Ratings based on 7,449 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Reno, Nv.

Nice hotel with a beautiful Wedding Chappel.

Posted Jan 24, 2015
Pros: The hotel had everything I needed.
Cons: The hotel could have more non-smoking áreas.
Location: I could do shopping without going out The hotel.
My daughter got married at the hotel's Wedding Chappel, then we had a reception and lunch in the same hotel; we found everything O.K.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern Califirnia

Nice

Posted Jan 24, 2015
Pros: Clean, quiet, and off the strip
Cons: The food at the cantina was substandard
Location: Visited the University and shopped at Meadowood Mall
A good family stay. Loved the bowling alley and playing keno at breakfast. Stay away from the cantina.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Jan 24, 2015
The room and hotel were great. The staff was very attentive and helpful when needed. My only issue was the towels could have been a lot softer. They were very rough. The linen and bed was great. Very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Restaurants and facilities were great.

Posted Jan 21, 2015
Stayed there for wedding at Peppermill. Room was clean, shower and casino.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Amazing remodel

Posted Jan 20, 2015
I love the new remodel of your hotel! It's such a fun family resort.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
We had a very comfortable stay great customer service a lot of good things for the kids
4 out of 5
Recommended
for Everyone
by A verified travelerfrom yorba linda, ca

Rooms are roomy and clean

Posted Jan 20, 2015
We had a relaxed vacation with family. Specially element's buffet was excellent and room was clean and roomy. I would recommend to my friends.
4 out of 5
Recommended
for Couples
by A verified traveler

Reno casino/hotel

Posted Jan 19, 2015
Pros: Quiet upstairs. Casino had a good vibe for a Friday night.
Cons: The sheets and towels are getting long in the tooth. I actually like towels that are a bit rough, but many people do not. Same for the sheets.
GSR was nice, more pleasant than staying downtown at a place like Harrah's. MUCH friendlier staff. Check in staff was pleasant, staff in the hallways were friendly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom san jose

Good.as.always

Posted Jan 19, 2015
We.are.here.once.or.twice.a.year. All was.great.as.usual.
4 out of 5
Recommended
for Everyone
by A verified traveler

great place to stay

Posted Jan 18, 2015
Usually a great place to stay. We live in rural Nevada and make trips into Reno to shop, for doctors appointments and entertainment. It is nice to be able to watch a movie at the cinema and get a good dinner without having to drive all over Reno. Plenty of room for parking a trailer too.