Ratings based on 7,193 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Taft, CA

Tower room with king size bed. Reasonable price.

Posted May 21, 2015
Pros: Close to all casinos, downtown.
Cons: Room needs microwave/fridge.
Location: Gambling, Renown Hospital and St. Mary's Hospital.
I was hoping for a microwave/mini fridge but there was none. Nice furnishings and great view of Reno from 16th floor.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bishop, CA

Perfect location to start your vacation

Posted May 21, 2015
We have started here for years and see never disappointed. Check in is so simple,staff accommodating,and ask with a friendly smile. Rooms are nice clean and reasonably comfortable. Dining is good too. Usually the American is our family choice to eat. Well be back again next week.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Updated room with a view

Posted May 20, 2015
Pros: Friendly, knowledgeable staff, recycling ease and go green policies related to changing linens, proximity to dining choices and other casinos.
Cons: Hard to do I know, but better insulation in room walls.
Check in was uneventful and we were assigned a room on the 27th floor looking west. How pleasant, nice linens, good bed, spacious room, clean and spacious bathroom.. Easy walk covered from circus circus to both silver legacy and el Dorado. Also easy walk to Walgreen's, the river walk, and to other casinos including the cal Neva. Easy checkout, shuttle to and from airport on time with friendly and welcoming driver. WiFi strong and reliable. Ice machine convenient and easily accessed. The housekeeping staff honored our request to go green and provide only nominal services. The only negative was when the other guests at a wedding party chose to extend the celebration to the hallways, the walls could have used some more insulation, but they did soon retire also.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Convenient to the Bowling Stadium.

Posted May 19, 2015
Pros: Close to everything
Cons: A small fridge would be nice especially when you stay for a few days.
Location: We were there for bowling. Without a vehicle you are stuck with pretty much only casinos close by.
Easy check-in and check out. If you had smaller children there are lots of things to do at the arcade. The rooms were clean and nice.
2 out of 5
by A verified traveler

It's an S-Hole!

Posted May 18, 2015
Only Hotel I've ever stayed in where you can hear absululey everything in the next room. The walls are thin! Also I had to crouch down to take a shower. It was like they made it for little people. Wouldn't recommend staying there if your over 5 feet tall.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to downtown

Posted May 18, 2015
Check-in was quick, even though it was a busy weekend. Everyone was nice and I got a room with a good view. I had some loud-ish partying neighbors at some point but nothing that turned me off from the hotel in particular.
4 out of 5
Recommended
for Families
by A verified travelerfrom NV

First stay in Reno

Posted May 18, 2015
Pros: clean, price close to restaurants
Cons: It is just an older property so it is what it is.
Location: a few cool restaurants movie theater 1 hour from lake tahoe
We were in Reno for a sport tournament and this was where was the team was staying honestly a little uneasy because we are from Vegas and this same hotel is not that pretty. I was delightfully surprised the room was clean and very easy to get to and from where we were going. Close to some nice restaurants. Honestly for the price it is a nice place to stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland, NZ

Great overall

Posted May 16, 2015
Great hotel, lovely service. Fantastic price. Fun filled - not just a casino. Food range is fabulous, affordable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom reno,nv

Prices are great. Plenty to do. Staff is Friendly

Posted May 15, 2015
The staff was friendly. And i loved how there was so much to do.. i enjoyed the postcard camera stations in the casino..
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Citrus Heights, CA

Affordable Date Night

Posted May 14, 2015
great place for dinner and night away from the kids :)