Ratings based on 7,002 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from los Angele, Ca

Close to the Fwy.

Posted Oct 1, 2014
Pros: Close to the Fwy.
Cons: The Buffet is not that good.
The room is big and comfortable. Nice and clean. The price on the weekday is good. We would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Carson City

Nice atmosphere and lots to do for all ages

Posted Sep 29, 2014
The remodel is beautiful. Lots to do for all ages during the stay. Pool is beautiful. Food in the cafe was outstanding. I live 30 miles from the GSR. Will be going back to have some fun on the grounds.
3 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Close to Airport

Posted Sep 27, 2014
We had 3 issues on this stay. First, it took at least 20 minutes to check in. I was forth in line but the line did not move. They only had two clerks working and the two guests being waited on should have just been referred to a manager. After the line grew to 15 plus guest waiting to check in a manager started helping. No sense of urgency. Second, the TV was not working properly -- "low signal". I went to discuss with the front desk, but they still had a line issue as discussed above. About an hour later it fixed itself. Third, party party on our floor. We had an early flight and the excess noise did not help in getting a good nights sleep. Finally, we had a nonsmoking room, but the air system still smelled like smoke. Maybe that is just normal for staying in a casino hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gardnerville, Nv

Nice local getaway

Posted Sep 27, 2014
Predictable and fun for my husband and I to be able to take a mini stay cation from the kids
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean.

Posted Sep 24, 2014
Hotel room was clean. I think we just dont really like the reno atmosphere.... but overall, it was a comfortable bed and a really good sized room. There was a wet washcloth leftover in the bathroom from whoever was in it before - but it was a nice stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Reno trip.

Posted Sep 23, 2014
Pros: Pacific Rim restaurant had great sushi. Staff were always nice and helpful. The Valet Parking staff are the best, always right thre and quick.
Location: Pretty easy to get to although at times Reno's freeway signage can be a little confusing.
Came for the air races, stayed 4 nights. Great experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Sep 23, 2014
Pros: Close to the airport and I-580. Light automobile traffic.
Cons: Nothing that I can think of.
Location: Right next to I-580 and close to I-80.
A great stay due to a great staff and a great hotel. Numerous offerings: many restaurants and bars, great sports book, movie theater, bowling alley, shops, etc. I'm a +Gold Expedia member. When I asked about a free upgrade, I was informed that it had already been taken care of.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Posted Sep 22, 2014
Grand Sierra Resort was a great place to spend my mini weekend getaway! Lots of activities on-site, good food, and a clean and comfortable room. The staff was great! They were very friendly and welcoming and accommodated our needs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay

Posted Sep 21, 2014
Room was fine. TV didn't work when we arrived. So had to get maintenance on it and our room faced a brick wall. Which sucked!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel, nice staff, good service.

Posted Sep 21, 2014
Pros: Very clean, good service.
Location: Reno... not too much in town. The casino was nice, not crowded. Restaurants were a good selection. Close to Tahoe for a day trip.
Very good deal on a 1 night stay as we were passing through town. Room was very clean and staff very nice. Not really a good view but hey, its Reno... there really isn't much to see anyway. Dinner was good in the restaurant downstairs. Bar in the middle of the casino also very nice, very quick service. Easy check-in and check-out. Pretty quiet also the night we stayed... I could not hear anyone in the hallways or in the rooms next door and that is a BIG PLUS!