Ratings based on 7,656 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, Illinois

It was the best room I've ever stayed in. 5 Star's

Posted Mar 31, 2015
It was the best room I've ever stayed in. The suite was so much better in person. I highly recommend to anyone looking for a room that's comfortable and luxurious without burning your wallet.
2 out of 5
by A verified travelerfrom r

Mixed feelings

Posted Mar 30, 2015
This place is not at all what is advertised. Seasonal pool which is very small. Outdated furnishings. Very small casino area. Virtually no shopping, unless you are a very skinny lady or a man looking for a Hawaiian shirt. Just overall disappointing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Spring Creek

Posted Mar 30, 2015
Pros: Clean and convenient
Cons: Luggage carts
Location: Convenient
Hotel was clean and staff friendly. Little over priced for me. Did not like that I could not get a luggage cart without using valet. I don't want to wait for people when I check in, etc...
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Mar 30, 2015
Perfect for our needs. Would be nice if it included breakfast. Great location. Lovely room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saudi Arabia

Nice and comfortable hotle

Posted Mar 30, 2015
I found it very nice place to stay in. I enjoid my shopping at their and I would recommend my freinds to try it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington

Very enjoyable stay...

Posted Mar 29, 2015
Pros: The room, the food, the location convenience, the staff.... including the shuttle bus drivers!
Cons: Better smoke handlers in lobby.
Location: If you forget something, Wally World is less than a mile away (most of that is GSR's parking lot).
I visit Reno 3 or 4 times a year on business and the GSR is perfect for my needs. The rooms are very comfortable, they have a great variety of restaurants. Received a room upgrade out of the blue....that night I had a great dinner at the Rim restaurant, their Sizzling Seafood Soup & Dim Sum are not to be missed. I also enjoyed the Banana milk shake at Johnny Rocket's made me feel like a kid again. I don't gamble, so I won't comment on that...but there were plenty their who were leaving their money. I'm already looking forward to my next trip to Reno and will be staying at the GSR again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sonoma

Posted Mar 28, 2015
A simple one night business stay but was a very nice experience
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Idaho

Great for March Madness.

Posted Mar 24, 2015
Pros: Great faciities.
Cons: Lighing in the rooms.
Location: Driving Range.
The radio personality that they had in the Sports Bar/Betting area was very disruptive and a bad idea.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
I enjoyed my stay very close to airport but no indoor pool for people who travel from colder parts of the U.S. like Alaska. Over all it was great ☺️
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tucson, AZ

Grand Experience

Posted Mar 20, 2015
Pros: Looks great, lots of food, lots of fun.
Cons: Fridge and Microwave in every room...
Location: Pretty close to the center of the city. Easy access to highway.
I've stayed here twice and I think it's great. Lots of food choices, friendly staff, many things to do, smells nice, and just a very enjoyable experience.