Ratings based on 359 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by SH from Arizona

Posted May 28, 2014 on Hotels.com
This is our new hotel in Reno. Everything about this hotel was great!
4 out of 5
Recommended
for Overnight Stay Before Destination
by Troy from Las Vegas, NV

Excellent hotel, brand new and convenient.

Posted May 23, 2014 on Hotels.com
This hotel was a great way to start our trip. It is the closest hotel to the Reno/Tahoe airport and they have an airport shuttle. Breakfast was phenomenal. My only complaint is that the shower drain was plugged. Took 20 minutes for the water to drain after my wife took a shower before I could shower. Despite its appearance being very clean, it was obvious that the housekeeping department did not do a good job cleaning the shower. I am not sure how you clean a shower without running the water, this issue would have been noticed if the water had been run for 10 seconds. I should note that I did not bring this issue to anyone's attention during my stay but I did write it on the comment card on my way out.
5 out of 5
Recommended
for Everyone
by Cindy

Posted May 12, 2014
Very clean and close to airport. Everything was great.
5 out of 5
Recommended
by Sandi Payne from Michigan

Outstanding

Posted May 7, 2014 on Hotels.com
Was one of the best hotels I have stayed in. Clean, comfortable and easy access from the airport.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted May 6, 2014 on Hotels.com
Clean, quiet, excellent service. Well designed and comfortable rooms. Best breakfast around.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 5, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 22, 2014 on Hotels.com
5 out of 5
Recommended
for Overnight Stay Before Destination
by Yuki from Ferndale, CA

Great night sleep

Posted Apr 14, 2014 on Hotels.com
I chose the Hyatt Place because we had stayed at the one in Fremont CA last year and had a wonderful experience. Plenty of space for a family with four young children. Free breakfast has a ton of options to eat and plenty of tables to sit at. Staff is friendly and professional. Ordering from the galley was more than we wanted to pay, but take into consideration the following: we were so sick of fast food, we didn't check in till 10pm, you can order 24/7, and the quality of the food was above par (my salad was super fresh). Made the cost totally worth it. Room was very clean. Beds and sofa bed were comfortable. After traveling and not being in our own beds for more than a week, we all zonked and woke up well rested. This place is totally worth spending a bit more money for not staying at a bargain motel. This hotel is walking distance to the airport, but we didn't hear any airport noise. Loved our stay and will stay again next time we travel.
5 out of 5
Recommended
for Personal Event
by lisa from London, UK

"simply" everything you will need!

Posted Apr 11, 2014 on Hotels.com
This my second stay at a Hyatt Place. I liked it the first time so I booked again. The rooms are mini suites and provide all the amenities necessary for a comfortable stay. The breakfast was better than most hotels which provide inclusive morning fair. Real dishes on cabinet shelves are a nice touch. Check-in desk with adjacent bar and hot drinks was convenient. My kind of reasonable Hotel. Will stay again!
5 out of 5
Recommended
by c. varady from Honolulu

Posted Apr 9, 2014 on Hotels.com
Huge, beautiful room....friendly staff..convenient location....what else could you want. Loved it.