Ratings based on 1,340 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atascadero, CA

A quality hotel just off i-5 yet somewhat secluded

Posted Feb 17, 2015
Pros: The rooms are well maintained with great amenities. The staff are always very friendly and helpful. This was our third visit; we will be back.
Cons: Since their restaurant is quite expensive, It would be convenient if they offered a breakfast alternative.
Location: Although it is located just off I-5, the area is quiet and somewhat secuded.
My wife injured her knee just prior to our arrival. They changed us from a 2nd floor room to a very nice handicap room near the parking lot. I noticed that the wi-fi had been upgraded; it was impressive. Altough their restaurant is expensive, it is certainly a fine dining option.
Comment from Hotel Management
Mar 6, 2015 by Justin, Hotel Management
Thank you so much for sharing your experience regarding your recent stay at our hotel. We are happy to hear you enjoyed your stay. I'm glad we were able to accommodate your needs. Thank you so much for your business and we look forward to seeing you in the future.
2 out of 5
by A verified traveler

Posted Feb 17, 2015
Pros: The woman who checked us in.
Cons: Everything!
The room had two dim lights. The bathroom was not well cleaned and the towels were dingy and rough. The ice machine was broken. The dining experience at their restaurant was a horrible joke!! The Worst, all round!
Comment from Hotel Management
Mar 6, 2015 by Justin, Hotel Management
Thank you so much for taking the time to share your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I have passed your comments on to my entire management team so we can look at these issues and prevent them from happening in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2015
Lovely hotel and grounds convenient to visit family - have been to events there. However in my booking, my last name was used as my first name and could not be found.
Comment from Hotel Management
Mar 12, 2015 by Justin Marsh, Hotel Management
Thank you so much for sharing your feedback regarding your recent stay at our property. We are so happy to hear you enjoyed your stay. I apologize about the mix up with your name. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Couples
by A verified traveler

Most enjoyable 3 night stay

Posted Jan 27, 2015 on Hotels.com
Delightful setting with very comfortable rooms. All staff were very obliging, the only small minus being room bin empty being was overlooked once. Definitely recommend staying here.
Comment from Hotel Management
Apr 4, 2015 by Justin, Hotel Management
Thank you for taking the time to share your experience regarding your recent stay at our hotel. We are glad you enjoyed your stay. Thank you so much for your business and we look forward to seeing you in the future.
4 out of 5
Recommended
for Couples
by garinfrom Fresno ca

1/24/15

Posted Jan 27, 2015 on Hotels.com
Someone siphoned gas out of my truck
Comment from Hotel Management
Apr 4, 2015 by Justin, Hotel Management
Thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Business Travelers
by Davidfrom Warroad, MN

Peaceful and beautiful

Posted Jan 27, 2015 on Hotels.com
This is such a beautiful, peaceful and friendly place. Our stay was for 5 nights and we also stayed our first time a couple months ago and they had made some improvements since then. The area is quiet and even though there was a wedding and party afterwards at the resort it was still quiet! The rooms were clean and comfortable. The conference setting and accommodations were also exceptional. We will make this our place to go for pleasure and business!
Comment from Hotel Management
Apr 4, 2015 by Justin, Hotel Management
Thank you so much for taking the time to share your experience regarding your recent stay at our hotel. We are very happy to hear you enjoyed your stay. I have shared your comments with my staff, and they join me in thanking you for your kind words. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Very nice hotel, modern, clean, friendly.

Posted Jan 24, 2015
We liked everything. The rooms are large, clean, light. The property has a small lake, that when you are luck, beautiful swans and other water fowl frequent. The adjoining restaurant has a bar and the food is quite good. Staff was courteous and helpful. We recommend this hotel highly.
Comment from Hotel Management
Jan 27, 2015 by Justin, Hotel Management
Thank you so much for sharing your feedback regarding your recent stay at our hotel. We are so delighted you enjoyed your stay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
Recommended
for Couples
by A verified traveler

More stars for the same $$

Posted Jan 18, 2015 on Hotels.com
Our stay was enjoyable, very comfortable and the breakfast was tasty. We are vegan vegetarians and they even had a menu choice or two for us. We would stay here again and recommend it to others. It was also quiet.
Comment from Hotel Management
Apr 4, 2015 by Justin, Hotel Management
Thank you so much for taking the time to share your experience regarding your recent stay at out hotel. We are so happy you enjoyed your stay. I have shared your comments with my staff, and they join me in thanking you for your kind words. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
5 out of 5
Recommended
for Couples
by A verified traveler

Gaia is my favorite!

Posted Jan 14, 2015 on Hotels.com
Another great stay at Gaia! Hotel staff is awesome! This is where you want to stay when in the Redding area, close enough to everything but in a peaceful setting.
Comment from Hotel Management
Mar 21, 2015 by Justin, Hotel Management
Thank you so much for sharing your experience regarding your recent stay at our hotel. We are so happy you enjoyed your stay. I have shared your comments with my staff, and they join me in thanking you for your kind words. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
4 out of 5
Recommended
for Getaway With Friends
by Leannafrom Oregon

Could have been better

Posted Jan 8, 2015 on Hotels.com
When we arrived we showed the front desk our hotel.com confirmation number and they had no record of it yet, after about 20 minutes they figured it out. We were tired and the hassle was a little frustrating. They gave us each a $10 voucher for breakfast, the buffet was ok. The strawberries were moldy.
Comment from Hotel Management
Mar 14, 2015 by Justin, Hotel Management
Thank you for taking the time to share your experience regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I have passed your comments on to my management team so we can prevent these issues from happening in the future. Thank you so much for your business and we look forward to seeing you in the future.