Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
AmazingPosted Feb 16, 2014
Absolutely stunning and impeccable service from the moment we walked through the doors - food was stunning - a little pricey but deserved the price tag £525 for a meal for 2 but champagne free flowing with every course pre and post dinner and the service was excellent
for Everyoneby redmeerkat
Superb, highly recommended.Posted Feb 4, 2014
Pros: Architecture, luxury, quality service, restaurant, location.
Location: Nearby Villa de Moiselle was a pleasant surprise, our new favourite Champagne.
Fantasic hotel, best experience. Staff are supremely professional and helpful. The restaurant Le Parc is incredible. For novices like us not used to a Michelin star experience it could have been intimidating but staff were helpful, friendly and accommodating and it was a wonderful experience. The somelier deserves a special mention for recommending a boutique Champagne that complemented our meal perfectly. This is one of the best hotels I've ever stayed in and I would unreservedly recommend it to anyone.
for Everyoneby Tracey from Surrey
A wonderful luxury Chateau that doesn't disappointPosted Aug 19, 2013
Pros: The service, the food, the ambiance
Cons: The small lift!
Location: Perfect for visits to the Champagne houses
Although we had problems initially with our booking, the hotel sorted it out immediately and after that nothing was any trouble. Their attentiveness at breakfast was impeccable and the breakfast was astounding - you really need to try the chocolate butter and the panna cotta! I would definitely return and try the brasserie.
for Everyoneby Debi from New Jersey
A wonderful resort, only 45 minutes from ParisPosted Oct 11, 2012
Pros: The staff, the restaurant, and the room
Location: Only a couple of miles from downtown Reims, in a beautiful setting
The restaurant, in the hotel, is out of this world and the hotel and hotel staff do everything possible to make your stay a fantastic one.