Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from I stay at high quality hotels

Beautifully restored historic building.

Posted Jul 15, 2014
The lobby, restaurant, and other public spaces are beautifully restored to the original grand style. My room was also restored to perfection and was modern, clean, and comfortable. The location in the middle of the main shopping and dinning area of the town was very convenient. The staff could not have been more helpful and friendly.
3 out of 5
for Everyone
by A verified traveler from Milwaukee, WI

Did NOT get what we were promised!

Posted Jun 24, 2014
Pros: Cleanliness, charm, quiet, convenience to the Beartooth Hwy.
Cons: True statements on website, 7 days service throughout hotel, and kind/considerate answers to hotel guests when they ask a simple question nicely.
Location: Only had time to visit the Beartooth Hwy.
Thought we were booking a treat for ourselves. But, we had also looked forward to a relaxing dinner in the dining room, after a long time on the road. Sorry, dining room closed today...They do have a lounge where you can get small menu, but that was not what we were looking for that evening. Biggest disappointment was being given option for a smoking room, having smoking room listed on my confirmation papers, and then being told by front desk that entire building was SMOKE FREE! We know smoking bands in most places, but had never been to this area and THAT was the main reason we picked the Pollard. Getting bookings with false advertising is just wrong!! Woman at front desk (possible assistant manager?) told me there was NO option on the web site for smoking rooms, even after I told her there was. Assistant clerk whispered to her that is was indeed on the site and 1st woman said she would change it immediately. Have not looked to see if she has done so yet. Booked a queen bed, but it honestly looked and seemed double size. It was very comfortable, but another disappointment. Lobby was inviting and charming. Assistant clerk was very pleasant.
5 out of 5
for Everyone
by A verified traveler

Hotel Stay

Posted Jun 9, 2014
Pros: Location
Cons: Nothing
Location: Lots of nice shops and restaurant within walking distance
Hotel was in a good location. You were able to walk around the town. People were friendly and helpful. The hotel was clean and the beds were nice.
4 out of 5
by Brenda from Billings, MT

Middle of downtown, close to skiing

Posted Apr 17, 2014 on Hotels.com
It was great!
3 out of 5
by Ken from Seattle

Convenient location downtown Red Lodge

Posted Apr 7, 2014
The hotel is conveniently located in downtown Red Lodge. The historic building is attractive and the lobby/restaurant and sitting rooms are attractive and well maintained. The guest rooms are very small, including the bathrooms, which makes the comfort level below average.
3 out of 5
for Business Travelers
by Murray from MT

Right in the heart

Posted Apr 7, 2014 on Hotels.com
Great location in the heart of everything. Walked to a food and wine tasting then around for first Friday's Art Walk. Such a fun town too!
5 out of 5
by A verified traveler

Quaint yet updated

Posted Mar 25, 2014 on Hotels.com
It was great, comfortable, and quiet
5 out of 5
by Sandy from CA

In the middle of town

Posted Dec 31, 2013 on Hotels.com
The staff was fantastic and very accommodating. The hotel is in the middle of the town and everything is within walking distance.
2 out of 5
by José from Bozeman Montana

Fancy hotel in Red Lodge

Posted Nov 17, 2013
Pros: pretty building
Cons: fix the remote to the TV; get a better heating system
TV remote didn't work, heating system so loud it woke up the neighbors
5 out of 5
for Couples
by Sergio from Los Angeles

Posted Oct 12, 2013
Pros: The quietness and taste of their décor all over.
Cons: Yes. Have many more of these in California
Location: Skiing and eating great food
Most of the employees are very young and incredibly polite and helpful