Ratings based on 402 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
77% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Dave from Weyburn,Sask.

Really nice hotel, rooms were very clean and quiet

Posted Apr 11, 2014
Pros: Location to shopping and restaurants
Cons: nothing
I only used the room to sleeep in, but was impressed with how clean and comfortable the beds were.Also was very quiet.
Comment from
Jan 15, 2014
Dear Dave, Many thanks for taking time to write online review of your recent stay at Chateau Regina Hotel & Suites. I am very pleased to know that you enjoyed your stay with us. Hope to serve you again in near future.
2 out of 5
by A verified traveler from Winnipeg

undecided

Posted Apr 8, 2014
Pros: the rate was inexpensive.
Cons: The quality of the pool water and hot tub could be improved.
We stay only one night as we were going through from Calgary to Winnipeg. The pool area wasvery noisy but more importantly, the hot tub was very dirty. our daughters, hearty pool goers and hot tubbers refused to get into the water. Shame... The room was clean, but the elevator was very slow. As we were only on the second floor, it was easier to take the stairs. The staff was however pleasant and hardworking.
Comment from
Jan 8, 2014
Dear Guest, Many thanks for taking time to write online review of your stay at Chateau Regina Hotel. Please accept my apologies for quality of water in hot tub. I have spoken with my Maintenance Manger as he assured me that his team will inspect the water condition more often to deal with such issues. Your positive comments regarding hardworking hotel staff will shared with all associates.
3 out of 5
by Mr. Manitoba from mb

get what you pay for

Posted Apr 7, 2014
Pros: front lobby is nice. people working there are nice too.
Cons: clean the water in the whirl pool. a little more detail to cleaning in the bathrooms.
Location: got in late so didn't do much things. stayed at hotel.
front desk was good. the pool was awfull. jets didnt work, water was filthy, not sure if the filtration system worked. dirt and hair. the swimming pool did not go in but the water was a bit cold for my liking. the room was ok. the bathroom was outdated and small. but the tub was abit dirty. hair was on shower wall. elevator is very slow. took the stairs everytime except once.
Comment from
Jan 8, 2014
Dear Guest, Thanks for taking time to write online review of your stay. Please accept my apologies for condition of pool and bathtub during your stay. I discussed your comments with my housekeeping and maintenance manger. We are increasing the inspection of pool area to ensure such problems do not occurs again. Thanks for your positive comments regarding front desk staff.
5 out of 5
Recommended
for Everyone
by Annemarie from Winnipeg

Nice hotel

Posted Mar 31, 2014
Pros: Rooms looked like they had been updated and nice flat screen TV on the wall.
Hotel in great location as we were on our way west so highway 1 was right there. No breakfast so good thing restaurant and lounge close by as well as a McDonalds for early morning coffee.
Comment from
Jan 2, 2014
Dear Annemarie, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. We appreciate your feedback and I am very pleased to hear that you enjoyed your stay with us. We look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by Sandi

Good value

Posted Mar 30, 2014
Pros: Very comfortable
Cons: Not much soundproofing between the rooms.
Location: Nearby shopping
Sparkling clean and fresh. Comfortable rooms. Good value for your money.
Comment from
Jan 2, 2014
Dear Sandi Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. We appreciate your feedback and I am very pleased to hear that you enjoyed your stay with us. Your positive comments will be shared with all housekeeping staff. We look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

great hotel for the price

Posted Mar 17, 2014
Pros: the bed was comfy!
Location: good location
great experience, very nice room, clean, small but cozy. the bed was very comfy!
Comment from
Jan 20, 2014
Dear Guest, Many thanks for taking time to write online review. I am my team is very pleased to know that you enjoyed your stay with us. I have shared your comments with my team. Hope to serve you again in near future.
4 out of 5
Recommended
for Everyone
by Susan from Winnipeg

Basic needs met.

Posted Mar 13, 2014
Pros: Clean, convenient location, friendly staff
Cons: Older building, is what it is Thermostat in room made temperature difficult to control--perhaps upgrade to more modern thermostat?
Well maintained older hotel in good location. Easy to locate on Victoria avenue. Attached Zahir's lounge is safe, clean with good service. Close to numerous restaurants. I was staying on my own in a queen bed room. Room was a bit on the small side. Room was clean. Mini fridge was a bit noisy and electrical--multiplug for coffee maker, TV, fridge were all on one. Pool area was a bit small and not used by guests much. For an overnight stay in a safe and convenient area, this hotel will do.
Comment from
Jan 19, 2014
Dear Susan, Thanks for taking time to write online review of your stay. I am pleased to know that you enjoyed your stay with us. Hope to serve you again in near future.
2 out of 5
by katrina from saskatchewan

Would not recommend to stay here

Posted Mar 10, 2014
Mattress worn out. Had to turn the toilet water off - ran all night & kept us up. Thin hard pillows had to ask for extra pillows & towels every day - they kept taking them when the room was cleaned. Towels like sand paper. Stayed here previously - room then was nice. I'm guessing they put us in a horrible room because we booked online at discounted rate.
Comment from
Jan 12, 2014
Dear Katrina, Thanks for taking time to write online review. I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue in the room you occupied. Again, we are terribly sorry that your experience with Chateau Regina was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience
3 out of 5
Recommended
for Business Travelers
by Brad from Red Deer

Like an aging Hollywood Starlet....

Posted Mar 6, 2014
The Chateau Regina is one of those hotels that reminds me photographs of aging Hollywood Actresses. With the right make-up, hair, dress, and lighting they look gorgeous. They aren't really younger though, they've just cleverly covered up any signs. The owners have done a fantastic job of applying paint and renovations to the old girl to make her look modern, warm and inviting. The common areas are nice and the rooms nicely decorated. It's only when you look below the surface you see the age spots. Old plumbing means ok but not great showers. The windows are ancient and need replacing, and the heating cooling system is out of the 80's. This is not meant to be negative though, they offer reasonable rates and in my opinion offer good value for dollar. There is a Smitty's restaurant and a lounge attached to the hotel, as well as a passable business centre. These are nice and convenient amenities to have. I didn't see the gym facilities so can't comment (obviously food and drink are bigger priorities than exercise). It is well educated on the east end of Regina's downtown core and it is a short drive or taxi to restaurants, pubs and shopping. I plan to stay again because I believe it was good value. If you expect 5 star you'll be disappointed. If you expect 3 star you'll be satisfied.
Comment from
Jan 11, 2014
Dear Brad. Many thanks for taking time to write online review of your stay. First, I must commend you for your great sense of humor. I do agree that our property is somewhat older but we are in middle of upgrading our rooms and public area and I am sure you will see the difference next time you visit us. I am very pleased to know that you enjoyed your stay and find good value of your money. Thanks Again,
5 out of 5
Recommended
for Everyone
by brad from saskatoon sask

Nice hotel highly recomennd

Posted Feb 17, 2014
Nice confortable hotel good value for the money. Pool and hot nice but could be a little warmer