Ratings based on 49 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Convient airport hotel, comfortable rooms

Posted Sep 17, 2014
Pros: Shuttle bus, free WiFi, size and comfort of room.
Cons: The second building where the clothes washer / dryer were located could use new / cleaner carpeting in the halls.
Arrived on Sunday, took cab to hotel paid for by the hotel as the shuttle bus doesn't run on the weekends between ten am and five pm. This notice was posted on the shuttle bus sign board outside of terminal 1 exit A1 where there is a notice to call hotel for instructions. The room was nice size for airport hotel with nice fresh linens and comfortable beds. WiFi worked well. We didn't eat at the hotel. I used the clotthes washer successfully, but the dryer had no heat. The front desk was unaware of the problem, but brought me extra hangers at my request to assist in drying our clothes overnight. The shuttle bus was right on time Monday morning for the trip back to the airport stopping at arrivals terminal 1, exit A1, same as pickup location. Take the inter terminal train if you are going to leave from terminal 2. We will stay there again.
Comment from Hotel Management
Sep 25, 2014 by Herr Enders, Hotel Management
Dear Mercure Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wings Frankfurt Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Sikeston MO

very nice hotel that's close to Frankfurt

Posted Sep 1, 2014
Pros: The clean rooms, the good food, the awesome beer, the central location, the price is very affordable
Cons: The blonde male bartender we had throughout our visit hates his job I guess, it seemed like it was such a chore for him to wait on us Americans
Location: Frankfurt has eveything in the world to do there and this is only 6 miles away
This hotel is a perfect place to stay that is inexpensive and close to everything and the restaurant has good food in large portions. The staff speaks English and was very helpful. It's close to the train station where you can go anywhere in Germany or a taxi is just a phone call away. It is very clean and I wouldn't hesitate to stay there again.
Comment from Hotel Management
Sep 16, 2014 by Herr Enders, Hotel Management
Dear Mercure Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wings Frankfurt Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herr Kriener
3 out of 5
by A verified traveler from frankfurt germany

Not as close to airport as suggested

Posted Aug 30, 2014
Not happy at all with expedia. Felt mislead Room was adequate. Not as represented on line
5 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota, Florida

Great location, value price!

Posted Aug 20, 2014
Convenient location, very friendly helpful staff. Well equipped rooms, never had to pay anything for parking.
Comment from Hotel Management
Aug 22, 2014 by Herr Enders, Hotel Management
Dear Mercure-Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wings Frankfurt Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jürgen Klüpfel General-Manager
5 out of 5
Recommended
for Couples
by A verified traveler

SUPERB HOTEL FOR 70.3 WIESBADEN (FOR SWIM START)

Posted Aug 17, 2014
Pros: close proximity (10min walk) to swim start.
Location: The hotel is very accessible via train or car, however there is not a lot else nearby, apart from the supermarket.
Superb hotel, and superb facilities. Close to local supermarket to stock up on food. Room included electric hob, microwave, fridge, coffee machine (with sachets), air con, and a huge amount of space.
Comment from Hotel Management
Aug 20, 2014 by Herr Enders, Hotel Management
Dear Mercure Guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Wings Frankfurt Airport. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Daniel Enders Front Office Manager
3 out of 5
by A verified traveler from NYC

"Airport Hotel" not so close to Frankfurt Airport

Posted Aug 8, 2014
Hotel too far away (at least 20 minutes without traffic) from Airport to be called airport hotel. Bed mattrasses hard and uncomfortable AC cooling did not work very well on 4th floor below the rroof Pillows(bed) were too smal to be comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Excellent Hotel near Frankfurt Airport

Posted Aug 3, 2014
The hotel is very clean, the restaurant food was delicious (if a little pricey), and the room spacious and well furnished. My only complaint was the walk, it was around a fifteen minute walk from the train station to the hotel, but it is possible to catch the shuttle from the Frankfurt Airport train station to the hotel.
Comment from Hotel Management
Aug 9, 2014 by Herr Enders, Hotel Management
Dear Mercure Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wings Frankfurt Airport. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Enders Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice hotel, but not close to the airport

Posted Jul 15, 2014
Pros: Very clean and helpful staff. Organized and efficient.
Cons: Free shuttle service more frequent and later until the evening.
Location: The hotel is in a small village, with limited options outside of the hotel itself. Shuttle, taxi or car is necessary for any travel.
The hotel is a good value for the money, as long as you do not have to use a taxi to get to Frankfurt International Airport. The metered taxi costs around 33 Euro, which raises the cost. They do have a free shuttle service, but only up to 20:00. After that, the hotel is too remote for anything but a taxi.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 29, 2013 on Hotels.com
4 out of 5
Recommended
by FJR from NY

Nice location, somewhat close to airport

Posted Sep 18, 2013 on Hotels.com
Took the hotel due to close proximity to the airport, and business meeting in the region. They do have a free hotel bus, but it only runs once an hour. It takes 20-30 minutes to get to/from the airport. The room was nice. It is not real near to a center of town, but there are some restaurants in walking distance, and a nice park behind the hotel. They charge for the internet, which is fine if it works. But in the evening, the internet would get extremely slow, that it was barely usable.