Dear Kelly,We apologize for the unsatisfactory experience you had during your stay. Your feedback regarding the external appearance of the building, lack of window screens, condition of the beds, and bathtub issues is deeply concerning, and we take it very seriously. We will address these maintenance and cleanliness issues promptly to ensure a more comfortable experience for our guests. We appreciate your kind words about our staff and their helpfulness. Please rest assured that we will work diligently to improve our facilities. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager

Dear PAUL J,Thank you for your review! We're glad to hear that you appreciated our convenient location near the harbor and within walking distance to attractions in Crescent City. Your feedback is valuable to us, and we hope to have the opportunity to exceed your expectations in the future. If there's anything specific we can improve upon, please let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

Dear Colleen,Thank you for your feedback! We apologize for any inconvenience with the check-in process for adding a pet and the additional charge. This policy may vary by location, but we appreciate your understanding. We're glad to hear that you found the room spacious and comfortable, and that you enjoyed a good night's sleep. It's wonderful that you appreciated the breakfast options and the scenic view from your room overlooking the harbor. We're thrilled to hear that you had a great and affordable visit. Thank you for staying with us, and we hope to welcome you back soon!Sincerely, Hotel Manager

Dear James,We're delighted to hear that your stay was a convenient and affordable stop along Highway 101. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything specific that stood out or any suggestions you have for improvement, we'd love to hear more. Safe travels, and we hope to welcome you back in the future!Sincerely, Hotel Manager

Dear Deborah,We're deeply concerned about the breakdown in your stay, as your feedback suggests. This is certainly not the norm at our hotel, and we apologize for any inconveniences you encountered. We'll thoroughly investigate the issues to implement corrective measures and ensure such experiences are avoided in the future. Your understanding is appreciated, and guest reviews are crucial for our improvement. Sincerely,Hotel Manager

Dear Anthony,We appreciate your review and the 3 out of 5 rating. Your insights are valuable to us, and we would be grateful for any specific opinions you have that can help us enhance our hotel service and reach a 5-star experience. Your feedback is highly appreciated, and we hope to implement improvements based on your suggestions. Thank you for taking the time to share your thoughts. We look forward to the opportunity of welcoming you back, and we hope to provide you with an even better experience on your next visit.Sincerely, Hotel Manager

Dear Joe,We appreciate your feedback regarding your recent stay. We apologize for any inconveniences you faced, especially with the outdated property and issues with the TV remote. Your comments are crucial for our improvement efforts, and we assure you that we are taking steps to address these concerns. We value your input and hope to have the chance to provide you with a more satisfying experience in the future. Thank you for sharing your thoughts.Sincerely, Hotel Manager

Dear Esperanza,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectation. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you.Sincerely, Hotel Manager

Dear Laura,We apologize for any inconvenience you experienced with the pricing and the internet during your stay. Our aim is to provide fair and competitive rates, and we're sorry for any discrepancy you encountered. Regarding the internet issue, we understand its importance and regret the inconvenience. We'll address this to ensure a smoother experience for our guests. Your feedback is valuable, and we appreciate your understanding. If your travels bring you back, we'd love the opportunity to make it right.Sincerely, Hotel Manager

Dear Janice,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we're committed to making improvements. We're addressing the issues with room conditions, breakfast variety, and communication. Rest assured, corrective measures are being taken. We appreciate your insights and hope to have the opportunity to provide a more satisfying experience in the future.Sincerely, Hotel Manager

Dear Stacy,Thank you for sharing your feedback about your stay. We apologize for the issues you encountered during your visit. We're sorry that the receptionist didn't accommodate your request for better communication, and that you experienced difficulties reaching the front desk. We'll work on improving our response times and guest service. We also apologize for the smell of cigarettes in your room and the discomfort with the beds. Your comments are important, and we'll use them to make improvements to ensure a more pleasant stay for our guests. We hope that you might consider staying with us again in the future, and we'll strive to provide a better experience.Sincerely,Hotel Manager

Dear Ida,Thank you for your review of our hotel. We appreciate your feedback and are glad to hear that your overall experience was satisfactory. We are delighted that you enjoyed our breakfast, especially the waffles. We value your input and will continue to strive for excellence in all areas. Thank you for choosing our hotel, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager

Dear Cassondra,Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found our staff to be friendly and helpful, and the rooms clean. We apologize for the road noise and the firmness of the bed, as we understand that comfort is important. Additionally, we appreciate your understanding regarding any ongoing repairs on the property. Your comments are valuable, and we will use them to improve the overall experience for our guests. We hope you might consider staying with us again in the future, and we'll strive to provide an even better stay next time.Sincerely,Hotel Manager

Dear Robert,Thank you for sharing your rating. We apologize that your experience fell short of your expectations. We value your feedback and will use it to improve our services. If there is anything specific you would like to address or discuss further, please let us know. We appreciate your patronage and hope to have the opportunity to make it up to you in the future.Sincerely,Hotel Manager

Dear Anh,We apologize for any inconvenience you experienced due to noisy late-night guests. Our aim is to provide a peaceful and comfortable stay for all our guests. We will address this issue with our team to ensure that such disturbances are minimized in the future. Thank you for bringing this to our attention, and we hope your next stay with us will be more restful.Sincerely,Hotel Manager

Dear Tammi,We're delighted to hear that our hotel provided just what you needed for your business purposes. Meeting our guest's needs and ensuring a comfortable stay is our goal, and we're pleased to know that we met your expectations. If you ever require anything else or have any further business in the area, please don't hesitate to reach out. We look forward to serving you again in the future.Sincerely,Hotel Manager

Dear Renne,We apologize for the issues you encountered during your stay, including the phone line being down, the lack of hot water, and noise between the floors/ceilings. These concerns are important, and we deeply regret any inconvenience they may have caused. We will address these matters promptly to ensure a more enjoyable experience for our guests in the future. Your feedback is valuable, and we hope you'll consider giving us another opportunity to provide you with an improved stay.Sincerely,Hotel Manager

Dear Brandon,Thank you for your four star feedback. I will make sure to pass on your appreciation to our team. We take pride in our service and strive to provide great hospitality, so thank you for noticing! We look forward to serving you again soon.Sincerely,Hotel Manager

Dear Brandon,Thank you for sharing your feedback about your stay. We appreciate your honesty. While it might not have had the most upscale appearance, we're glad to hear that everything else met your expectations. Breakfast offerings can vary from place to place, and we apologize if the options were limited. Your input is valuable, and we aim to improve continuously. If you have any specific suggestions or requests to make your future stays even more enjoyable, please don't hesitate to let us know. We hope to have the opportunity to serve you again in the future.Sincerely,Hotel Manager

Dear Nicholas,Thank you for your wonderful comment. We are delighted that your time with us was so amazing! Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely,Hotel Manager

Dear Richard,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely,Hotel Manager

Dear Guest,Thank you for staying with us and the positive feedback. Your appreciation of the room and friendly staff is very encouraging. Guest satisfaction really makes us proud and boosts the morale of our staff. We are privileged to have guests like you and look forward to welcoming you again.Sincerely,Hotel Manager

Dear John,Thank you for your feedback! We appreciate your kind words about our friendly staff and convenient location for exploring the Redwoods. We apologize for any concerns regarding the exterior, and we will certainly address that to enhance your future experience. We hope to welcome you back soon!Sincerely,Hotel Manager

Dear L Glenn,Thank you for your positive feedback! We're delighted to hear that you found your room much larger and more spacious than expected, including the bathroom. Providing comfortable and spacious accommodations is important to us, and we're pleased that we met your expectations. We look forward to welcoming you back for another enjoyable stay in the future. Your satisfaction is important to us, and we'll continue to provide excellent service.Sincerely,Hotel Manager

Dear GENARO,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we're committed to improving. Please feel free to share specific details about your concerns so we can address them promptly and make your next visit a more enjoyable one. Thank you for bringing this to our attention.Sincerely,Hotel Manager

Dear Matt,Thank you for sharing your feedback with us. We are glad to hear that you had a good overall experience with us and that you rated us 8 out of 10. We are committed to providing exceptional service and hospitality to all of our guests, and we appreciate your feedback as it helps us to continuously improve. If there is anything specific that we can do to enhance your stay with us during future visits, please do not hesitate to let us know. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back soon.Sincerely,Hotel Manager

Dear Guest, We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely, Hotel Manager

Dear Kim,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. Hope you will visit us again soon. Sincerely, Hotel Manager

Dear David,Thank you for your feedback. We're glad to hear that your stay was adequate. We apologize for the inconvenience you encountered with the key fob not opening the ice room door. Your comment is noted, and we'll work to ensure smoother access for our guests in the future. We appreciate your understanding and hope to have the opportunity to provide you with an improved experience next time.Sincerely,Hotel Manager

Dear Bria,Thank you for sharing your feedback! We're delighted that you found our hotel's interior to be a pleasant surprise and enjoyed a comfortable stay during your road trip. Our convenient location near the beach and restaurants aims to enhance your experience. We hope to welcome you back for another enjoyable stay in the future!Sincerely,Hotel Manager

Dear Aaron,Thank you for your rating! We appreciate your feedback and are committed to continuously improving our services to provide you with an even better experience on your next visit. If you have any specific suggestions or comments, please feel free to share them with us. We look forward to serving you again soon.Sincerely,Hotel Manager

Dear Viken,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

Dear Adina,Thank you for your outstanding 8-star rating! We're delighted that your stay was exceptional and that you enjoyed your time with us. Your positive feedback is truly appreciated and reinforces our dedication to delivering top-notch service. We can't wait to have the pleasure of hosting you again for another fantastic stay.Sincerely,Hotel Manager

Dear Donna,We're glad to hear that you found our staff to be friendly and helpful during your stay. Providing excellent customer service is one of our top priorities. We hope you had a pleasant overall experience and look forward to welcoming you back in the future. Thank you for your feedback!Sincerely,Hotel Manager

Dear Daze,Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. We appreciate your feedback regarding the toilet cover, and we assure you that we have taken note of it. Our team will investigate the issue and take appropriate action to address it. We value your patronage and apologize for any discomfort caused. We hope that you will consider giving us another opportunity to provide you with a more enjoyable experience in the future.Sincerely,Hotel Manager

Dear Heidi,Thank you for taking the time to give us feedback on your recent stay. We are sorry to hear that we did not meet your expectations and that you rated us a 2 out of 5 stars. We take all feedback seriously and appreciate your honesty as it helps us improve and make necessary changes. We would love to hear more about your experience and what we can do to make it right. Please feel free to reach out to us directly so that we can address your concerns and work to improve your next stay with us. Thank you for choosing to stay with us, we hope to have the chance to leave a better impression in the future.Sincerely,Hotel Manager

Dear Edward,We're truly sorry to hear that your experience was not up to your expectations. Your feedback is important to us, and we would appreciate any specific details you can provide about what went wrong during your stay. We strive to provide a clean and comfortable environment for all our guests, and we apologize for falling short in this instance. Please feel free to reach out to us with more information so that we can address your concerns. Thank you for bringing this to our attention.Sincerely,Hotel Manager

Dear Shayne,Thank you for choosing our hotel for your road trip stopover. We're glad to hear that you found our rooms clean and nice. We apologize for any inconvenience regarding the WiFi availability. We appreciate your feedback and will work to improve this aspect of our service. We hope you had a comfortable stay overall and that you had a pleasant road trip experience.Sincerely,Hotel Manager

Dear Elizabeth,We're pleased to know that you found our hotel to be clean. Providing a clean and comfortable environment is a top priority for us. If you have any further feedback or suggestions, please don't hesitate to let us know. We hope you had a great stay with us!Sincerely,Hotel Manager

Dear Jacob,Thank you for sharing your feedback concerning the cleanliness of our rooms. We apologize for any inconveniences you experienced during your stay. Please rest assured that your comments have been shared with our housekeeping team for immediate attention and further training. We take cleanliness very seriously, and we will ensure that this issue is thoroughly addressed to uphold our high standards. Furthermore, we apologize for any rudeness displayed by our front desk staff. We appreciate you bringing this to our attention and will address it accordingly. We value your patronage and hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely,Hotel Manager

Dear David,Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience you encountered during your stay and for falling short of your expectations, particularly with regard to the front desk service. We value your comments and assure you that we will address the issues you mentioned, including improving the knowledge of our staff regarding available services in the area. Additionally, we appreciate your observations regarding mobility accessibility, stairway safety, and bathroom door configuration. Your feedback is invaluable, and we will use it to make necessary improvements. We hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely,Hotel Manager

Dear Terry,Thank you for your review! We're delighted to hear that you had a clean and friendly experience during your stay with us. Our team takes pride in providing a welcoming and comfortable environment for our guests. We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely,Hotel Manager

Dear Alan Pickett,Thank you for your feedback! We're glad to hear that you had a very good experience during your stay with us. We strive to provide the best service possible for our guests. We appreciate your kind words and hope to have the opportunity to welcome you back for another pleasant stay.Best Regards,Hotel Manager

Dear Guest,Thank you for sharing your experience with us. We apologize for the lack of cleanliness and service you experienced during your stay, and we understand your frustration with the front desk staff's response. We take all feedback seriously, and we will address these issues promptly to ensure a more comfortable and enjoyable stay for our guests. We apologize for the inconvenience caused with the disabled room card and will investigate what went wrong. We appreciate your feedback, and we hope to have the opportunity to improve your experience should you choose to visit us again in the future.Sincerely,Hotel Manager

Dear Jamison,Thank you for your feedback. I fully understand your disappointment and frustration due to the multiple issues you have mentioned. Please accept our sincere apologies, this is indeed very unfortunate. Whatever may be the reasons, we will definitely verify the reality and take actions appropriately for betterment. Request your understanding and future consideration to visit.Sincerely,Hotel Manager

Dear Theresa,Thank you for your feedback regarding our breakfast options. We appreciate your suggestion for providing more Gluten-Free options. We understand the importance of catering to various dietary needs and preferences, and we will take your comment into consideration as we review and enhance our breakfast offerings. Your feedback is valuable to us, and we hope to have the opportunity to provide you with an improved breakfast experience in the future. Thank you for bringing this to our attention.Sincerely,Hotel Manager

Dear Donsiano,Knowing that you had a wonderful time while staying at our hotel made us happy. We are committed to providing the best service possible to our guests. Your ten-star rating is a validation of our efforts and motivates us to keep providing our very best to you. We anticipate seeing you soon!Sincerely,Hotel Manager

Dear Guest,Thank you for taking the time to provide your feedback. We apologize for any inconvenience caused by our clerks not speaking English proficiently. We will ensure to improve on that aspect of our service. We regret that you had to deal with the disturbance from the couple upstairs during your stay. We will take the necessary steps to ensure our guests are not disturbed in the future. Thank you for bringing these issues to our attention, and we hope to have the opportunity to make it up to you on your next stay.Sincerely,Hotel Manager

Dear Mary,We apologize for the disappointment and inconvenience you experienced during your stay. It's disheartening to hear that the cleanliness of the room did not meet your expectations and that you encountered issues with noise and the door. We appreciate your feedback and will address these concerns with our team to ensure improvements are made. We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short on this occasion. Your comments will help us enhance our services moving forward. Thank you for bringing these matters to our attention, and we hope you will consider giving us another chance to provide you with a more satisfying experience in the future.Sincerely,Hotel Manager