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Reviews of Oaks Redcliffe Mon Komo Suites

3.5 out of 5
Oaks Redcliffe Mon Komo Suites
99 Marine Parade, Redcliffe, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1000 reviews" "
Rating 8 - Good. 249 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Attila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager checked us in, he was very efficient & professional. Secure parking in the basement. The 2 bedroom apartment was luxurious & amazing in every way possible. We swam in the lovely pool watching the sunset, which was great for my kids on our last day in Australia. Wonderful Hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Stayed 1 night in Mar 2024

10/10 Excellent

leonard, Townsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location big spacious apartments
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent care and service
Stayed 3 nights in Mar 2024

10/10 Excellent

Alison, Grand Junction

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view, great layout of apartment, kitchen was well-equipped. The staff was delightful@
Stayed 2 nights in Feb 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We booked room through third party however pictures and description did not meet expectations. Original room was not up to 4.5 star standard. Staff and manager were apologetic and their service to go beyond to assist in whatever way they could saw us upgraded with a bottle of wine thrown in. Staff throughout the whole complex including bar and restaurant were great. Food best in a long time. A bit noisy on lower levels but good on higher levels. Will stay again. Recommended to book front or side facing rooms though.
Stayed 4 nights in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here as its so close to the Redcliff lagoon. While i love the beach I didn't want to deal with sand everywhere so the lagoon was perfect. The Sunday market is great if you get a chance to be there. The variety of restaurants is great too. The room we were in 505 was spacious & comfortable. The only thing I would encourage the property to have is dish soap & dish sponge. I was there for 4 nights 5 days and I wasn't eating out every day so there were dishes to be done. A small bottle attached to the sink with a pump action would be great. Also sheer curtains in the main bedroom given the level on which we were on & the opposite building could see into the room. I would stay here again for sure, especially room 505 or one that faced the sea next time.
Stayed 5 nights in Jan 2024

8/10 Good

Callum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay, wifi was a bit hit and miss, and they limit 3 devices per room. As we had a two bedroom apartment with 4 people, the limit of 3 seemed ridiculous, given all of us had two devices each (phones and laptops).
Stayed 5 nights in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location
Great location, across from the beach and restaurants and shopping centre. great bistro downstairs bed was very comfortable
Stayed 1 night in Jan 2024

6/10 Okay

Noel

Traveled with partner
Liked: Cleanliness
Water pressure for basin and shower poor. Basin drainage very very slow. Room had a deck cover based on louvers, which proved extremely noisy when on the deck or even when inside with doors all shut. Car parking limited for busy periods - needed to park on the street for two nights of our stay.
Stayed 8 nights in Dec 2023

6/10 Okay

Sharon

The water was not hot and I like a hot shower The balcony needs a patio cover it is extremely hot outside with no shelter No instructions on how the dishwasher works and the worst is internet connection was horrific, everyone I watched something on demand the show would stop and then return to the start . If I’m paying the high price I expect the high services Also the foyer are on this level 12 smells like musty water get rid of carpet it is really horrible
Stayed 6 nights in Dec 2023

4/10 Poor

Nicole

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Sean

Disliked: Staff & service, property conditions & facilities
Furniture is worn out. No parking bay available. Staff told us to park on the street. When paying premium prices, one expects premium accommodation. This was not met
Stayed 4 nights in Dec 2023

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Beds were super comfortable. The 3 bedroom apartment had lots of space. Location made it easy to walk everywhere. Staff were lovely. Only negatives I have were the smell in the one of the bathrooms on entry and the carpets could do with a clean. We would stay there again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Graham

Stayed 11 nights in Dec 2023

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Beth

Stayed 1 night in Dec 2023

8/10 Good

Heather

Stayed 1 night in Dec 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
This was the only “ apartment “ we stayed in during the trip .. we were in the Stamford Plaza Brisbane , the Shangrila Cairns , the Grand Mirage Gold Coast and all those hotels were top class .. the Oaks room had a lovely ocean view , but the room smelt of drains .. we think it was the shower but it permeated the whole room .. one lady on reception didn’t care at all when I raised the issue and said they were sold out so could only change us to a room with faulty air con .. as this would have been intolerable , we stuck with the smelly room . Apart from the unhelpful lady on reception , their was another lady , Rebecca who came up with air fresheners and some drain cleaner to try and help .. this did have a temporary effect and as we were there for a one night stop over , we put up with it .. by late evening the smell was back .. room 502 certainly needs the plumbing looking at before letting out to anyone else .. otherwise , the Mon Komo has a move restaurant and bar on site and is walking distance to lots of choice eating places .. so a great position .. it overlooks Moreton Bay and I’m sure is lovely if you get a nice room .. top marks to Rebecca for trying to help , and a black mark for her unhelpful colleague
Stayed 1 night in Dec 2023

10/10 Excellent

Akemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Our 1bedroom apartment was clean and functional but the pathetic shower in the bathroom let it down. It wasn’t broken but the water pressure made it impossible to have a proper shower.
Stayed 2 nights in Nov 2023

6/10 Okay

Grant

Liked: Amenities
This is my second stay. First apartment was great and is why I returned. This apartment however is in serious need of a makeover. Dank smell from old and dirty carpet. Furniture is in terrible condition. The bed is two singles pushed together. This apartment would not pass as 4 star. Honestly they should lock the door until it’s upgraded. If you get offered unit 904 run for the hills
Stayed 4 nights in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and the balcony overlooking the sea was great. The staff were very friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael, D Aguilar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Callum

Stayed 3 nights in Nov 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with everything
Stayed 2 nights in Nov 2023

8/10 Good

Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great facilities, the perfect location !
Stayed 1 night in Nov 2023

10/10 Excellent

Mark, Oxenford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is starting to get a little older but its always a awesome place to stay
Stayed 3 nights in Oct 2023

10/10 Excellent

Stewart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Good central location to unwind and relax.
Stayed 1 night in Oct 2023

8/10 Good

Nerida

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Damion

Stayed 1 night in Oct 2023

6/10 Okay

Shaun

Business traveler
Disliked: Cleanliness
Property is becoming quite dated. TV's need to be updated as they must be over 10 years old. The furniture also needs updating and the carpets were stained. There was a great clump of someones hair left in my shower that was not cleaned - luckily i had a second shower.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Peter

Disliked: Cleanliness
I had to request the room to be vacuumed and dusted. Then my TV wasn’t working. Had to move to another room late at night. Then the new room was dusty as well.

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Amenities
Service was great! The front desk staff were very prompt and knowledgeable.
Stayed 1 night in Sep 2023

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
great location, clean tidy and all very easy
Stayed 1 night in Sep 2023

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 2 nights in Sep 2023

8/10 Good

Edward

Stayed 3 nights in Sep 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Prices expensive at this stage
Stayed 2 nights in Sep 2023

6/10 Okay

Rosemary

Disliked: Amenities
I did not like the room it was shabby and looked out onto another apartment’s balconies. The car parking was confusing. The TV was not functioning properly. I would not stay there again.
Stayed 1 night in Aug 2023

8/10 Good

jodie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Booked an ocean view 2 bedroom apartment but half of the view was of old buildings and rooftops of old crappy buildings wasn’t ver nice and not what we expected for what we paid , it should be partially ocean views ,
Stayed 1 night in Aug 2023

8/10 Good

Tanya

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Mon Komo Redcliffe...Nice, but a bit tired darling
This is our second time staying at the Mon Komo Redcliffe. This time we stayed for 8 nights as we had a number of family events over the week planned. On average... the price is reasonable (I guess). Around $300 (ish) per night for a 2BR Apartment (No daily cleaning service chosen). The same as last time, we love the Redcliffe area. The rooms are comfortable, but they are no longer fully aesthetically pleasing or completely functional (with out maintenance being called, at least once). Again, we had dirty and broken window dressings and blown light globes. The Dishwasher was barely functional and the internal baskets and dish racks were broken. The furniture was dated and tired, as is the carpet. The bathrooms have mould around the bottoms of the shower recesses and lack appropriate drainage, the water currently runs out from the shower in to the bathroom area (hence increase in MOULD). The Mon Komo has an upmarket reputation that is very much due to its function facilities and Bar area downstairs. Generally, the apartments are not as (freshly) depicted in the images on the internet. Those are definitely days gone by. The location is great, the service is great, secure parking included in the cost is great.
Stayed 8 nights in Aug 2023

10/10 Excellent

Kerrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean apartments and very central. Komo restaurant is also wonderful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Jul 2023

10/10 Excellent

Igor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 2 nights in Jul 2023

8/10 Good

Julee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable & great location
Stayed 2 nights in Jul 2023

10/10 Excellent

Sean

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place. Great view. Disappointed we could only use up tp three devices on wifi with four people staying there.
Stayed 4 nights in Jun 2023

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023