Ratings based on 3,318 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Nov 20, 2014
Loved this hotel. Loved the fact they have starbucks. Food was good in both places I ate. Wonderful service. Very friendly people. Lovely room. Very clean. Will stay here again
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent value! SPA is amazing!

Posted Nov 19, 2014
My wife and I needed a place to stay for the night, and we decided to give the Atlantis Casino a try. Pleasantly surprised to find the room, beds and facilities to be better than expected. Room Service availability is 24 hr on most items. Top notch service. The bed was amazing, as well as specialty pillows being available. We did a couples massage at the SPA, and by far the best hotel SPA I have been too. Comparing to the Palms in Vegas, and New York New York. Absolutely will stay here again!
4 out of 5
by A verified travelerfrom Fairbanks, Alaska

Big casino with room problem.

Posted Nov 19, 2014
This is a large, glitzy casino with fairly inexpensive hotel rooms, which is why I was there (I don't gamble). However, I was disappointed to be informed upon check-in that I would be assessed a $25 "resort fee," which I had no choice but to pay. I don't remember that being revealed when I made the reservation. The 2nd big problem was that although the room was spacious, fancy and clean, the curtains didn't come even close to completely covering the windows, so I was awakened by a large amount of light coming in multiple windows much earlier than I wanted to be awakened, resulting in a very tired day for me that day. Also, staff came around late (around 11:00 p.m.) and tried to stuff a paper in the side of my door informing me that phones would be unavailable at 4:00 a.m. This took a couple minutes, and I thought someone was trying to break in! Why couldn't they just tell me when I checked in?
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Posted Nov 19, 2014
Nice hotel with great value. Great view from my room and Outback steakhouse just around the corner.
4 out of 5
Recommended
for Everyone
by A verified traveler

Trip to Reno for doctors and Costco

Posted Nov 16, 2014
Cons: The mattress in our room, this time only, was a little too worn down.
Location: Shopping Convention Center Renown Hospital Freeways
Great location for our needs. Close to major shopping. My husband is handicapped and, at Atlantis, the walking distances are less than in most Casino Hotels. The staff are the best, nothing is too much trouble. We are vegans and our needs have always been met happily by restaurant staff. We always request a handicapped accessible room and have not been disapointed.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento

Loved the spa and restaurants

Posted Nov 10, 2014
The Manhattan Deli was awesome. The service was excellent. The spa was great!!! Even my husband enjoyed it. The room was comfortable, but I wish I had paid attention and got a room in the concierge tower. All towers are NOT created equal.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place!

Posted Nov 10, 2014
Beautiful property, great staff, wonderful experience. The food was great, the casino has tons of new slots and great dealers it was a great place for the price!
5 out of 5
Recommended
for Everyone
by A verified traveler

Had a great time

Posted Nov 10, 2014
We had a really good time. Even on a Friday night we found that the casino wasn't as crowded as others in the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Susanville

Great escape!

Posted Nov 9, 2014
Pros: Always clean, friendly, quite. Comfy beds, lots of pillows.
Cons: Frequently does not have room requests for king beds available. Even when you specifically reserve a king bed, they give you two queens.
Location: Great spa, indoor pool. Next to the convention center. Great gelato and wood fired pizza!
Decided to run away from home, had a great time. Nice room, we were upgraded to concierge level upon check in! Won some money, and had some wonderful Fresh gelato to boot!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Reno, NV

One night. Was upgraded to two queens. Very clean.

Posted Nov 8, 2014
Pros: How helpful everyone was.
Cons: Control the smoke in the casino a bit better
Very nice and helpful staff at registration and casino