Ratings based on 4,352 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

Excellent food at the buffet.

Posted Aug 20, 2014
Pros: staff is friendly, food is great, parking convenient, loved the pool and sauna!.
Cons: double pane windows... for the freeway next to the building.softer bed.
Location: we were driving, no problem.
it was nice, my 2nd time, but I liked the bed at the west tower better. the bed at the east tower was old and it shook like gelatin when my husband moved... hard... the room was huge and beautiful, just the bed was not up to the décor...
5 out of 5
Recommended
for Everyone
by A verified traveler from Pacifica

Good proce for big rooms

Posted Aug 19, 2014
Pros: Big rooms
Cons: Staff at registration counter. Seems they don't want to be there
Really good rooms with lots of space. Room very clean, food at buffett really good. Check in however was a little crazy. Not enough staff and long lines. Rude check in person
1 out of 5
by A verified traveler

Posted Aug 19, 2014
It was an old hotel. My husband and I spend aroun 45 min just to check in at 11pm. The hotel is not like the pictures at all.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Excellent value room

Posted Aug 19, 2014
Pros: I love this hotel. Clean, safe, fun environment. And affordable! Parking is really easy, and that is a plus.
Cons: We needed help finding the bus. ctr. We waited at the concierage desk for 30 minutes (on Saturday night) and no one came to help us.
Location: UNR about 4 miles -honestly the hotel has everything you need to have fun - excellent food and casino.
Excellent experience overall. We have kids at UNR and always stay at the Nugget. It is conveniently located, and easy to get to.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Close to water park

Posted Aug 19, 2014
It was good. Everyone was helpful when you had a question
3 out of 5
by A verified traveler

Expedia hotel reservation

Posted Aug 19, 2014
Pros: Clean, not like other gambling hotel where the gambling machine and tables are everywhere.
Cons: Front desk service.
Location: Boom town hotel “All you can eat lobster dinner” 30 min drive to Lake Tahoe
We hotel checked in at 7 pm. Front desk told me no more nonsmoking room and only smocking room available. Somehow later, I have to wait until nonsmoking room cleaned and phone call from the desk for ready. Waited 45 min and went to the desk and complained. I said “I am the only one waiting for nonsmoking room cleaned, None of many guest after me waited like us” Desk gave us room. I felt the desk personal was not served us right because of hotel reservation was made by Expedia. This kind service was confronted before at other hotel .
3 out of 5
by A verified traveler from nevada city

Not a real good time .; ( wish it was better.

Posted Aug 19, 2014
Had a none smoking room .But the smell of cigarettes was overwhelming throughout the entire building .Even in the swimming pool area & our none smoking room smelled of smoke .
3 out of 5
by A verified traveler from reno

great pool, dated hotel

Posted Aug 18, 2014
The price was right, hence I booked it. PROS: Very nice pool and hot tub. Nice staff. CONS: The hallway carpet had stains, the wallpaper, carpet and furniture were VERY dated. Some handles loose.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but l was not lucky enough

Posted Aug 18, 2014
Hotel was generally good but the Jacuzzi was out of order. And l paid $10 extra for the refrigerator but overall it was a good hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from nevada

Expedia Gold Plus success

Posted Aug 18, 2014
Pros: room quality and location
Cons: no comment
Location: By the airport and I-80 so access to anywhere is easy
I knew the facility so I was familiar with what to expect. This was the first time I had booked a room at a Gold Plus participating property and all went well. I got the upgrade which is available to Gold Plus members and it was ideal. Great program