Ratings based on 7,952 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay in Reno

Posted Jun 30, 2015
Good accommodations reasonable price very cheerful service.
5 out of 5
Recommended
for Families
by A verified traveler

Money well spent.

Posted Jun 29, 2015
Very nice place/resort. You do not need to leave the property plenty to do. Big plus for me is they allow dogs :) I can not see myself staying at another place due to all factors. Me and the fam loved it and will be back when visiting.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great Stay

Posted Jun 29, 2015
Pros: staff, rooms, people
Cons: I can't think of anything
Location: you don't have to go anywhere pool ,golf range bowling movies gambling all in one place
The stay was excellent helpful staff polite I don't stay anywhere else
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, Md

Anything besides gambling....

Posted Jun 29, 2015
I travel to Reno for work not pleasure. I am not a gambler and for that reason I chose to stay at the Grand Sierra Resort. The decision was based on the available activities that are not gambling based. I attended the movies and checked out the bowling lanes. The pool area was nice but the wait staff a little slow. I expect there to be some delay but 47 minutes to get my beer when I was on the bar end of the pool seemed a little ridiculous. I travel to the Reno area 3-4 times a year so I am sure I will chose the GSR again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2015
Didn't spend too much time in the room. Toilet was dirty, left over water in the ice bucket. Lighting in the bathroom very dim
3 out of 5
by A verified traveler from napa

Beautiful hotel!

Posted Jun 26, 2015
The air conditioning was working very well in our room. It was too warm. The bed was too soft. The room itself was large and nice though. The staff was very nice!
2 out of 5
by A verified traveler from s

Were under staffed!!

Posted Jun 26, 2015
Employees were tryin their best but whole place was under staffed and employees set up to fail! Not given proper tools to do job
5 out of 5
Recommended
for Everyone
by A verified traveler from Reno-NV

Nice getaway

Posted Jun 24, 2015
Family Friendly atmosphere, secure, nice and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco East Bay

Accessible

Posted Jun 23, 2015
Pros: Convenient, easy access, rooms were comfortable.
Location: Many events were available, (Reno Rodeo, Blues and Brews in downtown Reno), minor league baseball, Univesity of Nevada at Reno, entertainment.
The Resort is centrally located near the 80/395 exchange, with easy access to local freeways and city streets. We had great views of south Reno and Mt. Rose. I did have a problem checking in and had to ask to speak to a Desk manager. I had prepaid my stay and on arrival, they could not give me a room on the level I requested. However, the substitute room worked out.
3 out of 5
Recommended
for Everyone
by A verified traveler

Old hotel, understaffed and undercleaned.

Posted Jun 23, 2015
Best part is the golf range with the floating greens! Staff was nice but the grounds are disappointingly underkept.