Ratings based on 87 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
67% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

I love the outside deck close to the park.

Posted Dec 26, 2014
I love the bar. I Iike the neighbor hood. The price is right. Breakfast was ok. A lot of parking.
2 out of 5
by A verified travelerfrom Orillia Ontario

This hotel has potential but.....

Posted Jul 14, 2014
This hotel could be an "ok" place to stay after some serious heavy cleaning. The room was sufficient but forget about having you beds made and room cleaned daily which then had my concerned that bedding is changed in between customers. Vending machines don't work, bar/tavern closes by 8pm yet they boast of great food. Continental breakfast was surprisingly decent.
Comment from Hotel Management
Sep 25, 2014 by Shriya, Hotel Management
I am sorry that your stay was less than perfect. We strive to provide the best service to each guest and sometimes we fall short of that goal. Thank you for bringing your concerns to our attention.
1 out of 5
Recommended
for Business Travelers
by georgefrom hackensack, new jersey

dampened room

Posted Jul 14, 2014 on Hotels.com
no working air conditioner, musty. carpet was soiled.
Comment from Hotel Management
Sep 30, 2014 by Shriya, Hotel Management
We are sorry that you had this experience at our hotel. Thank you for taking the time to inform us about your stay. We will ensure that this matter is resolved for all future guest comfort.
4 out of 5
Recommended
for Personal Event
by Larry Campbellfrom Erie, Pa.

Very plush yet inexpensive

Posted Jul 7, 2014 on Hotels.com
The room and bathroom were very modern and plush. The swimming pool was very large. The free breakfast was bountiful and very tasty. Two minor flaws, one small bar of soap for both the sink and the shower. No extra towells to take to the pool. Also, the entrance to the motel was a little confusing.
Comment from Hotel Management
Oct 1, 2014 by Shriya, Hotel Management
Thank you for staying at Quality Inn or HOTEL is very proud of the improvements made so far this year. Our guests do enjoy the new bathroom area with granite vanity as well as the improved and bountiful hot breakfast buffet. Thank you for your comments.
3 out of 5
Recommended
for Personal Event
by Adefrom Maryland

Posted Jul 1, 2014 on Hotels.com
Good for the price.Staffs are friendly and do great job.Needs more job on guests who smokes all over near non smoking rooms.
Comment from Hotel Management
Oct 1, 2014 by Shriya, Hotel Management
Thank you for rating your stay with us.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 8, 2014 on Hotels.com
Very poor
Comment from Hotel Management
Aug 23, 2014 by Shriya, Hotel Management
Thank you for informing us about your stay. We appreciate your feedback and will do our best to improve our services.
4 out of 5
Recommended
by A verified traveler

better than expected

Posted May 20, 2014 on Hotels.com
The room was bett than i expected it was clean petty up to date i was happy with the room some of the towels were dingy looking dont know if they were juzt old or not cleaned well that would be my only complaint
Comment from Hotel Management
Aug 23, 2014 by Shriya, Hotel Management
Thank you for the kind review of our hotel. We appreciate you sharing your experience with others.
5 out of 5
Recommended
for Business Travelers
by Sindifrom Sumerduck, VA

Clean hotel room

Posted May 13, 2014 on Hotels.com
The room was clean and I had my bed made and new towels every day. The only complaint I had was the ice machine did not work.
Comment from Hotel Management
Jul 19, 2014 by Hotel Manager, Hotel Management
Thank you for your comments about your recent stay at Quality Inn Pottstown. we look forward to serving you again.
4 out of 5
Recommended
by A verified traveler

Decent Quality

Posted Apr 8, 2014 on Hotels.com
Exceeded expectations. Clean, well-maintained, comfortable. Friendly staff. Good continental breakfast. Great value.
Comment from Hotel Management
Jul 19, 2014 by Hotel Manager, Hotel Management
It was our pleasure serving you and we look forward to seeing you again soon.
3 out of 5
Recommended
for Everyone
by Katie

You get what you pay for

Posted Mar 9, 2014
Pros: Cheap drinks, friendly guests, good location
Cons: Customer Service, More bar events, better breakfast that stays open till 10am.
The hotel is average for this price. Summer time might make it a little more worthy since they only have an outside pool. No laundry, the continental breakfast is below par for sure and not once in my stay were the coffee pots full. I got the idea that a lot of people stay here for long amounts of time. They do have a hotel bar which seemed appealing, but its hours are shifty and I was the youngest person in the bar by atleast 20 years but whopping 10 customers in the bar were fun to hang out with. Also, one night I went down to the lounge to make a phone call. Not disturbing anyone, I was basically harassed to prove if I were a guest...while on the phone...I ended up feeling uncomfortable and finished my call outside...in the middle of winter. So they should probably work on being a little more friendly and just assume everyone is a guest or potential guest. On the flip side, one of the front desk people named Katie was super nice, very helpful!
Comment from Hotel Management
Nov 15, 2014 by Hotel Manager, Hotel Management
I am sorry that your stay was less than perfect. It is always our intension to make sure that our guests are accommodated and happy. Please accept my apologies on behalf of our staff.