Ratings based on 145 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom ukiah, ca

Clean, comfortable, very nice breakfast.

Posted Dec 10, 2014
Pros: Clean, comfortable, affordable rates.
Cons: Add curtains!!
Location: Close to the Reno airport, but off the strip, easy to avoid the casinos if one chooses
Comfortable beds, but had difficulty sleeping due to lack of room darkening curtains. The room was lit up by outside security lights with no way to block from inside. The only curtains were white sheers that allowed privacy without blocking light. Every other detail was perfect. Loved the hot chocolate chip cookies at check-in!!
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Sep 23, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Sandeep Kayal

This traveler left a rating score only Posted Sep 8, 2014 on Hotels.com
4 out of 5
Recommended
for Overnight Stay Before Destination
by David

This traveler left a rating score only Posted Sep 7, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 3, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Great Location!

Posted Sep 3, 2014
Pros: Location and comfortable beds!
Location: We went to the Nugget and downtown Reno with ease.
We had five people in a very nice suite. All were comfortable. The room was clean and the hot breakfast was great.
5 out of 5
Recommended
by K. H.from Sacramento

Volleyball trip

Posted Sep 1, 2014 on Hotels.com
Good solid hotel third floor hallway carpets slightly soiled Nice breakfast
3 out of 5
Recommended
for Business Travelers
by A verified traveler

AC does not work

Posted Aug 27, 2014 on Hotels.com
The room is clean but why is the AC not pumping cool air in this hot summer? The panel indicates every setting is where they supposed to be, just no cold air. Will not come back again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern CA

EXCELLENT CHOICE

Posted Aug 18, 2014
Everything about this stay was excellent. Check in was smooth. The room was very clean. Bed was comfortable and the linens/blanket were nice and soft. The shower was hot and had really good pressure. The breakfast was great. They provided exactly what I wanted right down to fresh cut watermelon. The coffee was delicious. My only complaint, which is not a complaint against the hotel or staff was that it is a non-smoking hotel and our bathroom smelled like smoke. Not unbearable but to a non-smoker very obvious. This is not the hotel's fault because they clearly take very good care of the hotel and make every effort to provide a clean atmosphere. It is the fault of the idiot who couldn't follow the rules. Otherwise, really perfect stay. Thank you Reno/Tahoe Airport Holiday Inn Express for making our stay quite comfortable. Excellent Value!!!
4 out of 5
Recommended
by Darin

This traveler left a rating score only Posted Aug 13, 2014 on Hotels.com