean Hotel
The hotel was being renovated while I stayed, so I didn't get to check out the pool. But the room I got was great! The 2nd floor had just finished being renovated, and I was the first one to stay in the new room I had booked. They did a good job making the place look and feel nice! The bed was insanely comfortable, the whole room felt very clean. It was honestly one of my favorite hotels stays of the past few years. I loved that the room felt new and clean, and I did not feel grossed out at all like I had in other hotels. I really hope they keep it as nice as possibly, because I will definitely book again in the future. Thank you for a cozy and clean stay!
Stayed 2 nights in Nov 2023
Response from Kimberly Orosco Assistant General Manager on Nov 23, 2023
Dear Laura, Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guest the very best. We would personally like to thank you for the kind things you said about our new renovation. We look forward to welcoming you back in the future.Sincerely,

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2023
Response from Kimberly Orosco Assistant General Manager on Nov 13, 2023
Dear Scott,Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guests the best we can give. We look forward to your next stay with us.Sincerely,

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Comfort
Stayed 1 night in Nov 2023
Response from Kimberly Orosco Assistant General Manager on Nov 6, 2023
Dear Rocco,Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guest's our very best. We look forward to seeing again in the future.Sincerely,

2/10 Terrible

Meghan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are dirty, smelly. Really low quality stay, one of the worst hotels.
Stayed 2 nights in Oct 2023
Response from Kimberly Orosco Assistant General Manager on Oct 23, 2023
Dear Meghan, Thank you for taking the time to answer our survey. On behalf of our entire staff, I would like to apolgize for failing to meet your expectations. We are currently going through a renovation and are actively trying to address your concerns. We hope to be presented with an opportunity to exceed your expectations in the future.Sincerely,

2/10 Terrible

Trevor

Traveled with family
Disliked: Property conditions & facilities
Not happy
Booked hotel for kids to swim the slide was broken the hot tub didn’t work either
Stayed 1 night in Oct 2023
Response from Kimberly Orosco Assistant General Manager on Oct 23, 2023
Dear Trevor, Thank you for taking the time to answer our survey. On behalf of our entire staff, I would personally like to apologized for broken slide and hot tub. We are currently in works of getting both those issues fixed. We hope in the future we have an opportunity to exceed your expectations.Sincerely,

10/10 Excellent

Don

Stayed 2 nights in Oct 2023
Response from Kimberly Orosco Assistant General Manager on Nov 13, 2023
Dear Don,Thank you we're taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guests our very best. We look forward to your next day with us.Sincerely,

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kimberly Orosco Assistant General Manager on Oct 23, 2023
Dear Mike, Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guest the best we have. We look forward to your next stay with us.Sincerely,

8/10 Good

Claudean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and the location was great.
Stayed 1 night in Oct 2023
Response from Kimberly Orosco Assistant General Manager on Oct 22, 2023
Dear Claudean, Thank for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guest the very best. We look forward to your next stay with us.Sincerely,

6/10 Okay

Dawn

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The breakfast was very good. But the room for being redone...The whole sink facet in the bathroom fell off. Water everywhere. When checking out the staff at the front desk did not even recommend a discount on the room.
Stayed 1 night in Oct 2023
Response from Kimberly Orosco Assistant General Manager on Oct 21, 2023
Dear Dawn,Thank you for taking the time to answer our survey. On behalf of our entire team, I would like to apolgize for failing to meet your expectations. We hope we are presented with a new opportunity to impress you in the future.Sincerely,

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
I had a room in the NEW, remodeled section... it was GREAT... and the woman at the front desk was wonderful.
Stayed 1 night in Oct 2023
Response from Kimberly Orosco Assistant General Manager on Oct 20, 2023
Dear Frank,Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guest the best experience possible. we love to hear that you enjoy our staff. We think they are pretty great too. We look forward to your next stay with us.Sincerely,

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff was friendly, the bed was comfy and the room was clean. Nice and quiet too.
Stayed 1 night in Oct 2023
Response from Kimberly Orosco Assistant General Manager on Oct 17, 2023
Dear Bruce,Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guest our very best. We look forward to your next stay with us.Sincerely,

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, quiet hotel.
Stayed 1 night in Oct 2023
Response from Kimberly Orosco Assistant General Manager on Oct 14, 2023
Dear Ann, Thank you for taking the time to answer our survey. Here at the Comfort Inn & Suites, we strive to give our guest the very best. We look forward to your next stay with us.Sincerely,

4/10 Poor

Lori

Stayed 2 nights in Sep 2023
Response from Kimberly Orosco Assistant General Manager on Nov 6, 2023
Dear Lori, Thank you for taking the time to answer our survey. On behalf of our entire team i would like to sincerely apologize for failing to meet your expectation. We currently are under going renovation and we hope to be presented with an opportunity to exceed your standards in the future.Sincerely,

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel.
Stayed 1 night in Sep 2023
Response from Kimberly Orosco Assistant General Manager on Sep 20, 2023
Dear Frank,Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guest the best experience possible. We look forward to your next stay with us.Sincerely,

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023
Response from Kimberly Orosco Assistant General Manager on Sep 19, 2023
Dear Janet,Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, we strive to give our guests our best. We look forward to your next stay with us.Sincerely,

10/10 Excellent

TAMARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice clean hotel. Comfortable bed.
Stayed 1 night in Sep 2023
Response from Kimberly Orosco Assistant General Manager on Sep 19, 2023
Dear Tamara,Thank you for taking the time to answer our survey.We are happy to hear how clean our hotel is and we also happy to hear you like our beds. We look forward to your next visit.Sincerely,

10/10 Excellent

Kimberly, Scobey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it ! Stayed 2 nights ! Comfortable beds. Extra pillows. Very Nice.
Stayed 2 nights in Sep 2023
Response from Kimberly Orosco Assistant General Manager on Sep 15, 2023
Dear Kimberly,Thank you for taking the time to answer our survey. Here at Comfort Inn & Suites, We strive to give our guest our best. We look forward to your next stay with us.Sincerely,