Ratings based on 979 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
81% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2015
Very busy. Stayed during rally week ended up in an outer building that was not as nice and smelled musty.
2 out of 5
by A verified traveler from Colorado

Not the worst but not good either

Posted Aug 1, 2015
First room they put us in was dirty bed not made properly. Other people were complaining about the cleanliness of their rooms too! Children at the pool were using hot tub inappropriately staff not saying anything. Location was nice across from Rushmore Mall. Front desk staff we're nice just seemed overwhelmed!
4 out of 5
Recommended
for Everyone
by A verified traveler from Richland Cener, Wi

It's what's inside that maters

Posted Jul 30, 2015
Pros: pool,rooms,and the bathroom very nice. price was great.
Cons: directions on how to turn hot tub on(location of dial kind of hidden)
they are doing lots of work here. outside not so nice and inside is very nice. Lobby, rooms and pool area are all really nice(probably the fanciest we've ever been to).
2 out of 5
by A verified traveler from Wayne, NE

Was expecting more

Posted Jul 28, 2015
Pros: The staff was friendly and cooperative.
Cons: See above!
Location: The hotel was only a couple blocks off the interstate and was easily accessible. There was a Mini Golf a couple blocks away and numerous shopping opp
The first night our air conditioning did not work so our room was like 85 degrees. We had to go out and purchase a fan to have air circulation. The next day they did move us to another room where the air worked and was comfortable. There were a lack of outlets in the room and the Wi-Fi did not work during our stay. The entrance hallways and stairways were not vacuumed during our stay. An entrance door to the secure part of the hotel did not lock. All you had to do was pull on the door and it opened. Therefore, anyone off the street had access to the interior of the hotel. The staff was friendly and cooperative however I would not recommend this hotel to a friend. The accessibility to non hotel guests was a bit frightening and needs to be taken care of. We ate only breakfasts at the hotel and they were good but we did not dine in the on facililty restaurant so I can't say how that was.
3 out of 5
by A verified traveler from Rapid City S.D. east side

Close to Interstate highway.

Posted Jul 26, 2015
Booked on line. Pictures do not show true conditions. Will not stay here again. Some bugs in room. No place to plug in divices and be able to use them at the same time. Small dark room. The only up side is that the room had two chairs that were reasonably comfortable. Pride too high for such a room.
3 out of 5
Recommended
for Everyone
by A verified traveler from Denver, Co

Clean, near highway, inexpensive

Posted Jul 24, 2015
Just needed a place to crash. Bed was comfy, good pillows, a.c. stayed cold all night... They're remodeling quite a few rooms so there's some activity going on from that. Front desk staff was friendly and helpful.
3 out of 5
by A verified traveler

Out of date motel poorly maintained

Posted Jul 19, 2015
Hard to use facilities, dirty, out of date. Poor help when asked for. Will not stay here again.
2 out of 5
by A verified traveler from chicago

Posted Jul 14, 2015
Pros: close to I-90
Cons: rooms need an upgrade - poor lighting - need more outlets
The hotel is old and in need of an upgrade. The staff is pleasant. The rooms are acceptably clean and the location is quite convenient to I-90.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2015
Pros: Staff
Cons: Yea the AC in the pool side rooms
Location: it was good
We got there were glad we got the upgrade but they gave us a room upstairs and the AC did not work so they moved us to another room a couple doors down and we had the same problem no good working AC so we were glad to have the upgrade so we just went to buy a fan. I advise people not to get rooms by the pool because of the moisture it is hot and very uncomfortable, staff was great to help loved their help.
3 out of 5
Recommended
for Everyone
by A verified traveler from SK

Great place to stay is exploring the area.

Posted Jul 13, 2015
The hotel itself is in disrepair, however the magic is not in the facility. The hotel staff give this place some character. The breakfast is awesome, and all you need is one drink at the Beach Club to have a good time, especially when ordering a Long Island ice tea. The entertainment at the hotel bar was top notch, especially when it was planned out. Never a dull moment, I would stay here again if the same hotel staff was there!