Outdoor pool, sun loungers

Reviews of The Rarotongan Beach Resort & Lagoonarium

4 out of 5
The Rarotongan Beach Resort & Lagoonarium
Aroa Beach Marine Reserve, Arorangi, Ara Tapu Rd, Rarotonga

Reviews

8.0

Very Good

Rating 10 - Excellent. 113 out of 340 reviews" "
Rating 8 - Good. 142 out of 340 reviews" "
Rating 6 - Okay. 53 out of 340 reviews" "
Rating 4 - Poor. 19 out of 340 reviews" "
Rating 2 - Terrible. 13 out of 340 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property could do with a freshen up in the rooms but overall, it's a great little place to base yourself.
Stayed 8 nights in Mar 2024

4/10 Poor

Peter

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs renovations.
Stayed 1 night in Feb 2024
Response from The Rarotongan on Mar 23, 2024
Kia Orana Peter,Thank you for your feedback. We are continuously upgrading our guest rooms and facilities when occupancy and resources permit. Thank you again for choosing to stay with us.Kind Regards,Haimona BrowneResort Manager

6/10 Okay

Lisa

Traveled with family
Food was not fresh- buns for burgers were stale. They ran out of salads early on and never got new supplies in. Eating out was a lot cheaper and fresher. Room and pool was perfect
Stayed 5 nights in Mar 2024
Response from The Rarotongan on Mar 20, 2024
Kia Orana Lisa,Thank you for your review and feedback. I am pleased you enjoyed your room and pool. I have passed on your feedback to our team in the kitchen as well. Kind Regards,Haimona Browne Resort Manager

8/10 Good

Gine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed that if it rained you could go anywhere on the property without getting wet. Lots of things to do. Great layout and nice pool. Able to see lots of fish from the dining area.
Stayed 7 nights in Feb 2024
Response from The Rarotongan on Mar 8, 2024
Kia Orana Gine,Thank you for your kind review.We are pleased to hear you enjoyed your stay, despite the rain lol. Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager

8/10 Good

Cheyney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great for kids. Didn’t love the food but otherwise recommended for families and people who like to snorkel. The snorkelling out the front is unreal!
Stayed 5 nights in Feb 2024
Response from The Rarotongan on Mar 8, 2024
Kia Orana,Thank you for your review. I am pleased to hear your family had a great stay and you experienced the amazing snorkeling directly in front of the resort. Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager

8/10 Good

Michael Campbell

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Snorkelling was amazing
Stayed 5 nights in Feb 2024
Response from The Rarotongan on Feb 27, 2024
Kia Orana,Thank you for your 4-star review.We are pleased to hear you enjoyed the amazing beach location and snorkeling directly in front of the resort.Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager

4/10 Poor

Luis

Stayed 1 night in Feb 2024
Response from The Rarotongan on Feb 27, 2024
Kia Orana Luis,Thank you for your providing a rating of your recent one night stay with us. Unfortunately there is nothing I can do as you did not leave any comments. Our management and staff would have been more than happy to address any of your concerns whilst you were inhouse. Kind Regards,Haimona Browne Resort Manager

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities
The hotel needs alot of upgrade, this rarotongan hotel is not lively, it needs to be the same hotel back in 2002. This hotel was the best back then, my brother and his wife had their honeymoon there in 2002. And it was the best hotel ive visited as a local. But now is not the same experience. You need to up your game, be more like edgewater resort.
Stayed 7 nights in Feb 2024
Response from The Rarotongan on Feb 27, 2024
Kia Orana Elizabeth,Thank you for taking the time to post a review and for providing feedback of recent stay with us. I am sorry to hear we did not meet your previous experience from 21 years ago. I have shared your feedback with all our managers and rest assured we take all guests feedback seriously. Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

Heaven-lee

Liked: Cleanliness, amenities
Thourougly enjoyed ever minute
Stayed 5 nights in Jan 2024
Response from The Rarotongan on Feb 8, 2024
Kia Orana,Thank you for your 5 star rating - very much appreciated. Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location right on the lagoon which has many fish species that are rarely seen. Loved the snorkeling! Our 2 bedroom apartment did not have ac in the rooms, just the corridor- my friend slept in the living room. Also Wi-Fi has to be purchased but I think that’s true of all hotels in the Cooks. Nice food and great views!! I’d recommend this hotel
Stayed 3 nights in Jan 2024
Response from The Rarotongan on Feb 8, 2024
Kia Orana Julia,Thank you for your kind review. We are pleased to hear you had a lovely stay. Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front of house staff made our family holiday exceed all expectations. By the end of the trip, it felt like a few of the staff were practically family. Meli, Aisake, and Aquila were excellent with our children and made them feel right at home. 10/10 would recommend
Stayed 7 nights in Jan 2024
Response from The Rarotongan on Feb 8, 2024
Kia Orana William,We thrilled to hear your family had an amazing time and you enjoyed the warm hospitality from our team. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

6/10 Okay

Alexi

Traveled with group
Liked: Cleanliness, staff & service
Beach was great. Food in hotel is below mediocre. Breakfast that its included with stay the worst. I ended up trying different "paid" options.
Stayed 4 nights in Jan 2024
Response from The Rarotongan on Feb 8, 2024
Kia Orana Alexi,Thank you for your feedback. I am pleased to hear you enjoyed the beach, however, disappointed you did enjoy your meals. I will be addressing your concerns with the team in the kitchen and hopefully we can improve the quality of our meals. Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

Mennie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Dec 2023
Response from The Rarotongan on Feb 8, 2024
Kia Orana Mennie,Thank you for your kind review - very much appreciated. Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

Tiresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, met some friendly staff who became family. Room service was perfect and everything we asked and expected. Definitely return to stay here.
Stayed 3 nights in Dec 2023
Response from The Rarotongan on Feb 8, 2024
Kia Orana Tiresa,Thank you for your kind review.We are thrilled to hear you had an amazing experience. Thank you again for choosing to stay with us and we look forward to welcoming you back soon. Kind Regards,Haimona Browne Resort Manager

4/10 Poor

Karen

Stayed 2 nights in Nov 2023
Response from The Rarotongan on Feb 8, 2024
Kia Orana Karen,Thank you for taking time for posting a rating of your stay. Obviously very disappointed you did not enjoy your stay. Would have been more than happy to listen and address your concerns during your stay. Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff.
The best part of the stay was the interaction with the hotel's staff. They were all very friendly, hospitable and were willing to do whatever it took to make your stay enjoyable. Even while catching the bus with them after they had finished their workday was fun.
Stayed 8 nights in Nov 2023
Response from The Rarotongan on Nov 28, 2023
Kia Orana Mark,Thank you for your kind review. We are thrilled to hear you had amazing time with our staff. Thank you again for choosing to stay with us and we look forward to welcoming you back soon. Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

Michaela

Stayed 1 night in Nov 2023

8/10 Good

Petr

Stayed 5 nights in Nov 2023
Response from The Rarotongan on Nov 28, 2023
Kia Orana,Thank you for taking the time to post a rating of your recent stay. Much appreciated. Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the outdoor facilities for children and the amazing menu for both adults and children. The fish as you look over the balcony was a highlight! The staff were wonderful.
Stayed 1 night in Nov 2023
Response from The Rarotongan on Nov 15, 2023
Kia Orana Laura,Thank you for your kind 5-star review.We are thrilled to hear you had an amazing stay! Thank you again for choosing to stay with us and we look forward to welcoming you back soon.Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the access to the beach.
Stayed 5 nights in Nov 2023
Response from The Rarotongan on Nov 11, 2023
Kia Orana Owen,Thank you for your kind review.I am pleased to hear you enjoyed the beachfront location of the resort.Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from The Rarotongan on Nov 10, 2023
Kia Orana Crystal,Thank you for your rating - much appreciated.Haimona Browne Resort Manager

10/10 Excellent

Keana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing friendly staff, super helpful to organize anything you wanted to do during your stay. Rooms were spacious, and kept cool which we were super thankful for on hotter days! All round 10/10 and would definitely come back.
Stayed 8 nights in Oct 2023
Response from The Rarotongan on Oct 27, 2023
Kia Orana Keana,Thank you for your kind review.We are thrilled you had an amazing stay and we look forward to welcoming you back soon. Thank you again for choosing to stay with us.Kind Regards,Haimona BrowneResort Manager

4/10 Poor

J R

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Average food and buffet, expensive drinks and food. Poor quality rooms and resort. Cockroaches in our room
Stayed 2 nights in Oct 2023
Response from The Rarotongan on Oct 26, 2023
Kia Orana,Thank you for your review.I am disappointed to hear you did not enjoy your meals and found our prices expensive. You will find that our prices are in line with all resort and major restaurants on the island. A quick call to our front desk about the cockroaches and our team would have fixed this issue promptly. Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

Juneea

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing for families! We took our 14yo and 5yo and they both enjoyed the facilities and activities available at the resort. Great location.
Stayed 6 nights in Oct 2023
Response from The Rarotongan on Oct 21, 2023
Kia Orana Juneea,Thank you for your kind review.We are thrilled to hear your family had an amazing stay. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Rarotongan on Oct 21, 2023
Kia Orana Kenneth,Thank you for your kind 5-star rating.We are pleased that you thoroughly enjoyed your stay with us. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

8/10 Good

Shameen

Stayed 6 nights in Sep 2023
Response from The Rarotongan on Oct 26, 2023
Kia Orana,Thank you for your 4-star review - much appreciated. Thank you again for choosing to stay with us.Kind Regards,Haimona BrowneResort Manager

10/10 Excellent

Camilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent snorkelling and all the kit easily available to hire out for free. Varied activities suitable for wide age range of kids and nice relaxed atmosphere. Staff were super helpful in arranging taxis and restaurant bookings and they put on a shuttle for the night market which was a plus. Would definitely recommend and hopefully will be back!
Stayed 6 nights in Sep 2023
Response from The Rarotongan on Oct 6, 2023
Kia Orana Camilla,Thank you for your kind 5-star review. We are so happy to hear you had an amazing stay and you enjoyed the facilities, amenities and the warm hospitality from our staff. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 10 nights in Sep 2023
Response from The Rarotongan on Oct 3, 2023
Kia Orana,Thank you for your 5-star review which is much appreciated. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at The Rarotongan and were returning after staying there 28 years ago on our honeymoon. We were pleased to find the resort still much the same and staff still welcoming, friendly and helpful. The new deck at the waters edge and the declaration of a marine reserve in the Lagoon are great initiatives. Fish feeding off the deck is a sight to behold and the lagoon teaming with sea life. We travelled everywhere on the circle island bus that pulls up at reception 30mins past the hour in the clockwise direction and 10 past the hour (?) in the anticlockwise direction. Buy a 10 trip pass for $30 and get on and off where you like, just hail the bus and it’ll pull up anywhere! On the downside, we were in a room that interconnected with another and unfortunately the interconnecting part was not well insulated which meant we could hear our neighbours frequent fights. We also found the breakfast buffet disappointing and a bit pricey for what it was so we skipped breakfast most days but the rest of the food and the cocktails were great. It got very windy on our last couple of days which made the beach at The Rarotongan a bit unpleasant but a bus trip to Blackrock on the other side of the island means a sheltered beach can still be found. There’s also plenty of walks and cycling as cold or windy weather options. Rarotonga is a great place to visit and the Rarotongan a great place to stay as a base
Stayed 8 nights in Sep 2023
Response from The Rarotongan on Sep 26, 2023
Kia Orana James,Thank you for your kind review. We are pleased to hear you had a lovely time and we look forward to welcoming you back again, soon. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

8/10 Good

Bryan, wellington

Stayed 1 night in Sep 2023
Response from The Rarotongan on Oct 17, 2023
Kia Orana,Thank you for your 4-star rating - very much appreciated. Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

Antigoni, Lower Templestowe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from The Rarotongan on Sep 26, 2023
Kia Orana,Thank you for our kind 5-star review - very much appreciated. Kind Regards,Haimona BrowneResort Manager

10/10 Excellent

kuini

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were the best
Stayed 7 nights in Sep 2023
Response from The Rarotongan on Sep 23, 2023
Kia Orana,Thank you for your 5-star rating. Very much appreciated. Kind Regards,Haimona Browne Resort Manager

6/10 Okay

Lisa

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family enjoyed our holiday, waiting for our dinner was way to long, nearly 2hrs before it came. And some dishes were not very nice at all. The pizzas were the only nicest. The breakfast could've had more options, like some bake beans or spaghetti. We were on beachside and fridge could've been bigger or even up high as it was way to low.
Stayed 1 night in Sep 2023
Response from The Rarotongan on Sep 20, 2023
Kia Orana,Thank you for taking the time post a review of your recent stay. I am pleased to hear your family enjoyed your holiday. Thank you as well for your feedback on your dining experience. I have addressed these concerns with our restaurant team. Kind Regards,Haimona BrowneResort Manager

6/10 Okay

Sheryl

Liked: Cleanliness
Stayed 7 nights in Sep 2023
Response from The Rarotongan on Sep 20, 2023
Kia Orana,Thank you for taking the time to post a rating of your recent stay with us.Kind Regards,Haimona Browne Resort Manager

8/10 Good

Dong Oh

Stayed 1 night in Sep 2023
Response from The Rarotongan on Sep 13, 2023
Kia Orana,Thank you for taking the time to post a rating of your recent stay with us.Kind Regards,Haimona Browne Resort Manager

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the number of things to do at the Resort as well as the adjacent property Sanctuary! Great beach and staff!
Stayed 6 nights in Aug 2023
Response from The Rarotongan on Sep 13, 2023
Kia Orana,Thank you for your kind review.We are pleased to hear you had an enjoyable stay.Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

6/10 Okay

ncsugrad80

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I was disappointed that my beachside room was actually garden view. There was a sandy area off of the patio, not the ocean. We had to walk through beach front rooms and villas to reach the ocean. The staff was wonderful and the grounds were well maintained.
Stayed 8 nights in Aug 2023
Response from The Rarotongan on Sep 2, 2023
Kia Orana,Thank you for your review. Our resorts offer a range of different room categories with their proximity to the beach being a key point of differentiation. Beachfront accommodation is directly located on the beach with a direct outlook of the lagoon. Beachside accommodation is set back from the water’s edge without a direct outlook of the lagoon but is still on the beach. The beachside accommodation is less than a minute’s walk to the water’s edge. Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager

8/10 Good

kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Liked the staff Best part of beach in front beach front units can be noisy some of the tim meals average for price good for young children water play area could be tidied up Overall good location and staff
Stayed 9 nights in Aug 2023
Response from The Rarotongan on Aug 22, 2023
Kia Orana,Thank you for your review. I am pleased to hear you enjoyed the beach and the warm hospitality from our staff. Thank you for your constructive feedback as well. Much appreciated. I will personally be addressing these. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

8/10 Good

gail

Traveled with group
Liked: Cleanliness, staff & service
Stayed 9 nights in Aug 2023
Response from The Rarotongan on Aug 23, 2023
Kia Orana,Thank you for taking the time to post a rating of your recent stay with us - much appreciated. Kind Regards,Haimona Browne Resort Manager

8/10 Good

Denis

Stayed 7 nights in Aug 2023
Response from The Rarotongan on Aug 22, 2023
Kia Orana,Thank you for taking the time to post a rating of your recent stay with us - very much appreciated. Kind Regards,Haimona Browne Resort Manager

8/10 Good

Gordon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing Place....
Very Nice place friendly staff.... great location beach etc .... But.... The Rarotongian needs to reveiw its pricing, and include free shuttle to and from the Airport.... with a family of 4 or more is very expensive to get to the Rarotongian from Airport ... a family of 5 (3 adults & 2 as childs ) cost $80 NZD one way .... many customers maybe shocked at this price .... If Shuttle Service is built into the Room Price and Free Shuttle pick up / drop off allot of people would b very excited to stay here...
Stayed 1 night in Aug 2023
Response from The Rarotongan on Aug 21, 2023
Kia Orana,Thank you for your kind review. I am pleased to hear you had a lovely stay and you enjoyed the beachfront location and the warm hospitality from our staff. Unfortunately we use a third party vendor for airport transfers. We also recommend using taxis as an option. The generally charge 20 per adult and 10 per child. We can pre-arrange taxis for you at time of booking. Kind Regards,Haimona Browne Resort Manager

8/10 Good

Arna

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families
Stayed 5 nights in Aug 2023
Response from The Rarotongan on Aug 21, 2023
Kia Orana,Thank you for your kind review - very much appreciated. Kind Regards,Haimona Browne Resort Manager

8/10 Good

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Island Resort
There was no Shuttle Service ...had to pay $80 NZD to get from Airport to the Resort.... they could easy run a small bus to pick up guests....have to pay for wifi.... other than that no problems....
Stayed 1 night in Aug 2023
Response from The Rarotongan on Aug 21, 2023
Kia Orana Gordon,Thank you for your review. Unfortunately, we use a third party transport company for airport transfers. Another option would be taxis which are slightly cheaper and we can also pre-arrange this for you at time of booking. Kind Regards,Haimona Browne Resort Manager

8/10 Good

Shu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, great place to stay.
Stayed 6 nights in Jul 2023
Response from The Rarotongan on Aug 2, 2023
Kia Orana and thank you for taking the time to post a rating of your recent stay with us. Very much appreciated. Kind Regards,Haimona Browne Resort Manager

8/10 Good

Fern

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pros: The staff were welcoming, helpful (especially housekeeping) and friendly. I enjoyed my stay and the facilities. Cons: On the cocktail menu a Happy Hour is advertised for all cocktails except the big blue one. In fact it is a totally different cocktail menu :-( false advertising. Poor communication before our stay.
Stayed 7 nights in Jul 2023
Response from The Rarotongan on Jul 27, 2023
Kia Orana Fern,Thank you for your review. I am pleased to hear you enjoyed your stay as well as the facilities and the warm hospitality from our staff. Thank you for your feedback regarding happy hour. I will personally be addressing your concerns with our restaurant and bar team. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

Karlene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic rooms - beachside suite, the resort had options for things to do even in the rain, Which it rainfed a lot. Fantastic snorkelling just off the beach. Lovely staff members and some good menu options for all day dining.
Stayed 3 nights in Jul 2023
Response from The Rarotongan on Jul 24, 2023
Kia Orana Karlene,Thank you for your kind review. We are absolutely thrilled to hear you a great stay and you enjoyed the beach, the facilities and the warm hospitality from our team. Thank you again for choosing to stay with us and we look forward to welcoming you back soon. Kind Regards, Haimona Browne Resort Manager

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good overall but needs updating
The resort overall is awesome, staff are friendly, helpful and fun. Facilities are good and the location is awesome. But the rooms are very dated and lots of things broken or missing. In desperate need of an update.
Stayed 7 nights in Jul 2023
Response from The Rarotongan on Jul 20, 2023
Kia Orana Sam,Thank you for your review. I am pleased to hear you found the resort to be awesome and you enjoyed the facilities and the warm hospitality from our staff. Thank you for your feedback as well which I will personally look into and address. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

10/10 Excellent

Megumi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2023
Response from The Rarotongan on Jul 19, 2023
Kia Orana,Thank you so much for your kind rating.We are pleased to know that you had an amazing stay and we look forward to welcoming you back soon. Kind Regards,Haimona Browne Resort Manager

8/10 Good

Guada Ann

Liked: Cleanliness, staff & service
Although the other reviews are true about the staff keeping to themselves, breakfast being basic and the place needing an upgrade or refurbishment, the lagoon makes all of this worth it. With 2 teens, we don’t spend that much time in our room. It’s comfortable and had everything we needed. We spent most of our time in the water or on the beach. If you’re coming from the direct flight at 9.30pm from Sydney, be prepared for a tiring journey. Check in is not guaranteed until 3pm. If you want access to your room and breakfast coming off the 7am arrival into RAR, I recommend you book the night before. We stayed 4 nights and enjoyed our first trip to the Cook Islands.
Stayed 4 nights in Jul 2023
Response from The Rarotongan on Jul 14, 2023
Kia Orana Guada,Thank you for your review. I am pleased to hear your family had a great stay and you made the most of the beach and lagoon during your stay. Thank you also for your travel tips which would be very helpful for future guests. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

8/10 Good

Frits

Stayed 7 nights in Jun 2023
Response from The Rarotongan on Aug 2, 2023
Kia Orana and thank you for taking the time to post a rating of your recent stay with us. Very much appreciated. Kind Regards,Haimona Browne Resort Manager