Ratings based on 392 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2015
Abbastanza economico considerati i prezzi della città, anche se è in zona 4 è ben collegato con il centro e la stazione è pochi minuti, colazione a buffet molto abbondante e buona, personale cordiale
5 out of 5
Recommended
for Everyone
by A verified travelerfrom thornton cleveleleys

Very Nice Location Near the city.

Posted Mar 24, 2015
Pros: The Staff were so helpful, courteous, everyone had a smile, it was really great in this day and age.
Cons: How can you improve on perfection !
Location: We were about 30 mins by taxi into london, we came down for our son`s wedding there are so many things to do here, ilford has a nice town centre
The Hotel was top class, the reception was brilliant, the room was immaculate with everything you would need for a comfortable stay, we were very impressed, we stayed in the executive suit just out of the hotel it was very peaceful no noise, The breakfast was fantastic with multiple choices, lots of beverages everything was so fresh and nice and hot. We had a car park space that we kept for our short stay, Honestly I can`t praise this hotel enough. We would definately highly recommend this hotel to our closest friends. +++++
3 out of 5
by A verified traveler

Sehr weit draußen im Osten von London

Posted Mar 23, 2015
Pros: nichts
Cons: von meinem Kommentar ableiten und dann Änderungen erzielen.
Die Reception war freundlich und bot mir nach ca. 1 Stunde auch einen Stellplatz vor dem Haus an. Die Hinfahrt aus der Innenstadt London dauerte sehr lang, da Hotel ist so weit draußen, das ich es keinem empfehlen würde. Mein Einzelzimmer war sehr sehr klein, mit kleinen Hotels in New York vergleichbar von der reinen Größe. Das Bad war modern, hatte aber leider keinerlei Heizung. Der Abfluß des modernen runden Waschbeckens ließ sich nicht öffnen, trotz genauer Analyse des Systems kam ich nicht dahinter wie es funktioniert, wohl echt 'britisch'. Die ca. gesparten 25 - 40 EURO gegenüber einem zentralen modernen Hotel der Innenstadt bringen nichts, lieber gleich mitten in Londne etwas mehr investieren, es lohnt sich.
2 out of 5
by A verified traveler

Cheap hotel

Posted Mar 17, 2015
Last minute booking looking for a cheap getaway wish I had paid a little more and stayed somewhere better. Initially showed to our room and when we got there tge beds were stacked against the wall and the room was in the middle of being decorated. Staff apologised and quickly showed us to another room. The corridor outside of our room was so offensively smelling of drains and feaces that we had to cover our faces in order not to inhale the smell. This is the third best western hotel I have stayed in in the last 12 months and won't be staying again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom B

London Stopover

Posted Mar 14, 2015
Ideally situated and staff faultless and very helpful when asking advice. Station short walk away - perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2015
Trevlig och hjälpsam personal. Inte långt från tågstationen och shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gutes Hotel in Bahnnähe und Zentrumsnah

Posted Feb 4, 2015
Pros: Alles
Location: In Bahnnähe und Zentrumsnah ! Gute Einkaufsmöglichkeiten
Uns hat es gut gefallen, wir waren sehr zufrieden.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Portsmouth

Nice Hotel very close to shopping centre.

Posted Feb 2, 2015
Hotel staff was very nice and helpful. The room was immaculate but the bathroom drained shower water a bit slowly. overall I enjoyed a nice family room.
2 out of 5
by A verified traveler

Erwartungen an ein 4 Sterne Hotel nicht erfüllt.

Posted Jan 28, 2015
Frühstück: größe Auswahl aber geschmacklich und qualitativ schlecht. Zimmer: viel zu klein! Größeres Gepäch kaum möglich zu stellen. 2 Rucksäcke okay. Personal: Höflich Gegend: Typischer Außenbezirk. Mitten im Alltags-Leben. Geschäfte/Supermärkte sehr nah!!
3 out of 5
by A verified travelerfrom Bexhill

Massive contradiction

Posted Jan 26, 2015
Our room was in another building around 50 yards away from the hotel .. It was directly underneath the entrance/exit where all the other guests stood smoking until 2am. Loud noise and phone calls made sleep hard . The room was a good size, the breakfast was a good buffet , but when I had to go and get coffee first thing due to none being left by room service, it wasn't nice with -2 temp outside and I had to cross the road and walk up to the main building to ask reception for more.