Ratings based on 6,658 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel.

Posted Jul 28, 2014
Cons: The pool.
Location: good location with easy access to the highway.
were able to check in early. room was very comfortable. found THE BEACH pool and loved it.
1 out of 5
by A verified traveler

G.S.R. ha what a joke.....

Posted Jul 27, 2014
To start off valet wouldn't park my car. Ended up self parking cause they were an hour wait. Slow hotel staff at all the bars. Waited For 30 minutes for a beer cause the bartenders were b.s.in with there friends. I could go on but I won't. I just won't stay there again. ..
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice quiet room.

Posted Jul 26, 2014
Pros: quietness of room..cleanliness and closeness of shops and activities within hotel. We did not need to venture into downtown.
Cons: Just some of the smoke leaking into the room from other floors..
Location: We did not go out except for a daytrip to Virginia City.
Room was clean and quiet. Sorry there was no table but OK. We happened to be there during a softball league stay with a lot of teen girls. Some were a bit wild as teens are. There was running and cartwheels in the hall coming from behind me..somewhat afraid of being knocked over.
2 out of 5
by A verified traveler from Minneapolis, MN

Posted Jul 26, 2014
We were attending a wedding and staying with a large group. Facility was in complete disrepair. Waited an average of 10 minutes for the elevators; most often was exponentially faster for us to walk the emergency stairs (even with our room on the 11th floor) than waiting for an elevator. We also had called a couple times prior to stay due to modifications in our reservation and no one had made the proper modifications. They not only cancelled our reservations without notifying us before our new arrival date but we had to fight for a proper refund after proving we had called weeks prior to stay and modified our check in date. Room was clean and most of the staff was pleasant but because of the above items we would never recommend this property.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Hotel, casino, restaurants, night club, shopping

Posted Jul 26, 2014
Pros: Everything. It is very near the highway and you can be at Lake Tahoe in under an hour.
Cons: Nothing
Location: Everything you want is right there in the hotel. The airport is just about a mile away so finding it is easy and you have extremely easy access.
I was in Reno on business but this facility has it all. Plenty of parking and everything you need to entertain you and your kids. The staff was very cordial and helpful and my room was very, very nice. I highly recommend this hotel/facility for anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ely, Nv

Last-Minute godsend

Posted Jul 26, 2014
Pros: The rooms in hotels usually never have enough outlets. This one had plenty! Nice. Coffee in the room is a plus. The layout is nice too.
Cons: You may consider benches near the check-in counter for use while family is waiting with the luggage
Location: Small amusement park across the street as well as a driving "range" that is a lake and you hit toward floating targets. The interstate is handy.
I had forgotten to book a hotel for a business meeting. We prefer a casino hotel so my hubby has things to do while I'm busy. We had stopped and eaten at Grand Sierra before but never stayed over. Check-in was easy and the tower elevators were handy. Sometimes in casino hotels you have to walk a long way to get to your room tower. The hotel has a lot to offer...good restaurants (4 or 5), a Starbucks, a quick breakfast place if you're in a hurry for a hot bite, and several different bars. We ate at the Rim so I could get my sushi fix. It was very good There were a lot of families staying there for a softball tourney. The kids seemed to be really enjoying the huge pool and there is a small amusement park across the street (as well as a golf venue for parents). We'll stay here again. It is handy to the airport and to the main highways.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice play to stay

Posted Jul 25, 2014
Pros: We like having everything under one roof. All Different types of restaurants.
Location: The location was ok, it's not close to the other casinos in the area but it has a lot to offer
We stayed here for a couple of nights. The room was a good size and the bathroom is very nice. The one thing we didn't like was the sink in the bathroom....you have to be careful turning on the water as the sink is shallow or a bit concave and the water splashes all over the place. It's a huge facility and has everything you need, there was no need to leave the premises.
4 out of 5
Recommended
for Everyone
by A verified traveler

Best Family Hotel

Posted Jul 22, 2014
My Family loves the GSR. We have stayed several times during different seasons. Great experiences from this place. We have tried both rooms, the GSR hotel and the summit tower. Great! we always have fun in this place.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
Always a great time when we stay here. The Wet bar and new Lux night club are top notch.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Great hotel that has everything

Posted Jul 21, 2014
During my stay the atmosphere was lively and fun. My room was very clean and spacious. The food was good with a variety of choices. There is so much to do there , they have lots of activities for the kids, beach ,pool, theater, bowling, arcade. Its really awesome.The only problem we encountered was that there were only 2 out of 5 elevators working and the hotel was packed, so it took 10 min to get to our room. But overall this is a great hotel perfect for the entire family.