Dear Jerome, We're happy to hear from you and glad you enjoyed your stay. We appreciate your family choosing to stay with us while visiting the area. I'm pleased to hear our quiet area was well suited for your family's travels. We appreciate your feedback and hope to see you again soon. Best, Kayla Oxenreider, GM

Dear Byron Jr, On behalf of our entire team, thank you for your kind review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant experience, so we appreciate that you took the time to review our hotel. Thank you for choosing us while in the area. Best, Kayla Oxenreider, GM

Dear Alex, It was kind of you to take the time to review our hotel. I’m glad you had a relaxing visit. We appreciate your choosing us and hope to host you again. Best, Kayla Oxenreider, GM

Dear Larry, Thank you for taking the time to share this glowing review of our hotel! It is wonderful to hear that you enjoyed your experience. Please find a reason to visit us again soon for another fun night out! Best, Kayla Oxenreider, GM

Dear Meenakshi, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Kayla Oxenreider, GM

Dear Amy, It is always a pleasure to hear that we have earned your recommendation through clean facilities and friendly service. Thank you for recognizing the entire staff in your review. Our outstanding associates genuinely enjoy working here, and I hope guests can feel that when they stay with us. We appreciate your kind words and look forward to your next visit. Best, Kayla Oxenreider, GM

Dear Kareem, The fact that you want to return means we did our jobs and did them well. Thank you for choosing our Courtyard by Marriott and for taking time out of your day to let us know that you enjoyed your time with us. Please come back anytime. Best, Kayla Oxenreider, GM

Dear Rachel, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with our housekeeping team to improve our service. Sincerely, Kayla Oxenreider, GM

Dear Emani, Thank you for being our guest and sharing your thoughts on how we can improve. I am sorry to see that you found our service efforts lackluster. Your comments will be discussed with the staff to foster improvement, and we hope to host you again in the future for a better stay. Sincerely, Kayla Oxenreider, GM

Dear Ramon, Thank you for being our Guest and taking the time to give us some feedback to improve our service. I apologize that your room was not as clean as you expected; it sounds like you caught us on a bad day. Your comments will be addressed so we can make sure that your next visit is everything that you expect it to be. Sincerely, Kayla Oxenreider, GM

Dear Jimmie, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Kayla Oxenreider, GM

Dear Nicole, I am truly sorry that your stay was disturbed by inconsiderate guests. It is understandable that you were frustrated and disappointed with the experience. As a team, we strive to ensure that all our guests follow proper hotel etiquette to provide a peaceful and comfortable stay for everyone. I want to assure you that this is not typical, and we hope you will consider coming back for a better experience. Please accept my sincere apologies on behalf of our entire team. Sincerely, Kayla Oxenreider, GM

Dear Melanie, Thank you for your lovely review and recommendation. I’m glad your stay was enjoyable, and I appreciate you acknowledging our helpful and friendly staff. We look forward to seeing you again upon your return to the area. Best, Kayla Oxenreider, GM

Dear Ralph, We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Kayla Oxenreider GM

Dear Gina, Thank you for taking the time to share your kind and informative review. We're happy to know you came away largely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon. Best, Kayla Oxenreider GM

Dear Jannu, I appreciate you taking the time to share your review. We strive to leave all our guests with a positive impression; I apologize we let you down. Your feedback is important to us as we continually try to improve our guests’ experience. I will share your reflections with our team, and we all hope you will consider a return trip in the future. Sincerely, Kayla Oxenreider, GM

Dear Byron, Our location has impressed many travelers, so I am glad you found it exceptional. Our staff works hard to keep the hotel looking great and running smoothly so our location can take center stage. We appreciate you staying and recommending our hotel. Please come see us again soon! Best, Kayla Oxenreider, GM

Dear Hector, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Kayla Oxenreider, GM

Dear TARA, I know that I am biased, but our housekeeping staff is the finest in Reading. Thank you so much for being our guest and sharing these uplifting compliments regarding your stay. We are thrilled that you and your family were more than satisfied with your visit, and we hope to welcome you back soon. Best, Kayla Oxenreider, GM

Dear Pedro, We're happy to hear from you! It's great to know that you enjoyed your stay and our delicious Starbucks coffee. Please plan to visit us again the next time you travel to the area. Best, Kayla Oxenreider, GM

Dear Jeanne, Our associates are always ready to go above and beyond to make our guests' stay memorable. We will certainly let our team know what a fantastic impression they left on you. Thank you for your great review and please come see us again soon! Best, Kayla Oxenreider, GM

Dear fred,Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area.Best,Kayla OxenreiderGeneral Manager

Dear Diana, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Kayla Oxenreider, GM

Dear qadar, It is fantastic to hear that your stay was enjoyable. We thank you for your compliments regarding our clean rooms and ample amenities. We want you to know that we strive to provide exceptional guest experiences, and your suggestions for improvement help us in this endeavor. I appreciate you taking the time to write and hope to provide you with a flawless stay in the future. Best, Kayla Oxenreider, GM

Dear Crina, It was kind of you to take the time to review our Courtyard. I’m glad you enjoyed your visit thanks to our excellent accommodations and convenient location. We appreciate your choosing us and hope to host you again. Best, Kayla Oxenreider, GM

Dear norma, We are delighted that your stay was nothing short of exceptional. Thank you for the privilege of hosting you, and we appreciate your glowing comments regarding our staff and accommodations. We hope you find a reason to return to Reading soon! Best, Kayla Oxenreider, GM

Dear Kevyn, We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Kayla Oxenreider, GM

Dear Kharisa, Offering clean accommodations and cheerful service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Kayla Oxenreider, GM

Dear David, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to make it right on your next visit. Sincerely, Kayla Oxenreider, GM

Dear Bob, I am glad you had a great overall experience, and thank you for sharing your review. Please revisit us soon! Best, Kayla Oxenreider, GM

Dear John,I'm very sorry for your poor arrival experience. My sincere apologies that you found our associates unhelpful and insincere. We strive to provide genuine hospitality, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you on a return trip. Sincerely,Kayla OxenreiderGeneral Manager

Dear Kiran,I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with us and other travelers; this allows us to improve future stays. For this reason, we hope that your family will reconsider your return.Sincerely,Kayla OxenreiderGeneral Manager

Dear Massiel, It is tremendous to see that we were a perfect fit for your Christmas visit to Reading. I can't thank you enough for your business and for letting others know that there is a great stay waiting for them here at our Courtyard by Marriott. We appreciate your kind words and look forward to your next visit. Best, Kayla Oxenreider, GM

Dear Paul, Thank you for your time in sharing your five-star review, and please visit us again. Best, Kayla Oxenreider, GM

Dear Kim, What a splendid review! Thank you so much for staying with us and for acknowledging the fantastic location of our Courtyard by Marriott. We appreciate you taking the time to share your top-notch experience here, and we hope to see you again soon. Best, Kayla Oxenreider, GM

Dear Zachary, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and I'm at your service should you like to discuss this in more detail. Thank you for staying with us. Sincerely, Kayla Oxenreider General Manager

Dear Anonymous,Thank you for taking the time to share your experience with your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.Sincerely,Kayla OxenreiderGeneral Manager

Dear Dana, I'm sorry that you did not find us a good value and that our breakfast offerings were not to your liking. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Kayla Oxenreider General Manager

Dear Denise,I am sorry to hear that several issues during your stay impacted your satisfaction with our hotel. We appreciate you taking the time to share your detailed feedback, as it helps us make improvements as we move forward. Thank you for staying with us, and we hope to see you again for a flawless experience.Sincerely,Kayla OxenreiderGeneral Manager

Dear Lizzette, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. We hope to provide you with an even better stay in the future. Sincerely, Kayla Oxenreider General Manager

Dear theodore,It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us.Best,Kayla OxenreiderGeneral Manager

Dear John,It sounds like you enjoyed yourself during your time with us! Thank you for this excellent review and, more importantly, for being our guest. We appreciate your patronage and hope you find yourself in Reading again soon. Best,Kayla OxenreiderGeneral Manager

Dear Nicole, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Kayla Oxenreider General Manager