Ratings based on 2,949 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
by A verified travelerfrom Reno
WI'll Not Be BackPosted Feb 24, 2015
There wasn't any hot water the first night and it was in and out the second night. Didn't clean our room and we had to call housekeeping. They said they must have missed it. Not what you expect from Hsrrahs. Would not stay there again.
by A verified travelerfrom Sacramento
Weekend stayPosted Feb 24, 2015
On arrival find out that this hotel don't have Queen beds they have doubles. Access to rooms from front lobby and access to main strip is awkward.
by A verified travelerfrom modesto. ca
Thank GOD it was only one night!!!!!Posted Feb 23, 2015
They charge you for everything .... Bottled water most places do charge but the coffee yes they charge a $1.50 per Keruig pod for the coffee and they don't offfer free coffee. They charge for wifi . The rooms where cleanish , bathroom was clean except they don't wash or wipe down walls or ceilings because there was some funky stuff on them really grossed me out !!!! They don't offer shuttle service to and from airport!
by A verified travelerfrom Klamath Falls
Bad experience all the way aroundPosted Feb 23, 2015
Cons: Response time and some of the hotel staff.
The people at the front desk did not explain things well. You have to pay to use the internet and then they tried to charge us twice. We called Saturday morning that our air conditioning did not work. When we got back to our room around midnight it still was not fixed. We called and they sent up a maintenance guy who was nice but just made excuses. Every time we tried to get into our room none of the 4 keys we had would work. Not one person said "I am sorry". Everyone made it feel like everything was our fault. Would not recommend this hotel.
by A verified travelerfrom Portland, OR
Wouldn't stay here againPosted Feb 23, 2015
Pros: Free drinks in the casino. Iciban restaurant was very good and a entertaining meal.
Cons: Everything needs to be refreshed, very worn and neglected.
Location: Lots of casino's, In and Out burger wasn't to far. Loved speding the day in historic Virginia City and Lake Tahoe.
From the Lobby at Check-in to the room itself, everything was very worn and neglected, scratched up even torn walpaper and stains on the carpet. If you just want a cheap room ok, but i have been to nicer dive hotels. Wouldn't stay here again. The golden nugget and Grand Sierra looked pretty good when we visited on the trip.
for Everyoneby A verified travelerfrom Winnemucca NV
Harah's Hotel Reno NVPosted Feb 22, 2015
Nice little gym for a hotel. Had real weights & machines for those who want to stay healthy. The resturant "Hash House" had some healthy breakfast choices with real fresh fruit. Wow.
for Everyoneby A verified travelerfrom Milton Keynes
Rooms good in hotel.Posted Feb 21, 2015
Pros: Nice room Parking Free.
Cons: Free Wifi.
Location: Centre of Reno for Casinos but not much else.
Good room in hotel. Had to walk through Casino, but no major drama.
for Everyoneby A verified travelerfrom sacrmento
close to the concertPosted Feb 21, 2015
Location: food entertainment evrything nearby...
Going to a show a knitting factory, room was close buy comfy and clean,
for Everyoneby A verified travelerfrom Las Vegas
Pet stay Pet StayPosted Feb 18, 2015
Pros: Pet friendly
Cons: No room service. We would have liked it considering restaurants were in another Tower.
Location: City center. Close to all downtown locations.
Pets in West Tower. Dog run on first floor out door and down a ways. All food in East Tower or on Skyway. Very pet friendly and our room very clean.
for Everyoneby A verified traveler
Still a nice classic hotelPosted Feb 17, 2015
Check in was a bit slow but overall still ok . We were able to all stay on the same floor 4 rooms .. Thanks to Al the Filipino fellow . Hotel is old buy surprisingly still looks good inside and out . Buffett was good room was clean and very quiet .. Didn't gamble so I can't rate that ... I would stay here again