Ratings based on 166 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean easy access

Posted Oct 24, 2014
Pros: Location
It's alway clean and the staff is always friend, close to resturants and shopping
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, Ca

Easily accessible on and off freeway.

Posted Oct 20, 2014
Hotel staff very helpful. Room was clean. Housekeeping could do a better job of keeping carpets in hallway clean during evening hours, but by morning he hotel was fresh and tidied up nicely. Restaurant served a great breakfast. Hotel is close to many eateries and grocery store. Not far from downtown casinos. Short driving distance.
Comment from Hotel Management
Oct 23, 2014 by Michael, Hotel Management
Thank you very much for your wonderful feedback. We are very pleased you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Consistently excels

Posted Oct 13, 2014
Pros: See above
Cons: Nothing in particular
Location: good location, far away from the dangerous/crazy parts of Reno, in a good area with quick access to the interstate
On every chance I tried to stay at a Hilton Garden Inn. This organization is consistent with quality and good services, and you pretty much know what to expect from the room and facilities as they are always quite similar. Love the mattress!
Comment from Hotel Management
Oct 23, 2014 by Michael, Hotel Management
Thank you for the great feedback, we will be sure to share it with our staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

Posted Oct 4, 2014
The hotel is nice. The place is clean and the rooms are comfortable. The staff is friendly and helpful. It was a pleasant experience.
3 out of 5
by A verified traveler

Posted Sep 22, 2014
will not stay again room dirty shower broke buffet nothing special pool small
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Friendly staff.

Posted Sep 17, 2014
The hotel was clean and comfortable. Close to the airport and area attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ogden Utah

Nice stay

Posted Sep 9, 2014
Room was nice and clean, not there much, but no complaints.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel that is easy to get on and off the hwy.

Posted Sep 3, 2014
It was a reasonably priced hotel with nice accommodations.
Comment from Hotel Management
Sep 19, 2014 by Michael, Hotel Management
Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from A

Posted Aug 25, 2014
The hotel is 6 to 8 miles away from casino that's the only problem. But it's worth staying here. Definitely I'll go back to this hotel.
Comment from Hotel Management
Sep 19, 2014 by Michael, Hotel Management
Thank you for your wonderful review. We look forward to having you stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Comfortable beds, great service.

Posted Jul 27, 2014
Only thing wrong was a missing tub stopper, which meant no baths for the kiddos. We did not call to have this corrected, was not super important to us. Kitchen was closed when we called for room service so they brought up a menu and ordered from a restaurant close by and brought it up to our room. So great after being exhausted from 13 hours in the car.
Comment from Hotel Management
Sep 19, 2014 by Michael, Hotel Management
Please accept our apologies with regards to the tub stopper. We are very pleased you enjoyed your stay.
Comment from Hotel Management
Sep 19, 2014 by Michael, Hotel Management
Thank you for your wonderful feedback. We a glad we could accomodate your dining needs. We hope to see you again soon.