Ratings based on 55 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Natal, Brazil

Hotel promise services but don't have them at all.

Posted Feb 23, 2015
Pros: Location, Free Self Service Laundry
Cons: Languages spoken by the staff, Room Service
Location: Just one block from the beach, two blocks from a Supermarket.
Both, on EXPEDIA and the own hotel information website they inform of having items, which in fact are not existing. On the Expedia Website there is informed that room amenities are: Coffee/tea maker, Kitchen, Stovetop, Cookware, dishware, and utensils In accordance with the GM, those are only available in PRIVILEGE ROOMS, which are NOT BOOKABLE THROUGH EXPEDIA. As Hotel Amenities are mentioned on EXPEDIA: - Multilingual staff: DON'T EXPECT TO BE ABLE TO RESOLVE ANYTHING IN ENGLISH - Restaurant: THE "COFFEE SHOP" ON LEVEL P2 ONLY OPENS FOR BREAKFAST. AFTER THAT ONLY ROOM SERVICE - Shopping on site: THERE IS *NO* SHOPPING ON SITE. On their own website (Accorhotels - Rooms section - Room Fittings on the hotel details page) it is said that Room fittings are: - 110/120 V AC - THE ENTIRE HOTEL OPERATES IN 220V - Data port in room - INEXISTING - "WHY YOU WANT DATAPORT IF WE HAVE WIFI?" - Bathroom doors 32 inches wide - BATHROOM DOORS ARE 25,5 INCH - "WE DON'T CARE OF HANDICAPED" - TV room service ordering - INEXISTING - "WHY DON'T YOU WANT TO USE THE TELEPHONE TO ORDER?" - Printer - INEXISTING - Fax machine - INEXISTING - High speed transmission line - INEXISTING - "WHY YOU WANT ETHERNET IF WE HAVE WIFI?" - Full kitchen - ONLY IN 8 ROOMS - PRIVILEGE ROOMS - Coffee/tea making facilities - PRIVILEGE ROOMS HAVE NESPRESSO, OTHERS JUST A MUG AND MICROWAVE This is just ridiculous!
4 out of 5
Recommended
for Families
by A verified traveler

Hotel bom custo benefício

Posted Jan 6, 2015 on Hotels.com
Funcionários atenciosos; hotel bem localizado; quartos novos, cafe da manhã ruim e internet péssima.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 29, 2014 on Hotels.com
1 out of 5
Recommended
for Personal Event
by CARLOS EDUARDOfrom Salvador

Bagunça

Posted Dec 9, 2014 on Hotels.com
Péssimo atendimento! Na reserva pelo site informa que teria café da manhã. Lá falaram que não tinha. No meio dessa bagunça fiquei sem café da manhã. É horrivel fazer o hospede passar por esse constrangimento.
5 out of 5
Recommended
for Business Travelers
by NELSONfrom MACEIÓ

ÓTIMA OPÇÃO

Posted Dec 8, 2014 on Hotels.com
Bom estacionamento, boa localização, quartos confortáveis, espaçosos e muito bem conservados (o que é raro em Recife). Para se hospedar no fim de semana não tem opção melhor, o preço vale muito a pena.
4 out of 5
Recommended
for Couples
by Jose Antoniofrom Goiania

Boa estadia

Posted Nov 20, 2014 on Hotels.com
O hotel segue ao padrão da rede. Cumprem o que promete. Ótima localização. Equipe eficiente e disponível. Ponto negativo: o revestimento do banheiro merece ser substituído. Parece que o quarto foi reformado e o banheiro não.
5 out of 5
Recommended
for Personal Event
by Fláviofrom Estância-SE

Hotel Espetacular

Posted Nov 20, 2014 on Hotels.com
Foi ótima. Atendimneto nota 10. Quartos limpos e bastante bonitos. Café da manhã espetacular.
4 out of 5
Recommended
for Business Travelers
by Douglasfrom Campinas

Excelente opção em Recife

Posted Nov 11, 2014 on Hotels.com
O hotel é muito bom, mantém o padrão de qualidade da rede Mercure. Os funcionários são muito simpáticos e prestativos. O quarto não é muito espaçoso, porém confortável. O café da manhã, apesar de caro, é bastante variado.
4 out of 5
Recommended
for Business Travelers
by Scylafrom Brasil

Bom Hotel

Posted Oct 29, 2014 on Hotels.com
Atendeu às expectativas e para o foco da viagem
4 out of 5
Recommended
for Business Travelers
by Felipefrom Aracaju

Hotel para viagem de negocios

Posted Oct 2, 2014 on Hotels.com
Hotel Bom, Reformado. Apenas para quem esta a trabalho