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Reviews of Days Inn by Wyndham Regina Airport West

2.5 out of 5
Days Inn by Wyndham Regina Airport West
4899 Harbour Landing Dr, Regina, SK

Reviews

8.2

Very Good

Rating 10 - Excellent. 435 out of 1001 reviews" "
Rating 8 - Good. 345 out of 1001 reviews" "
Rating 6 - Okay. 112 out of 1001 reviews" "
Rating 4 - Poor. 71 out of 1001 reviews" "
Rating 2 - Terrible. 38 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stephanie

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Gerlie on Mar 25, 2024
Thank you Stephanie for taking the time to leave the review, I am saddened to hear that your recent stay with us was not good. Please let us know any concern so that we can address and make it right to help us improve our service. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Dwight

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the area it was in
Stayed 4 nights in Mar 2024
Response from Gerlie on Mar 25, 2024
Thank you Dwight for leaving a review. We are happy to see your recent stay with us was good. We look forward to welcoming you back again soon.

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gerlie on Mar 25, 2024
Thank youMatthew for leaving a review. We are happy to see your recent stay with us was good. We look forward to welcoming you back again soon.

10/10 Excellent

Doug

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Gerlie on Mar 17, 2024
Thank you Doug for leaving a review. It is always a pleasure to receive positive feedback. We are happy to see your recent stay with us was good. We look forward to welcoming you back again soon.

2/10 Terrible

Brandy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I noted my stay after check in. I will never be staying at this establishment again. I let them know after shopping and being out to eat I returned to my room and as I got closer to my room the smell of pot was so strong it made me feel sick. Extremely disappointing.
Stayed 2 nights in Mar 2024
Response from Gerlie on Mar 17, 2024
Thank you Brandy for taking the time to leave the review, I am saddened to hear that your recent stay with us was not good, we do apologies that there is a strong smell of pot coming to your room, please if happen that there is a guest smoking in their room feel free to call our front desk so that we can investigate and help you because our hotel is non smoking. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

ryan

Stayed 1 night in Mar 2024
Response from Gerlie on Mar 17, 2024
Thank you Ryan for leaving a review. It is always a pleasure to receive positive feedback. We are happy to see your recent stay with us was good. We look forward to welcoming you back again soon.

10/10 Excellent

Lillian

Traveled with partner
Maybe not quite enough parking
Stayed 1 night in Mar 2024
Response from Gerlie on Mar 9, 2024
Thank you Lillian for leaving a review. It is always a pleasure to receive positive feedback. We are happy to see your recent stay with us was good. Please just letting you know we have more parking spot to the right side of the building in between Home Inn and suite and Days Inn. We look forward to welcoming you back again soon.

6/10 Okay

Rose

Traveled with partner
Liked: Amenities
The extra lock on room door was broke
Stayed 1 night in Mar 2024
Response from Gerlie on Mar 9, 2024
Thank you Rose for taking the time to leave the review, we are glad to hear that you had a great stay, I am saddened to hear about the extra lock in your room was broken, I will chat to our maintenance team to address the issue. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Leah

Liked: Property conditions & facilities
The staff is very friendly and helpful. The location is excellent.
Stayed 1 night in Mar 2024
Response from Gerlie on Mar 9, 2024
Thank you Leah for taking the time to leave the review, we are very glad to hear that you found our staff very friendly and helpful. Your feedback will be shared to our staff.We look forward to see you again on your next visit to Regina.

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities
I was a bit disappointed that the pool was under construction. But staff were exceptional and it was a nice quiet stay.
Stayed 1 night in Feb 2024
Response from Gerlie on Mar 5, 2024
Thank you Laurie for taking the time to leave the review, we are glad to hear that your recent stay with us was good, we apologies that our pool is under renovation during your stay. We look forward to see you again soon.

2/10 Terrible

richelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Gerlie on Mar 5, 2024
Thank you Richelle for taking the time to leave the review, I am saddened to hear that your recent stay with us was not good, please let us know any concern that we need to address to help us improve our service to our guest. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jackie and Randy

Liked: Cleanliness, amenities
Easy access to everything
Stayed 1 night in Mar 2024
Response from Gerlie on Mar 3, 2024
Thank you Jackie for leaving a review. It is always a pleasure to receive positive feedback. We are happy to see your recent stay with us was good. We look forward to welcoming you back again soon.

10/10 Excellent

Sydney

Stayed 1 night in Feb 2024
Response from Gerlie on Mar 25, 2024
Thank you Sydney for leaving a review. We are happy to see your recent stay with us was good. We look forward to welcoming you back again soon.

10/10 Excellent

Donna

Stayed 1 night in Feb 2024
Response from Gerlie on Mar 3, 2024
Thank you Donna for taking the time to leave the review, we are glad to hear that you had a good stay. We look forward to see you again on your next visit to Regina.

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location convenient to airport and Highway
Stayed 1 night in Feb 2024
Response from Gerlie on Feb 26, 2024
Thank you Richard for taking the time to leave the review, we are pleased to hear that you enjoyed your recent stay with us. Your feedback will be shared to the entire staff.We look forward to see you again soon.

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that place
Stayed 4 nights in Feb 2024
Response from Gerlie on Feb 24, 2024
Thank you Duc for leaving a review. It is always a pleasure to receive positive feedback. We are happy to see your recent stay with us was good. We look forward to welcoming you back again soon.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Gerlie on Feb 24, 2024
Thank you Jeff for leaving a review. It is always a pleasure to receive positive feedback. We are happy to see your recent stay with us was good. We look forward to welcoming you back again soon.

10/10 Excellent

Candace, Fort Q Appelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Airport transportation, comfortable bed, breakfast, friendly staff
Stayed 1 night in Feb 2024
Response from Gerlie on Feb 19, 2024
Thank you Candace, Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 Okay

Debbie

Traveled with family
Disliked: Staff & service
No cot to rent out, staff didnt make an effort to help out something I ask about, i expected pool but it ddnt say online that it is not available. Pancakes are small compare to other days inn
Stayed 1 night in Feb 2024
Response from Gerlie on Feb 25, 2024
Thank you Debbie for leaving the review, we are glad to hear that you had a good stay, I am saddened to hear about the staff didn't make effort to help you out of something you ask about. I will chat to our staff and share your feedback, please rest assured that we are taking appropriate measure to address the issue to prevent any future occurrence. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jeff

Stayed 6 nights in Feb 2024
Response from Gerlie on Feb 19, 2024
Thank you Jeff for leaving a review. It is always a pleasure to receive positive feedback. We are happy to see your recent stay with us was good. We look forward to welcoming you back again soon.

8/10 Good

Dorian

Stayed 2 nights in Feb 2024
Response from Gerlie on Mar 25, 2024
Thank you Dorian for leaving a review. We are happy to see your recent stay with us was good. We look forward to welcoming you back again soon.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Had trouble finding a parking space, but busy
Stayed 1 night in Feb 2024
Response from Gerlie on Feb 16, 2024
Thank you Bob for leaving a review. It is always a pleasure to receive positive feedback. We are happy to see your recent stay with us was good. I am saddened to hear that you had a hard time looking for a parking spot, just letting you know that we have more parking spot in between Home Inn and suite and Days inn. We look forward to welcoming you back again soon.

10/10 Excellent

Jeff

Stayed 4 nights in Feb 2024
Response from Gerlie on Feb 16, 2024
Thank you Jeff for leaving a review. It is always a pleasure to receive positive feedback. We are happy to see your recent stay with us was good. We look forward to welcoming you back again soon.

8/10 Good

Christine

Liked: Cleanliness, staff & service
Excellent staff. Nice basic free breakfast
Stayed 1 night in Feb 2024
Response from Gerlie on Feb 10, 2024
Thank you Christine for taking the time to leave the review.Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 Good

Robin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was nice and clean. My only issue was the child that drank from the water fountain at the pool then spit it out into the fountain, while his mom watched him and said nothing. Gross. That was enough to make me leave the pool area.
Stayed 1 night in Feb 2024
Response from Gerlie on Feb 3, 2024
Thank you Robin for taking the time to leave the review, we are glad to hear that you found the room nice and clean. I am saddened to hear about the incident, please if you happen to see incident like that, feel free to call front desk and we are more than happy to help.We look forward welcoming back soon.

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable and quiet
Stayed 1 night in Jan 2024
Response from Gerlie on Feb 3, 2024
Thank you Bonnie, for leaving the review. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean convenient and safe. Fun for family trips.
Stayed 1 night in Dec 2023
Response from Gerlie on Feb 3, 2024
Thank you Kelly for taking the time to leave the review, your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 Okay

Krista

Beds were comfortable. Rooms were clean. Reception area was dirty and unorganized. Reception desk looked cluttered and noticeable dust and dirty finger prints. Floors were covered in dirt, although difficult to keep floors clean with continuous outdoor foot traffic during snowing season. Had the slowest checkin process I have ever experienced, given I booked through Expedia. Receptionist was either new or not worried to provide efficient service. This days inn location is definitely better than the Victoria Ave location. We did not try the breakfast, nor did we check it out.
Response from Gerlie on Jan 27, 2024
Thank you Krista for leaving the review, we are glad to hear that you found the beds comfortable, the rooms were clean. I am saddened to hear that it takes you a bit longer than expected when you are checking inn, we do apologies for the clutter in the desk. I will chat to our front desk and house person to address the issue. Please rest assured that we are taking the appropriate measure to address the issue to prevent any future occurrences. We look forward to see you again soon.

8/10 Good

Amy, Kamsack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No review
Stayed 1 night in Dec 2023
Response from Gerlie on Jan 27, 2024
Thank you Amy for taking the time to leave the review,we are glad to hear that your recent stay with us was great. We look forward to see you again soon.

4/10 Poor

Warren

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HARD NO!!! So I booked this property through Expedia and was aware there have been issues. We checked the bedding when we arrived and it was clean as it should be…the TV remote was another story. It was disgusting and clearly had not been cleaned. I called front desk and they sent someone up fairly quickly. Second issue was they put us in a room right next to mechanical room and the compressor or fans were so loud I could not sleep. If I had noticed before bed o would have asked to move. This hotel also doesn’t provide bottled water or glasses but front desk informed me you can purchase for $4 a bottle. I got into shower the next morning and there was a dry long thick black hair hanging from the soap dispenser. I have short hair and my GF is blonde. GROSS Next time I need an airport hotel in Regina we will go back to Home in and Suites. Booking here was a big mistake. Won’t happen again…oh and our airport shuttle was 15 minutes late. Not all their fault but they should have called the taxi service at 6 instead of waiting. Overall very disappointed.
Stayed 1 night in Jan 2024
Response from Gerlie on Feb 6, 2024
Thank you Warren for taking the time to tell us about your experience at Days Inn by Wyndham Regina Airport West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. I am saddened to hear about the tv remote is dirty, the hair from the soap dispenser and the delay from your shuttle. I will chat to our housekeeping and frontdesk to address the issue.We work very hard to please our guests, and go above and beyond to ensure they have a positive stay experience with us. I apologize that we did not provide that positive experience for you. We do truly appreciate your feedback and are working to improve all guests experiences and hope you do give us another chance to welcome you back to show you this is not a normal level of standards.

6/10 Okay

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Hair dryer was broken Clean room and good shuttle service
Stayed 1 night in Jan 2024
Response from Gerlie on Jan 27, 2024
Thank you Lynda for taking the time to leave the review, we are glad to hear that you found the room clean and you like the shuttle service. I am saddened to hear that the hair dryer in your room was broken. I will chat to our maintenance team to address the issue. We look forward to see you again soon.

8/10 Good

Blair, LANGENBURG

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gerlie on Jan 23, 2024
Thank you Blair for taking the time to leave the review. We are pleased that you had a great stay, we look forward to welcoming you back again soon.

10/10 Excellent

Carolin

Stayed 1 night in Jan 2024
Response from Gerlie on Feb 10, 2024
Thank you Carolin for taking the time to leave the review.Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here. It is clean and the staff have always been great!
Stayed 1 night in Jan 2024
Response from Gerlie on Jan 20, 2024
Thank you Anita for taking the time to leave the review, we are glad to hear that you found the hotel clean and the staff was great. We look forward to see you again soon.

4/10 Poor

Deb

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gerlie on Jan 20, 2024
Thank you Deb for taking the time to tell us about your experience at Days Inn by Wyndham Regina Airport West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please let us know any concern that we need to address so that we can correct it and help us improve our service to our guest. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jade

Stayed 2 nights in Dec 2023
Response from Gerlie on Feb 16, 2024
Thank you Jade for leaving a review. It is always a pleasure to receive positive feedback. We are happy to see your recent stay with us was good. We look forward to welcoming you back again soon.

6/10 Okay

sara

Business traveler, Traveled with family
Disliked: Cleanliness
Our bed sheets were full of hair…we requested new ones and they were brought up to our room promptly.
Stayed 1 night in Jan 2024
Response from Gerlie on Jan 20, 2024
Thank you Sara for taking the time to leave the review, we are glad to hear that your stay was good, I am saddened to hear about the hair in the bed sheet, I will chat to our housekeeping to address the issue. . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We look forward to see you again soon.

6/10 Okay

Brenda

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Gerlie on Jan 20, 2024
Thank you Brenda for leaving a review. It is always a pleasure to receive positive feedback. We are happy to see your recent stay with us was good. We look forward to welcoming you back again soon.

10/10 Excellent

Vishesh

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall stay was comfortable
Stayed 2 nights in Jan 2024
Response from Gerlie on Jan 20, 2024
Thank you Vanish for taking the time to leave the review, we are glad to hear that your overall stay with us was great.We look forward to see you again soon.

10/10 Excellent

Lester, Grande Prairie

Stayed 1 night in Jan 2024
Response from Gerlie on Feb 3, 2024
Thank you Lester for taking the time to tell us about your experience at Days Inn by Wyndham Regina Airport West. It is always a pleasure to receive positive feedback.Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Marcel, Camp Morton

Traveled with partner
Disliked: Amenities
Remotes were so dirty so much for protocol on cleaning. I had to clean both remotes they were discussing. No coffee tables by the sofa so no where to put your drinks.. if you want the kitchenette no dishes cutlery nothing bare cupboards so better bring all your own stuff. We were there for two nights hoping to use that but would have had to go and buy paper plates etc. bed was very very uncomfortable king bed the wire frame was hurting under the thighs when sitting over the edge. Last no fault of the hotel partying all day til 7 am. We had a funeral in the morning and we’re not to happy. Don’t get a room by the stair case you hear bang bang all night also from doors shutting. We did call security a few times over night but no answer but at 6 they finally answered . We did get a smal discount on the room. Will not return to this hotel. Been to many days in with way better services.
Stayed 2 nights in Jan 2024
Response from Gerlie on Jan 20, 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Regina Airport West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am saddened to hear that there is no dishes, cutlery and the bed is not comfortable. I will chat to our housekeeping and maintenance team to address the issue. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gerlie on Jan 20, 2024
Thank you Guy for taking the time to leave the review, we are glad to hear that your overall stay with us was great.We look forward to see you again soon.

6/10 Okay

Preston

Traveled with partner
Nice location near the airport, close to amenities, breakfast could be better, the sink in room 424 was plugged the whole time, room cleaning is every 3 days only.
Stayed 4 nights in Dec 2023
Response from Gerlie on Jan 20, 2024
Thank you Preston for leaving the review, we are glad to hear that your recent stay with us was great, I am saddened to hear that sink in your room was plugged, please if happen that the sink is plugged call our front desk and will send our maintenance to come and fix it. We do room service every 3rd day but in between those days if you need room service please call front desk and we are more than happy to send our housekeeping to freshen up your room.We look forward to see you again soon.

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023
Response from Gerlie on Jan 20, 2024
Thank you Kelli for taking the time to leave the review, we are glad to hear that your overall stay with us was great.We look forward to see you again soon.

10/10 Excellent

cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2023
Response from Gerlie on Jan 20, 2024
Thank you Cathy, for leaving a review. It is always a pleasure to receive positive feedback. We are happy to see your recent stay with us was good. We look forward to welcoming you back again soon.

4/10 Poor

donna

Stayed 1 night in Dec 2023
Response from Gerlie on Jan 23, 2024
Thank you Donna for taking the time to leave the review, I am saddened to hear that your recent stay with us was not good. Please let us know any concern that we need to address so that we can make it right and help us improve our service.Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Christa

Stayed 1 night in Dec 2023
Response from Gerlie on Feb 3, 2024
Thank you Christa for leaving the review. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Paul

Traveled with family and small children
Disliked: Cleanliness
Both stays police attended facility
Stayed 1 night in Dec 2023
Response from Gerlie on Jan 2, 2024
Thank you Paul for taking the time to leave us the review, I am saddened to hear that your recent stay with us was not great. Unfortunately one of the guest son is missing that is why the police is in the facility, there are situation that its not in our control.We work very hard to please our guests, and go above and beyond to ensure they have a positive stay experience with us. I apologize that we did not provide that positive experience for you. We do truly appreciate your feedback and are working to improve all guests experiences and hope you do give us another chance to welcome you back to show you this is not a normal level of standards.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gerlie on Dec 30, 2023
Thank you Rachel for leaving the review, We are glad to hear that you had a great stay. I will share your feedback to our staff. we look forward to see you again soon.

4/10 Poor

Kyle

Stayed 1 night in Dec 2023
Response from Gerlie on Dec 30, 2023
Thank you Kyle for taking the time to leave the review, I am saddened to hear that your recent stay with us was not great. Please let us know any concern that we need to address to improve our service to our guest. . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.