Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice but we had a minor glitch.

Posted Aug 8, 2014
Pros: Very convenient, very clean and quiet.
Location: Close to downtown and the very enjoyable "River Walk" area.
My wife forgot her electric toothbrush and charger and we called the next day and they only had the charger part and wanted a lot of money to send it to us. After a 3 night stay this seemed unreasonable. We have forgotten things in the past at other hotels and have never been charged anymore than UPS or USPS postage costs. The valet parking is somewhat of a nuisance......
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2014
STAFF WAS FRIENDLY, PARKING WAS EASY WITH THE VALET SERVICE. I WAS SURPRISED HOW LARGE THE ROOMS WERE. THEY WERE VERY CLEAN, AND THE BATH WAS UPDATED
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet, courteous and clean

Posted May 27, 2014
I am so glad we stayed here during my son's basketball tournament. We heard all kinds of stories from his teammates at other hotels, about how they couldn't get any sleep because it was so busy and loud. This hotel is very quiet and very close to food options.
5 out of 5
Recommended
for Everyone
by Nunciofrom CA

Nice hotel closed to Downtown

Posted Feb 17, 2014
Great experience we definitely come back! The staff members so good,
3 out of 5
Recommended
for Couples
by Conorfrom San Francisco

Central hotel, rooms need some work

Posted Jan 6, 2014
Location: Walking distance to some nice restaurants.
My wife and I stayed one night while driving to San Francisco from Denver. The central location of the hotel was great. Unfortunately the rooms were a little run down. The smell of smoke in the room was instantly recognizable when we walked in, even though we had requested a no-smoking room. Static electricity shocks from light fixtures and metal surfaces were frequent. The decor was dated and felt like it had not been updated or refreshed in many years. A good place to stay at short notice, but not a great place.
4 out of 5
Recommended
for Everyone
by Barneyfrom Healdsburg, CA

Great Option for Reno!

Posted Jan 4, 2014
Pros: Quality classy decor and spacious room.
Cons: Check out time is 10AM...how about noon?
Location: Truckee River Walk...safe paths, great views. Movie theater. Casinos. Safe streets for a downtown.
I was pleasantly surprised by the hotel--a relaxed experience for Reno. The Plaza is a reasonably priced hotel for very good facilities. We enjoyed the room and the space. The game rooms had quality tables and the pool facility clean and warm. Being right on the river was great too as we walked along the safe path Christmas morning. If you like a more relaxed hotel close to the casinos, this is a great one...Peace, BB.
4 out of 5
Recommended
for Everyone
by Lyman

Good hotel downtown Reno

Posted Sep 24, 2013
Close to casinos but quiet, safe and comfortable. Convenient to restaurants, river walk, etc. Good for families.
4 out of 5
Recommended
for Everyone
by Debbiefrom Fresno Ca.

Plaza on the River

Posted Aug 25, 2013
Pros: We liked everything. :-)
Cons: Maybe the snacks in the morning could be a little more selective..
We were pleased with our room, being I booked it a couple of months before Hot August Nights. Very spacious, lovely decor and very clean. You could walk almost anywhere and see what you needed to see. And don't forget about the river, you could see it from your window.
4 out of 5
Recommended
for Everyone
by bob

nice place

Posted Aug 19, 2013
Location: it is easy walking distance of the four or five downtown casinos and there are a number of restaurants nearby including a subway restaurant.
only stayed one night arrived late afternoon and left early morning. The only staff I met was the receptionist who was very friendly and helpful. wakeup call was right to the minute.
5 out of 5
Recommended
for Everyone
by crazyjudifrom Fresno Calif

Cleanest Hotel Ever Stayed in

Posted Aug 17, 2013
Pros: SOOOO Clean
Cons: Noise on street side
Location: Rive, Park Stores Downtown Reno
Staff couldn't be any better Safe Secure Valet Parking