Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great pool time

Posted Aug 18, 2014
The room was clean and the bed very comfortable. Pool and hot tub were great. The restaurant food was excellent but a little slow in coming because of a wedding at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta

Clean and close to the ski hill

Posted Aug 13, 2014
Friendly staff greeted us and we checked in to a clean room. Nice pool and jacuzzi in the basement but pool AND tub were both freezing. Overall very nice.
3 out of 5
by A verified traveler from Calgary

Pig in lipstick.

Posted Aug 12, 2014
On arrival we were asked if we would like to downgrade our room; the staff were very surprised when we said no. If I had wanted a different room I would have booked it. The room itself was comfortable enough, but not even close to being worth the $160 per night we paid. Fixtures in the room were falling apart, and the staff left rows of cleaning carts piled in the hallways.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Aug 10, 2014
Close to the beach but in the industrials so defiantly no nice view of anything but trucks. Room was nice, bed very comfy, but was hoping for a little more from the pictures we viewed. Only stayed one night and it was nice and homey overall
4 out of 5
Recommended
for Everyone
by A verified traveler from SK

Wonderful hotel. Great staff!

Posted Aug 6, 2014
Great place, great staff. Only con, super slippery floors in the pool area but everything else makes up for it. Will def stay here again
1 out of 5
by A verified traveler from alberta

Horrible experience

Posted Jul 29, 2014
I booked a king suite with in room complimentary breakfast on line got a confirmation number. Went the next day to check in and they decided that morning to "upgrade" us to a suite withe no bedroom. We told them we booked the king suite because we needed the extra bedroom for my parents, they said all the king suites are gone, I told them I booked this the night before and got a confirmation number, the offered a second room with a continental breakfast down stairs so we had no choice. Then there are 2 elevators and neither one worked so we had to walk up 2 flights of stairs with our luggage.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel with many amenities

Posted Jul 29, 2014
Pros: We liked the variety of amenities and the comfort for the price.
Cons: The Spa wasn't open and we were hoping to enjoy some of those services on Saturday. Advance notice about the renovations to this area would be helpful
Location: We drove downtown for the day (about a 7 min drive). And there is a Starbucks close by too.
I met up with 3 girl friends and we spent most of our time in the hotel. We enjoyed the hot tub, lounge, dining area, and even the room. We were pleased with the friendly staff and the breakfast that was included in the price.
1 out of 5
by A verified traveler

both elevator broken

Posted Jul 28, 2014
Cons: maybe fix the elevators, stayed there last year and they only had one working elevator then
its nice but they should have been more helpful, carry luggage down 3 flights of stairs
2 out of 5
by A verified traveler from Edmonton

Average @ Best!

Posted Jul 28, 2014
Pros: Clean
Cons: Beds, Shower head, Spa, ELEVATORS
Location: Bad Location
This hotel was off the main part of Red Deer (good for cheap cabs). Was not impressed that BOTH elevators were broke down so we have to use the stairs all the time and it sucked hauling luggage out. The warm breakfast was a Joke, pre made eggs and Sausage that was all "hot" breakfast was, maybe they were talking about the coffee. Bed was wore out as we sunk in the middle and the spa was closed so we couldn't get a message. I would not stay again, even though it was pretty clean. They could also use a plumber as the shower head was hanging off the wall. Your money would be better spent elsewhere as it wasn't the cheapest hotel in Red Deer
5 out of 5
Recommended
for Everyone
by A verified traveler from CALGARY

RED DEER, ALBERTA

Posted Jul 21, 2014
Pros: WONDERFUL POOL AND SPA, LOVELY TO HAVE FRESH FRUIT IN LOBBY
Cons: POOL TEMPERATURE A LITTLE WARMER
WONDERFUL STAY, COMFY BEDS, LOVELY TO HAVE FRESH FRUIT IN LOBBY