Ratings based on 266 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not like it was

Posted May 17, 2014
Pros: see above
Cons: see above
Location: I love Red Deer. I love the times when i lived there, the friendship and fun at places like the red Deer Lodge - and my stay at the Lodge left me sad.
Visit was just ok. Chose it over another hotel because of the free breakfast advertised. Upon arrival found breakfast was only from 7 to 9. We missed it. Might have been better if it was on from say 7-11, but that's just me. Otherwise it was just a stay at a hotel. For what I got, I probably could have got the same for a much lesser price at another hotel in Red Deer. It was - nothing special. I came to Red Deer remembering it from the 1980's and what the Red Deer Lodge was like back then - conferences, the atrium, the giant chair in the lobby that people got their pictures taken in, Snifter's and Esmeralda's -- the Red Deer Lodge was a jewel then. Well, maybe Snifter's wasn't that great, and maybe we can be grateful the demographic doesn't support Esmeralda's anymore - but at least the Atrium was still there. However even it looked a bit diminished. If I was holding a conference and I wanted to impress people, I wouldn't have it at the Lodge - its overall appearance inside is unremarkable, and its outside is - well, shabby.
Comment from Hotel Management
Jan 20, 2014
Thank you for your comments regarding your most recent stay and sharing some history of your visits to the Red Deer Lodge Hotel. The Hotel has changed over the years and some of the features were altered as time went. We appreciate you coming back for a visit and invite you to return again when travelling in the area.
4 out of 5
Recommended
for Families
by Javorka from Alberta

Close to home

Posted May 3, 2014
Pros: The room was good value for the money.
Location: The hotel is close to a local hockey rink, public pool, art gallery and casino.
We hadn't stayed at the Lodge for several years because it was beginning to get rundown, but we were pleasantly surprised with our room.
Comment from Hotel Management
Jan 14, 2014
Javorka, Thank you for your review of your trip to the Red Deer Lodge Hotel. I am glad to see you returned to see what we look like and was impressed. Please come again soon.
3 out of 5
Recommended
for Everyone
by Sonya

Clean hotel, Need of update.

Posted Apr 19, 2014
We stayed in the tower section. Room was clean, breakfast was great, however the hotel is in need of an update. Bed was a bit hard, shower was either scalding or cold. Price was a bit high for what we got.
Comment from Hotel Management
Jan 24, 2014
Sonya, Thank you for your comments regarding your latest visit to the Red Deer Lodge Hotel. The breakfast is a hit with most of our guests. I apologize the shower temperature was fluctuating and I will advise our Maintenance department but without a room number it will be difficult to resolve the issue. We appreciate you staying with us and would love the opportunity to serve you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

It was good

Posted Mar 29, 2014
Had nice experience, but if we need microwave etc., need to pay extra amount.
Comment from Hotel Management
Jan 1, 2014
Thank you for your comments and rating of your experience at the Red Deer Lodge Hotel. Please come visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Was delightful in the midst of the green foliage!

Posted Mar 28, 2014
We were delighted by the scrumptious smorgs that they served each evening of our weekend and their waitresses were so congenial.
Comment from Hotel Management
Jan 29, 2014
Thank you for your comments and rating of your visit to the Red Deer Lodge Hotel. The Associates of the Hotel are truly the best in my opinion. I will pass along your message to our Food & Beverage team . Please come back soon.
4 out of 5
Recommended
for Everyone
by C from edmonton

Nice place.

Posted Mar 26, 2014
It was only a quick stay but the staff were helpful and the room was nice and clean.
Comment from Hotel Management
Jan 28, 2014
C, Thank you for your review of the Red Deer Lodge Hotel. I am happy to see our team made your stay more enjoyable. Please come back soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent but basic hotel

Posted Mar 25, 2014
Pros: Convenient to downtown with all neede amenities
Cons: Hotel rooms could use some updates with more modern conveniences.
Hotel had all the ammenities required for business or pleaseure. The hotel is somewhat dated (e.g. still has picture tube style TV's) but other than that was clean and had comfortable beds.
Comment from Hotel Management
Jan 28, 2014
Thank you for your comments on your trip to the Red Deer Lodge Hotel. Our rooms do contain an older style of television but the picture quality is clear. We appreciate your business and look forward to serving you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Mar 23, 2014
Staff were nice and food was good. Room was clean and comfortable
Comment from Hotel Management
Jan 28, 2014
Thank you for your rating on your visit to the Red Deer Lodge Hotel. We look forward to serving you again very soon.
4 out of 5
Recommended
for Everyone
by blaine from red deer, ab

Good location

Posted Mar 22, 2014
I enjoyed the lodge. Rooms were clean staff was polite, quiet and convienet definiy somewhere to enjoy some r&r
Comment from Hotel Management
Jan 25, 2014
Blaine, Thank you for your comments on your latest visit to the Red Deer Lodge Hotel. I am glad to see you were able to enjoy your time here. We look forward to serving you again soon.
3 out of 5
Recommended
for Business Travelers
by Dennis from Red Deer

Could have been better.

Posted Mar 11, 2014
Pros: Location was optimal. Price was very competitive.
Cons: Get more staff in the hotel restaurant.
Location: Located on main road so easy access to city. Tim Hortons, Safeway and Phil's Restaurant are within walking distance.
Hotel room was decent and the bed was clean but it was much firmer than I'm used to. Biggest dispappointment was the service at the restaurant. It took a long time to receive food and when a second guest arrived at the table, he was ignored. Wasn't offered coffee or even asked if he wanted anything to eat.
Comment from Hotel Management
Jan 18, 2014
Dennis, Thank you for your comments regarding your latest visit to the Red Deer Lodge Hotel. I am sorry your dining experience was impacted by the level of service you received. I will be passing your comments onto our Botanica Manager for her to use as a training & coaching opportunity for her team. Every guest who enters Botanica should receive the same attentive service and never feel ignored. We appreciate you selecting to stay in our Hotel and look forward to serving you again soon.