Ratings based on 82 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
65% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Orillia Ontario

This hotel has potential but.....

Posted Jul 14, 2014
This hotel could be an "ok" place to stay after some serious heavy cleaning. The room was sufficient but forget about having you beds made and room cleaned daily which then had my concerned that bedding is changed in between customers. Vending machines don't work, bar/tavern closes by 8pm yet they boast of great food. Continental breakfast was surprisingly decent.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 8, 2014 on Hotels.com
Very poor
Comment from Hotel Management
Aug 23, 2014 by Shriya, Hotel Management
Thank you for informing us about your stay. We appreciate your feedback and will do our best to improve our services.
4 out of 5
Recommended
by A verified traveler

better than expected

Posted May 20, 2014 on Hotels.com
The room was bett than i expected it was clean petty up to date i was happy with the room some of the towels were dingy looking dont know if they were juzt old or not cleaned well that would be my only complaint
Comment from Hotel Management
Aug 23, 2014 by Shriya, Hotel Management
Thank you for the kind review of our hotel. We appreciate you sharing your experience with others.
5 out of 5
Recommended
for Business Travelers
by Sindi from Sumerduck, VA

Clean hotel room

Posted May 13, 2014 on Hotels.com
The room was clean and I had my bed made and new towels every day. The only complaint I had was the ice machine did not work.
Comment from Hotel Management
Jul 19, 2014 by Hotel Manager, Hotel Management
Thank you for your comments about your recent stay at Quality Inn Pottstown. we look forward to serving you again.
4 out of 5
Recommended
by A verified traveler

Decent Quality

Posted Apr 8, 2014 on Hotels.com
Exceeded expectations. Clean, well-maintained, comfortable. Friendly staff. Good continental breakfast. Great value.
Comment from Hotel Management
Jul 19, 2014 by Hotel Manager, Hotel Management
It was our pleasure serving you and we look forward to seeing you again soon.
3 out of 5
Recommended
for Everyone
by Katie

You get what you pay for

Posted Mar 9, 2014
Pros: Cheap drinks, friendly guests, good location
Cons: Customer Service, More bar events, better breakfast that stays open till 10am.
The hotel is average for this price. Summer time might make it a little more worthy since they only have an outside pool. No laundry, the continental breakfast is below par for sure and not once in my stay were the coffee pots full. I got the idea that a lot of people stay here for long amounts of time. They do have a hotel bar which seemed appealing, but its hours are shifty and I was the youngest person in the bar by atleast 20 years but whopping 10 customers in the bar were fun to hang out with. Also, one night I went down to the lounge to make a phone call. Not disturbing anyone, I was basically harassed to prove if I were a guest...while on the phone...I ended up feeling uncomfortable and finished my call outside...in the middle of winter. So they should probably work on being a little more friendly and just assume everyone is a guest or potential guest. On the flip side, one of the front desk people named Katie was super nice, very helpful!
Comment from Hotel Management
May 15, 2014 by Hotel Manager, Hotel Management
I am sorry that your stay was less than perfect. It is always our intension to make sure that our guests are accommodated and happy. Please accept my apologies on behalf of our staff.
4 out of 5
Recommended
by william graeber from oakford pa

Posted Mar 5, 2014 on Hotels.com
it was ok no problems ( the location ) is just on a bad corner to get out with all the snow other than that it was fine I would stay again
Comment from Hotel Management
Jul 19, 2014 by Hotel Manager, Hotel Management
Thank you for staying at Quality Inn Pottstown!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 20, 2014 on Hotels.com
Comment from Hotel Management
Jul 19, 2014 by Hotel Manager, Hotel Management
Thank you for rating us 4/5. We appreciate your time and hope to serve you again!
3 out of 5
Recommended
by A verified traveler

Posted Dec 18, 2013 on Hotels.com
Comment from Hotel Management
Jul 19, 2014 by Hotel Manager, Hotel Management
Please come and stay with us again so you can experience our newly upgraded rooms, newly painted seasonal pool and sun deck. Thanks for supporting our business!
4 out of 5
Recommended
by Robert Chappell from from Jax, FL. motel in Pottstown, PA

Good location for Hill School reunion participants

Posted Nov 13, 2013 on Hotels.com
Price was acceptable; it is located next door to a good sit down restaurant; it is easily accesssible via PA 11.on Nov. 7-8, 2013 it was mostly unoccupied. It was handily located for our locsl needs Our room, #111, was cleaned daily, but linen was not changed daily. Room could use modernization but is adequate and everything worked. Soap supplied was too little for two persons each taking a bath and washing hands around five times/day. We would stay there again and recommend it. Respectfully, Robet Chappell.
Comment from Hotel Management
Jul 19, 2014 by Hotel Manager, Hotel Management
Hi Robert, Thanks for leaving a comment about your stay and thanks for rating us a 4/5. We enjoy providing a clean, safe and relaxing environment for our guests. Our locations is ideal for travelers exiting off Rt. 100 & rt. 422. The park is located within walking distance and provides a great backdrop for quiet reading or just taking a stroll. Thanks for taking the time to let us know how you enjoyed your stay.