Exterior

Reviews of Travelodge by Wyndham Rapid City

2 out of 5
Travelodge by Wyndham Rapid City
2505 Mount Rushmore Rd, Rapid City, SD

Reviews

6.0
Rating 10 - Excellent. 116 out of 1001 reviews" "
Rating 8 - Good. 242 out of 1001 reviews" "
Rating 6 - Okay. 260 out of 1001 reviews" "
Rating 4 - Poor. 194 out of 1001 reviews" "
Rating 2 - Terrible. 189 out of 1001 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

ely

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To old, dirty looks kind of the motels, a mess evrey where, the a/c make a noise all night, the breakfast was poor, limited terrible. Scam in the pictures when i make my reservacion,
Stayed 1 night in Mar 2024

10/10 Excellent

Famyalty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Front Desk Workers
Stayed 1 night in Feb 2024

2/10 Terrible

Connor

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was rude and place was dirty, the thermostat didn't work, other guest at the hotel were harassing us, and police was there for disputes between other guests.
Stayed 1 night in Feb 2024

8/10 Good

Brett

Liked: Staff & service, property conditions & facilities
People where kind and helpful.
Stayed 1 night in Feb 2024

2/10 Terrible

Raelynn

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The front desk people were rude and unhelpful. We checked in and went to our room to find it dirty. The beds were unmade, dirty towels on the floor, trash in the bins and the microwave was disgusting. We were moved to another room that they had checked. This room had trash in the bin and no toilet paper. After calling the front desk, because they closed at 8pm, to request toilet paper and the trash taken out they said someone would be up and no one has come.
Stayed 1 night in Feb 2024

2/10 Terrible

Adam

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room wasn't cleaned at all, and appeared not to have been cleaned for some time. It smelled like smoke. The only things that appeared to be clean were the sheets and towels thankfully. It simply appears that they don't have the staff necessary to keep the place going.
Stayed 2 nights in Feb 2024

2/10 Terrible

Ziphorah

Stayed 2 nights in Dec 2023

8/10 Good

ERIC

Liked: Staff & service
Family atmosphere.
Stayed 3 nights in Dec 2023

2/10 Terrible

Marque

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was moldy. Musty and in need of repair. The pictures must be very old . This place is very rundown
Stayed 7 nights in Nov 2023

10/10 Excellent

Ethel

Liked: Cleanliness, amenities, property conditions & facilities
It was good.
Stayed 7 nights in Nov 2023

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities
Place was a dump.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and quick when we needed something. The only problem we experienced was that the remote was not working properly, but the TV worked fine and could adjust volume and channels on the TV so it was not a big problem. I recommend this hotel and will definitely return on future trips, it is reasonably priced and nononsense type of hotel.

4/10 Poor

Tim

Stayed 1 night in Oct 2023

4/10 Poor

Cynthia

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
You could hear everything from next room, including tv. AC was so loud it woke you up everytime it came on. Remote control for tv didn't work. Only ice machine was in the lobby, which was a car ride away. Very poor outside lighting where our motel room was at. Breakfast was very limited; Overall for what it cost, wasn't really worth it.
Stayed 1 night in Sep 2023

6/10 Okay

Riley

Stayed 2 nights in Oct 2023

6/10 Okay

Russell

Disliked: Amenities, property conditions & facilities
Poor condition. Poor breakfast. Other guests inconsiderate. Poor service.
Stayed 7 nights in Sep 2023

2/10 Terrible

Samantha

Disliked: Cleanliness, property conditions & facilities, room comfort
Should not be in business
The staff were neutral as long as you didn't have an issue. I witnessed another person try to address an issue and the attendant instantly became sharp and cold. My room was filthy and in disrepair. I'm still having issues with them not returning my security deposit
Stayed 1 night in Sep 2023

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service
I cancel this reservation, rooms smelled musty, didn't feel comfortable staying at this hotel.
Stayed 3 nights in Sep 2023

4/10 Poor

Wendy

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors were dirty including dead insects and obvious dirt and dust in corners. The toilet seat was loose and would slide off the side while you sat on it. the countertop and tabletop were not clean. There was no bar soap there. The curtains were visibly dirty. The breakfast was next to nothing. Also I feel that expedia has false advertising in regards to this hotel the photos on websites do not relate to this motel in any way, shape or form! They might be short of help but should NOT be taking people's hard earned money for the service they provide or don't provide
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lesson learned / God is Good / Received refund
Dead flies by bathroom sink and bees on the bathroom mirror. Cinder blocks used for bed frame. AC was locked out of the room area and was set on energy saver blowing through a 4”X6” louvre into the arch wall not getting to the bedroom. It was 96 degrees that day and the AC kept turning off making the room hot and uncomfortable. Walls were puttied and not sanded or painted. Orange juice was 1/4 juice 3/4 water. Checked out early the following morning and property owner not willing to cash refund 2nd night stay and paid $100 cash for incidental. Owner said hotel.com had to reimburse us and I explained that we did not pay online so we wouldn’t receive credit on a card. I said we paid CASH for 2 nights plus cash deposit and that hotel.com sent me a message stating refund to be paid at property site. I showed the owners the message from hotel.com agent and after 2 hours we were refunded.
Stayed 2 nights in Sep 2023

4/10 Poor

Cindy

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

David, minneapolis

Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty when I told them my girlfriend had just had a heart attack they made me bring her in from outside of the car to check her ID instead of coming outside to check they were very rude even when I asked about breakfast I'll never go back
Stayed 1 night in Sep 2023

2/10 Terrible

Lisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very very very old, condition of the room is old and smelly
Stayed 1 night in Sep 2023

2/10 Terrible

Jesse

Disliked: Amenities, property conditions & facilities
Room walls were poorly repaired from previous damages, ac was just a wall unit that sounded like a semi that was about ti blow up, no hot water. Hell, it didnt even get warm so i had to take an ice shower and the beds headboard wasnt close to the wall and i couldn't movw it closer so when i tossed/turned it maee made a really loud thud.
Stayed 1 night in Aug 2023

6/10 Okay

Chantelle

Business traveler
Stayed 1 night in Aug 2023

2/10 Terrible

April, reseda

Disliked: Cleanliness, staff & service, property conditions & facilities
the room was not clean, bathroom flush not working properly. we have to ask for one more towel as only 1 was provided, and when requested the staff said that there should be 2 towels in the room. we shouldn't be asking if there were 2 towels in the first place! the dining was dirty, when asked for water, staff said we have to pay for it. the bread were still in the bag and hardly no food was prepared for the paid breakfast
Stayed 1 night in Aug 2023

2/10 Terrible

Arely Rodriguez

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awful! We needed a place to crash since we didn’t wanna drive overnight- I almost said forget it and went to sleep in the car. The staff was extremely rude she didn’t even say hi or welcome, the curtain in our room didn’t close the entire way it was broken, there were bugs on the floor in our room and crawling around, our neighbors were loud we can hear them yelling. All in all… don’t stay here if you can spend the extra $20 going to a different location.
Stayed 1 night in Aug 2023

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Brian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room, curtains didn't close. First room wasn't even clean.
Stayed 1 night in Aug 2023

2/10 Terrible

Kaltumo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DONT DO IT!! I dont write reviews but here I am. I ignored the reviews coz I believe I should see it for myself. Brooooo I was behooved. The person at front desk wasnt friendly. First of all there's a $100 deposit thats not mentioned anywhere when making reservations. Second the rooms where so dusty the beds had sandy particles. The bathroom was not clean. The curtains looked like they never left the rails with chuncks of dust particles. We were there for only 4hours and I was grateful for that. The only thing good about this place location. I truly believe the property has so much potential if they make the necessary renovations.

4/10 Poor

Diana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was not clean, the staff was rude, they don't offer room service, they don't clean the rooms at all, they only give you fresh towels if you ask. When I ask to get the room cleaned they say they don't do that because of COVID restrictions, they couldn't be there to clean the room when people are in the room, but if you leave they are not responsible if things get stolen, and that they don't need that kind of complains therefore, they don't clean the rooms at all! What a JOKE
Stayed 5 nights in Aug 2023

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff.
Stayed 1 night in Aug 2023

4/10 Poor

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities
The first room they gave us was missing a window and boarded up with just a few screws. There were blood stains on the carpet and bugs in the bathroom. We asked for a new room. This floor was not clean and sheets were not clean.
Stayed 1 night in Aug 2023

2/10 Terrible

Muheebur

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever, Lights doesn't work, toilet overflowed and it flowed all the way to the bedroom.
Stayed 2 nights in Aug 2023

4/10 Poor

Carrie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, door didn’t lock properly. Furniture was torn up broken. TV & remote didn’t work.
Stayed 2 nights in Aug 2023

4/10 Poor

Torben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed and towels være clean, thats the positive, there were dirty, things did not working, aircon were very noisy without filter. The breakfast were terrible
Stayed 1 night in Aug 2023

2/10 Terrible

scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pissed off
Stayed for several days terriable cleaning staff stole some cleaning supplies I needed for my bike that I always carry left wax took everything else . When I asked they said I misplaced how the fk I misplace I left early refused to stay they still charged me for night I didn’t stay the should pray I don’t come back
Stayed 1 night in Aug 2023

2/10 Terrible

Youngjin

Stayed 1 night in Aug 2023

6/10 Okay

Tetyana

Disliked: Staff & service
Poor customer service
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor condition rooms! Bad breakfast.
Cleanliness was very poor. bathrooms not clean. Headboards made cranky noises. AC was not cooling the room. Breakfast was so bad.
Stayed 1 night in Aug 2023

10/10 Excellent

Fontella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated, could have been cleaner great location to get back on interstate
Stayed 1 night in Aug 2023

6/10 Okay

Doug

Liked: Staff & service
Not as pictured and buggy
Bugs in the room. Pictures need to be updated. Needs a face lift. Floors where dirty.
Stayed 1 night in Aug 2023

10/10 Excellent

Marilyn

Traveled with family
Liked: Amenities
All staff were friendly, helpful, caring, and efficient.
Stayed 1 night in Aug 2023

10/10 Excellent

Glenn

Stayed 1 night in Aug 2023

6/10 Okay

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities
Run down
Stayed 1 night in Jul 2023

6/10 Okay

James

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Restful night sleep in Rapid City
The 1st room we were given wasn't cleaned. The 2nd room was clean, the owner checked the room him self. The room was in good shape but the hardwood floor was dirty (dusty- it is in South Dakota during the dry Summer though). Breakfast was good and the owners appear to be doing the best they can with this tough labor market.
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just say NO and find a better place
Drug deal in parking lot, broken toilet, 2 non-functioning lights. Spend the money to get a better place.
Stayed 1 night in Jul 2023

4/10 Poor

James

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap
Manager was helpful but this is a one star hotel only
Stayed 1 night in Jul 2023

4/10 Poor

Naomi

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very old and in disrepair. There was a plywood covering bathroom window. Air condition was loud. Toilet seat and cover was old and peeling. There was no drain cover in sink. Bathroom tub is not level and you are sliding down if you have soapy feet.The picture of the front was deceptive.
Stayed 1 night in Jul 2023

6/10 Okay

Sam

Stayed 1 night in Jul 2023