Hilton Garden Inn Reno

The hotel property was very well maintained, both inside and out. The staff was very helpful and professional. Indoor swimming pool was very clean. The restaurant served us a very good dinner and breakfast.

It is unfortunate that breakfast is not offered as part of the stay.

The front desk clerks were excellent. The whole building was clean and in good condition. The grounds were well cared for and all the exterior lighting was working as the parking area was well lit. The swimming pool was rather cold and the hot tub was very hot. We found that the shower head had been installed improperly and leaked onto the wall but everthing else was ok. The only thing bad that there was very little info on outside dining or other activities as we don't gamble and we had kids with us. We found great places to eat within minutes of the hotel on our own.

Great value for the money. Surprised by the extra features in the room.

Wonderful bed, quiet, great place to stay even just one night traveling through Reno, or for a weekend.

Hotel was great, awesome price and super clean! Wish breakfast actually came with the room, but McDonalds is right outside the front of the hotel, so still a win!

Everything was as it should be. We needed a nice pool, a gym with weights, and a convenient, filling breakfast and that is what we got. The in-hotel restaurant served an amazing, made-to-order breakfast. Great, comfy beds. This hotel was even out of our way 7 minutes but so worth it.

I've stayed at the Hilton Garden Inn Reno three times now and have found it to be consistently clean, quiet, friendly and convenient. Since my recent stay was in the days leading up to Halloween, the staff had set up a table where they displayed jack-o-lanterns they'd made. It was a fun idea that allowed guests to see the staff beyond their roles of providing everyday services at the hotel. It also created a conversation piece for guests who might otherwise not have interacted. Kudos to the Hilton Garden Inn Reno for going the extra mile. I'll certainly be back for a fourth stay!

Unfortunately, there were so many stipulations upon arrival, I wish I would have booked another (same priced) hotel down the street. Besides having a non-refundable booking which we knew about beforehand, we were charged an additional $40 to check in a couple hours early to make it to a wedding in time. Since we've stayed at other Hilton Garden Inns, I was confident we'd get the same treatment and cleanliness for this location. - Not the case. Our room looked standard, but the carpet had several dark stains. Neither I nor my boyfriend dared to walk barefoot or even with socks. Also, we had made it clear prior to arrival of our light-sleeping requirements. Upon check-in, we also noted, to which we were assigned a room tucked away. However, our room was sandwiched between other neighbors to the sides and above. We heard loud talking next door and stomping above all through the night and very early morning. With practically an empty hotel, why were we given a room so close to others? I will never know... I can say, the morning breakfast and wait staff were excellent.