Ratings based on 1 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Overnight Stay Before Destination
by Caroline from London

Accommodating Staff

Posted Apr 26, 2014 on Hotels.com
We changed rooms from the suite on the 15th floor to a room on the 8th. The staff were happy to accommodate this. The only reason we changed was because we need 3 separate beds and the suite did not have this (apparently JLo has stayed there...) We were given a free supper to make up the price difference. The staff were helpful when we asked the next morning the best way to Maceio. Breakfast was GREAT!