Ratings based on 719 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom reno nv

Noisy. Charges for parking

Posted Feb 28, 2015
Stayed here before and they included airport parking. To my surprise they now charge the same rate as the airport
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom elko,nv

Business comfort

Posted Feb 25, 2015
Pros: Room cleanliness and location
Location: Central location for my business activities and, of course, right by the airport.
As a business trip, location works well and the facility is good and comnfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lake Forest CA

Nice hotel near airport

Posted Feb 25, 2015
Really nice hotel, airport is just across the street But there is little to no noise. Staff is friendly restaurant below was ok. Room was very comfortable and clean. Wifi is good, channel selection on tv is limited but bearable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel accepted animals.

Posted Feb 15, 2015
We stayed at the Best Western Airport Plaza Hotel, 1) because our Varsity Basketball team from Elko was staying there, and 2) because they accepted pets. We have two new puppies which can't be around other animals at this time, so we had to bring them with us. The room was accommodating with a dog bed and treats which we did not use. We used our dog crate because of their age, but we were very pleased.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Reasonable hotel near the airport and interstate

Posted Feb 14, 2015
Pros: The hallways and rooms were clean. I appreciated having both a refrigerator and a microwave in my room. The bed was comfortable.
Cons: My room smelled a bit musty. The interstate and airport traffic were definitely audible from my room, but I slept just fine.
Location: This hotel is very conveniently located near both the interstate and airport. It was not difficult to find.
I was in town for a couple of days for a job interview. I was looking for something comfortable, safe, and reasonably-priced where I could get a decent night's sleep. I personally don't drink, smoke, or gamble, so the casinos really held no allure for me.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern Nevada

Close to the airport and down town.

Posted Feb 9, 2015
Pros: lose to the airport (across the street). can leave the vehicle at hotel..
Hotel was easy to find and parking was easy. the staff was friendly and courtyous. the resteraunt was excellent.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas

Great for traveling with pets

Posted Feb 5, 2015
All the pet rooms have a large bed for dogs. All the rooms are on the ground floor with access to the outside from each room via a sliding glass door.
3 out of 5
Recommended
for Families
by A verified travelerfrom Bishop, CA

Pets can be a little annoying

Posted Jan 23, 2015
Pros: The entry, very wide hallways and very nice employees.
Cons: Check-in should have been quicker. Perhaps guests traveling with their pets in a separate part of the motel.
Location: We were there for doctor appointments only and had no time to sight see. The location was right off the freeway and very easy to find.
I was a little disappointed that there were only two desk clerks checking in many guests. Our wait time was almost an hour standing in line. The clerk was very pleasant and apologetic. The room was located in a hallway that several guests had their pets. The barking was all around us and the animal smell a bit unpleasant due to damp weather conditions. The TV was not working but was immediately attended to by maintenance. Same with the air conditioner. After everything was working and dogs were quiet, the room was pleasant and beds comfortable. I would stay again but request closer to the front desk to be separated from the pets.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2015
Very convenient to the airport. You could easily walk. Includes 25% discount on breakfast in the hotel restaurant. Food is ok.
2 out of 5
by A verified traveler

Average

Posted Jan 17, 2015
Desk telephone didn't work. Ordering movies did't work.