Ratings based on 103 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.9 Hotel condition
They paid and stayed.
for Everyoneby louise from birmingham
What a hovelPosted Nov 5, 2013
I booked a room for 5 and was given a room for 4. It was dirty, the beds were rock hard, the pillows were very thin, the plug sockets didn't work, the radiator was hanging off the wall and we weren't informed that it is also a half way house! My children didn't feel safe, the bacon wasn't bacon but we weren't informed that it wasn't bacon and we couldn't wait to get out of there! Thank goodness it was just one night and the staff were very rude! The lake isn't at the hotel as stated on the website and I don't know where the pictures were taken but it wasn't of this hotel! Don't stay there, I felt sick!!
Recommendedby A verified traveler
Posted Sep 2, 2013 on Hotels.com
for Everyoneby paulo from leicester
nice hotelPosted Sep 2, 2013
Pros: nice rooms,
Location: parks,bars,everything close
very good,clean place i enjoy my time in there,i recommend to everyone
for Everyoneby Jim
Save yourself from this hotelPosted Aug 29, 2013
The room is a garage modification. The door cannot be locked. The staff was terrible. Save yourself from this hotel!!!
for Getaway With Friendsby Ruth and Anne from Canada
Posted Aug 20, 2013 on Hotels.com
We enjoyed our stay and even though the location was outside London, we liked getting away from the crowds once our sightseeing was done for the day. Our room at the front was noisy and we could hear our adjoining neighbours long after 11 PM, but the staff was friendly and helpful, the breakfast delicious and the rooms were cleaned daily.
for Spaby stanley from dublin
Posted Jul 22, 2013 on Hotels.com
we will be back
for Everyoneby Emma from Essex, UK
Let down by the noisePosted Jul 18, 2013
Pros: Reception staff
Cons: Noise, shape of room - felt a bit claustrophobic
Location: Great location
I would have rated this hotel much more had it not been for the general noisiness and that the room was supposed to have a bath. The staff we're very friendly and helpful and the food was ok but with more choice I would have said very good.
for Familiesby Mr C from Glasgow
Good value for money hotel with comfy bedsPosted Jul 14, 2013 on Hotels.com
It was a good value for money hotel which fitted my available budget. The room was basic but clean and tidy. The beds were very comfortable. The bathroom was clean and fairly modern with a good shower, although the shower door was slightly faulty. Breakfast was fine with a cooked buffet breakfast available. On request, access to free WiFi was provided. Suggested improvements would be (1) Install a mirror in the bedroom (2) Fix the shower door so that it is fully secure. (3) Ensure that if a booking is taken for 5 people , that sufficient bedding is available in the room. We had booked a room for 5 people but found that there was only a double bed and 2 single beds. However the lady in reception promised and delivered an additional mattress the following day.
for Getaway With Friendsby A verified traveler
Posted Jul 3, 2013 on Hotels.com
for Personal Eventby desc from London
cheapest available optionPosted Jun 10, 2013 on Hotels.com
the concierge had bit of mouth on him and he wasnt professional as i went in their for a service not to buy spare parts for my car and secondly the cups had dust on them as if no one even bothered to wipe them. Overall its cheapest option so really cant say much if you are desperate to find a room for a very economical price then this hotel should be the last place you would want to go.