Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
for Overnight Stay Before Destinationby Caroline from London
Accommodating StaffPosted Apr 26, 2014 on Hotels.com
We changed rooms from the suite on the 15th floor to a room on the 8th. The staff were happy to accommodate this. The only reason we changed was because we need 3 separate beds and the suite did not have this (apparently JLo has stayed there...) We were given a free supper to make up the price difference. The staff were helpful when we asked the next morning the best way to Maceio. Breakfast was GREAT!