Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
87% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Roseville

Quick overnight!

Posted May 11, 2015
Good place to stay. Bring your breakfast with you !!
2 out of 5
by A verified traveler

Resort fee but not a resort!!

Posted May 11, 2015
Pros: Was close to downtown. Made for easy access.
Cons: Hotel staff could greet you when you walk in the lobby or out and about in hotel. Room condition was pretty bad. Not a resort!
Location: Close to downtown, close to bars and restaurants. 5 minutes from interstate.
We checked in and were told about resort fees which seemed reasonable at the time. Once checked in we went to our room which was not like the pictures and did not have the beds that the confirmation stated. Also the room was dirty and much smaller than claimed. When we went to talk to the front desk and let them know that we wanted to cancel they said they can not cancel there and we would have to call a number to complain and try to get a refund. So we asked what we could do and were told that they would show us another room to see if it was better. We were shown the next room and it was not any cleaner but was bigger and had the correct amount of beds that it was supposed too. Since we did not have much of an option as they had charged us either way we decided to stay here. Once we got into the room we realized there was no heating in the room. When you turned it on you only get cold air blown on you. Our view was of City Hall directly next door. Out our front door was a run down neighborhood and an alleyway. (not the best) If we had came to party and drink this would have been the best location as it was within walking distance to many bars. Unfortunately we stayed here as a family and it was not the best. Are was not nice enough to walk around in after dark. This is definitely not a resort. We were all very exited to stay here since it was a resort and the website pictures were very nice and the amenities seemed good. None of it was worth the money!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Whittier, CA.

Great place to stay.

Posted May 4, 2015
Room was nice, and clean. Staff was friendly! In downtown area, close to all the action!
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Feb 7, 2015 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by Nicolefrom reno

enjoy the stay here

Posted Jan 30, 2015 on Hotels.com
it's a relaxing place to stay. kitchen is convenient rooms are nice for a decent price!
1 out of 5
Recommended
for Personal Event
by KEVINfrom San jose

Terrible hotel

Posted Jan 24, 2015 on Hotels.com
Horrible hotel. Pictures make it look acceptable The room and hallways smelled of a mixture of people's food. Not good. Room was so small and cheap feeling. Fluorescent light? Walls were paper thin and I could hear screaming kids all night I thought they were going to break through the wall. Btw, checkout is 10am so don't expect to sleep in.
2 out of 5
by A verified travelerfrom reno, nv

Too far from downtown

Posted Jan 20, 2015
No smoking rooms and it looks like a motel 8 but paying for 4 stars.
4 out of 5
Recommended
for Business Travelers
by Javier

This traveler left a rating score only Posted Jan 20, 2015 on Hotels.com
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

worth the price when all others are booked

Posted Jan 14, 2015 on Hotels.com
New Year get away with friends
2 out of 5
Recommended
for Families
by Tracy

This traveler left a rating score only Posted Jan 9, 2015 on Hotels.com