Ratings based on 2,907 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from las vegas
Posted Aug 20, 2014
I was recommended to all it's nice and clean hotel good service
for Everyoneby A verified traveler from CEDAR CITY , UTAH
Posted Aug 19, 2014
Pros: CLEAN CLEAN CLEAN
IT WAS JUST FOR ONE NIGHT, BUT WE HAVE DECIDED TO RETURN FOR A LONGER STAY. ROOMS WHERE VARY NICE. FOOD WAS GREAT AND WE WANT TO SEE WHAT ELES RENO HAS TO OFFER.
for Everyoneby A verified traveler from Roseville, CA
Always a nice stayPosted Aug 19, 2014
Pros: Good customer service & nice rooms.
Cons: As with all casinos, I wish there wasn't so much cigarette smoke. I am so allergic & just don't like the smell.
Location: Like the Reno River Walk area and all the beautiful things to see and do around the Tahoe area.
We have been staying at the Eldorado every few months since our son goes to college in Reno. We have received great service from the staff - the front desk staff are friendly as are the elevator attendants and the maid service. On a few of our stays we have been upgraded to Players Suites with a nice view, jacuzzi tub, and comfy furniture and that has made our experience that much better! We enjoy playing the slots & a little blackjack and can usually find tables in our spending range to play. Its nice that it is connected to Silver Legacy and Circus Circus when we have the kids with us too.
for Everyoneby A verified traveler from Lancaster, CA
El DoradoPosted Aug 19, 2014
Pros: Clean. Great food at good prices.
Cons: I used expedia for the plane and hotel; later found out I could have gotten a better deal by going directly to the hotel and airline !!!!!!!!!
Location: Really, Really Good!
Very comfortable room; I'm going on line to purchase the same mattress!
for Everyoneby A verified traveler
Posted Aug 18, 2014
It was our 15th anniversary and the hotel went above and beyond our expectations.
for Everyoneby A verified traveler from sacramento
Best hotel experience yetPosted Aug 17, 2014
First time I have stayed in the Eldorado. By far the best place I have been. Hotel staff was awesome. Well worth the extra $$. Will be the only place I stay when in Reno.
by A verified traveler
Cigarette smoke billowed in from next door.Posted Aug 17, 2014
Upon check in the man at the front desk said they "couldn't guarantee a non-smoking room" despite the fact that is what I reserved. So the room reaked of stale smoke and by 7:30 the next morning my little kids had headaches from the smoke coming under our door from next door.
for Everyoneby A verified traveler from Portland, Oregon
Posted Aug 17, 2014
Pros: The staff was very friendly. They went out of their way to help us.
Cons: The rooms were not very sound proofed. We could here everyone in the hall and a small child crying next door.
We had a very nice time at the Eldorado. The cafe had very good food and the casino is beautiful.
for Everyoneby A verified traveler from Michigan
Great casino fun!Posted Aug 15, 2014
Pros: Was able to play for an hour on slots for $10.00. The Brew Pub food was delicious.
Location: We only stayed within the casino.
Everything you needed was right there. Did not leave the hotel. Parking was free, secure and easy. Buffet was good. (Had a coupon for one free.) Easy check in.
for Couplesby A verified traveler from California
Like it because their is other things to do closePosted Aug 15, 2014
Pros: Down town
Cons: I do all my gambling at Silver Legacy. I do the sports bar usally for 6 hours. I like the ponies. They give free drinks.
Location: Reno Aces and museums
Always like it at the Eldarado. That is all I can say