Ratings based on 6,096 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Nice but loud

Posted Jul 28, 2015
Pros: the room was clean.
Cons: they need to find a way to block the noise from the freeway
All was well with the room but the freeway was very load from our room on the 10th floor. Next time I'm in Reno I will be looking from a place that is away from freeway's.
4 out of 5
Recommended
for Everyone
by A verified traveler from t

Awesome

Posted Jul 28, 2015
Staying here was very comfortable, access to everywhere and kind workers...
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
Pros: rates were much better than the other hotel in town.
up there for a trade show, weather was great. we will be back again next time we arre in Reno/Sparks area.
3 out of 5
Recommended
for Everyone
by A verified traveler from Clayton, Ca

good location

Posted Jul 27, 2015
Pros: Good Food and Entertainment
Cons: more staff @ hotel check in
long wait for valet parking and to check in @ hotel had to call housekeeping for fresh towels-coffee-etc
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
good good good good good good good good good good good
3 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Pros and Cons

Posted Jul 26, 2015
Pros: Check in was easy and the staff was very friendly. The food at the Steakhouse Grill was excellent.
Cons: The air conditioning in the room was not working properly.
Location: We just stayed overnight to catch a flight out the next day. Really didn't see the sights.
Overall, it was fine. Be prepared for lots of noise from the freeway. This hotel really caters to smokers. Not so good for non smokers.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jackson, CA

Upgraded to better room at no charge

Posted Jul 26, 2015
Everyone was pleasant and helpful during our stay at the Nugget. Our room was very nice, clean and comfortable. We will make the Nugget our stay over when in the Sparks area from now on.
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed my stay

Posted Jul 26, 2015
Pros: Valet parking and spacious, clean room.
Location: Easy to find right off I-80.
The front desk person was very helpful and friendly. Valet parking was included, and the buffet was excellent. The room was spacious and clean. I enjoyed my stay. The $100 damage deposit was a surpise, though.
2 out of 5
by A verified traveler

Posted Jul 25, 2015
Rooms and hotel are outdated. Checkin took a really long time Casino ok. Clean enough rooms
3 out of 5
Recommended
for Everyone
by A verified traveler

Not the room we reserved

Posted Jul 25, 2015
The air conditioning did not work. I paid for a premium room with king bed and got something different