Ratings based on 3,867 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pretty good

Posted Jul 26, 2014
Great stay, even for just one night. Can't beat the price, but they make up the difference in gaming. Worth it.
1 out of 5
by A verified traveler

Hotel has gone downhill

Posted Jul 24, 2014
Cons: everything
Right from the 45 minute check-in to check-out the nugget was horrible. The nugget used to be our favorite. Since JA sold it it has continually gone downhill. The rooms, halls, and elevators are dirty. I counted seven dogs in the lobby and elevators near restaurants. If you have animal allergies stay away. Tried to check out on the TV but system was down. We used to stay there almost weekly but will stay elsewhere now.
4 out of 5
Recommended
for Everyone
by A verified traveler

It was great hotel with amazing casino.

Posted Jul 22, 2014
Pros: casino
Cons: customer service by their staff
Location: casino casino casino
overall experience was great but staff at check in was not friendly, and seems to be so frusturated that customers were their easy targets to shout at. wish they were more friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
Booked this hotel last minute because we decided to come out a day earlier than expected; ended up cancelling our other hotel reservation at another hotel, and booked the entire week with the Nugget. Destiny was incredibly helpful, deserving five stars for great customer service!
4 out of 5
Recommended
for Everyone
by A verified traveler from folsom calif

Posted Jul 22, 2014
From vallet, check in,to bags in the room, exellent service! Had to call @ 2am because of loud noises next door, within 30 secounds security! Great choice!
2 out of 5
by A verified traveler from california

for the price was very disappointed

Posted Jul 22, 2014
Pros: was convient for shopping
Cons: everything.... at least it should have been clean!!!!!
when we checked in they gave away our non smoking room so we got a smoking room I have an asthmatic child who was staying with me, not good. they offered us a pet room but that was not much better. The pool was shut down twice while staying here. the room was dirty lipstick marks on the glasses in the room, white sheets with stains on them....
5 out of 5
Recommended
for Everyone
by A verified traveler from sacramento

Convenient for kids to go to movies

Posted Jul 22, 2014
Stayed six days kids loved it there movies right across street u could walk to in and out witch my kids love and the price u can't bet best in town I will go there every time I go to reno !!!! Had nice stay there!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay, just what I needed!

Posted Jul 22, 2014
Clean room, older decor, but totally functional and comfortable. Facility really nice and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

BEST BED "COMFORTABLE" EVER, IN A HOTEL!

Posted Jul 22, 2014
Pros: THE BED, THE LOCATION, THE STAFF, THE PRICE, THE ARCADE, AND DEFINITELY THE BUFFET!... EXCELLENT... Next trip, I be visiting the POOL...
Cons: The Hallways in the East Tower, I did not visit the West tower... Maybe some Double Pane Windows?...
Location: Super easy to access the Freeway... Away from the "crowd" but close by to everything including the Marina and The Outlets...
Check in was OK. Super SUPRISED that the room looked exactly like the PICTURE on the advertising... Usually the room pictures and many times the LOBBY has tons of magnifying effect to make them appear BIGGER!. THE BED was SUPERB!... I am in my late 50's and have a back injury that makes me be kind of picky... THE BED WAS SUPER COMFORTABLE! I felt like an INTRUDER in the parking garage. Most of the spaces to the 4th floor are marked "with permit only"... I guess not using VALET parking definitely lowers your "category... well, the elevator is ok... not too dirty... SUPER FAST!. Access to the Freeway is excellent in or out!... Thank God I was given a room on the other side of the building facing the Train tracks... EXCELLENT VIEW of the SUNRISE AND SUNSET...AND THE MOUNTAINS... Bathroom was good too.... the Hallway is WEIRD.... HOT.. No Air... The Arcade for kids is HUGE and varied... I would take my grandson any time!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno Ca

Perfect

Posted Jul 22, 2014
Clean, comfortable and reasonable price. Indoor pool was great, so was the free valet parking. (Of course we tip, but why wouldn't we when it was nice). Hotel was right off the freeway so it was easy to find. Shopping and a theater very near, which was perfect.