Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
74% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

For only one night

Posted Jul 21, 2014
This suited my purpose, just for one night, cheap and breakfast. It was old, felt run down but clean and comfy bed. En suite shower was great.
5 out of 5
for Everyone
by Dwight from Los Lunas, NM

Very nice

Posted May 25, 2014
Very nice, helpful staff, would stay there again. Great hotel.
4 out of 5
for Everyone
by Aaron from Virginia, USA

Pleasant and clean hotel

Posted Apr 12, 2014
Pros: Clean room, nice staff, good breakfast
Cons: The WiFi was pretty awful.
Location: The neighborhood seemed nice. I didn't spend much time in the area but the park across the street was pretty.
It was a little further away from the center of London than I would have liked, but I knew that before I booked and that's the trade off for a low price. The room was clean, the staff was friendly and the breakfast was good. The only disappointing thing was the WiFi. It connected very inconsistently and was slow when I could connect. Part of the reason I chose this hotel was the free WiFi since it was my main way of communicating with my family back in the US. Some nights I wasn't able to check or read my email. Also, the room was very small. I didn't mind since I didn't spend much time there but that should be something you know going in.
4 out of 5
for Everyone
by A verified traveler

Good for an overnight stay.

Posted Mar 30, 2014
Pros: Bargain price.
Cons: Struggled to get hot water for a shower at about 9.30am. This could do with addressing.
Location: Lovely park across the road. Not too far from the tube.
Good for an overnight stay, great for the price. Breakfast constantly restocked.
3 out of 5
for Everyone
by The Whizzard from Hampshire

Cheap hotel with breakfast included!!

Posted Feb 18, 2014
Pros: Well priced with breakfast. Decent rooms and parking. No problem with very late check-in.
Cons: Variety of food at breakfast.
Location: Location is good. Next to the park and a 5 min bus journey to Ilford high street. A selection of pubs and takeaways nearby too.
Needed a place to stay at very short notice near the east side of London. Got this place last minute for three people and price included breakfast. We eventually checked in at 1am due to a function running late in Kings Cross. The hotel rang me at 11pm to check we were still coming - which was nice of them to do so. They were fine about us arriving late too. the guy on reception was very pleasant and showed us the breakfast room and then showed us our room. He made every effort to ensure we were happy with our room before he left which was nice. Breakfast was average but it was hot, and edible which is good enough for me! Beds were comfy, room was warm and clean and also plenty of tea and coffee. Can't really say anything bad about this place as everything was ok. Also had parking!!
3 out of 5
for Personal Event
by Gareth from Wales


Posted Dec 28, 2013 on Hotels.com
I appreciate the hotel cannot regulate all its guests, but the noise of people banging doors and talking loudly into the small hours made a good nights sleep nigh on impossible. Shame, because the reception staff were friendly, the breakfast was good and the room , although very small , was quite adequate for our purposes.
4 out of 5
for Business Travelers
by A verified traveler

Good breakfast clean room wall not sound protect

Posted Nov 29, 2013 on Hotels.com
The room was very clean abd catering team excellent its the wall are not sound protected not much privacy
3 out of 5
for Families
by kk from Leicester

breakfast was great!

Posted Nov 20, 2013 on Hotels.com
4 out of 5
by mmmm

Noisy children

Posted Nov 18, 2013 on Hotels.com
Rooms nearby were full of children. Big noise even after 12.
1 out of 5
by louise from birmingham

What a hovel

Posted Nov 5, 2013
I booked a room for 5 and was given a room for 4. It was dirty, the beds were rock hard, the pillows were very thin, the plug sockets didn't work, the radiator was hanging off the wall and we weren't informed that it is also a half way house! My children didn't feel safe, the bacon wasn't bacon but we weren't informed that it wasn't bacon and we couldn't wait to get out of there! Thank goodness it was just one night and the staff were very rude! The lake isn't at the hotel as stated on the website and I don't know where the pictures were taken but it wasn't of this hotel! Don't stay there, I felt sick!!
Comment from Hotel Management
Feb 19, 2014
Dear guest, Thank you for your time and feedback about your stay in our hotel. I truly regret that you did not feel comfortable, however I would like to let you know that our reception desk is open 24 hours and staff members are ready to help with any requests you might have, changing room or providing with extra items in the room etc. No complaint has been registered and no issues were raised at the time. Taking the opportunity I would like to let you know that refurbishment works had have place in our hotel. If you decide to stay with us again please kindly inform the reception about any inconvenience or disturbance you experience and they will make sure that you feel comfortable. Best regards, Mirela Darabanu, Manager, Park Hotel Ilford