Ratings based on 5,527 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice stayPosted Apr 17, 2014
The king suite was excellent, nice bedroom, living room and bath. They could upgrade the TVs, but most folks don't use them much, I guess.
by mike from illinois
the room was 3 blocks away from the casinoPosted Apr 16, 2014
Pros: the room was nice sized and clean
Location: the hotel had a midway for the kids, otherwise its walk and walk to the nearby casinos. by no means is it comparable to even downtown vegas
room was in the skytower up and down many staircases and walkways to the elevators to finally get to the room. way too far from the casino. as an early riser the restaurants were always closed for breakfast. Casino slots were generic takeoffs of other favorite slots
for Familiesby A verified traveler
Fun for the kids!Posted Apr 16, 2014
Cons: Better coffee!!
Horrible coffee!!! I was unable to find a decent cup of coffee in the entire hotel. Eventually, discovered the Starbucks on the ground level in the Silver Legacy. Even room service coffee.... terrible! The arcade and midway were awesome, though!
for Everyoneby Nick from Idaho
Big suite. Free valet. Good deal.Posted Apr 15, 2014
Good experience. Room was huge however TV didn't work not did one of the lights.
for Everyoneby mm from Phoenix
Quick get awayPosted Apr 12, 2014
Pros: Staff was friendly. room was clean and bed was comfortable. Nice down pillows on the bed.
Cons: Bathroom was clean, although shower head did not adjust well.
Location: Hotel/casino is attached to others so it was nice to be able to walk through without having to do out to the street.
Came in on a late booking, pleased to see that the room was exactly what we had booked online. Great price for a king room. Casino did not smell like smoke like they do in Las Vegas, which was surprising for us. We don't smoke so we were very pleased not to reek of smoke.
for Everyoneby frugal tripster
Great central place to stayPosted Apr 9, 2014
Our room was great. Nice room, very comfortable with a spectacular view of the western mountains. Had trouble with our key and staff handled issue immediately.
for Everyoneby Larry from Reno Nv.
Had a great timePosted Apr 9, 2014
Pros: Friendlies And service
Cons: Keep the eating places open longer
Location: Did not leave the hotel
Very good service.The only thing is some eating places where closed. Not a big deal. Service in all areas was great. Will stay there again.
for Everyoneby lenny from w
Great friendly staff, vet accommodating!!Posted Apr 9, 2014
The bell desk was on the ball getting us to and from the bowling center. Always willing to help with directions to Reno sights or using the computer to print off tickets for flights. Your cocktail waitresses were awesome!! The cleaning people were really friendly. A great stay is all I can say.
for Everyoneby Abbie from Napa, Ca
Could use some updatingPosted Apr 8, 2014
Overall, our stay was okay as far as service and staff goes, bed was comfortable enough and room was clean.
by A verified traveler
Cheap for a reasonPosted Apr 7, 2014
Pros: The location is good.
The building is old. The room was clean but beat up and I somehow ended up in a smoking room. Our floor smelled like pot and the elevators are always a disaster. I've stayed here twice and felt dirty when I left both times.