Ratings based on 3,762 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from r

West Wing surprise ?

Posted Sep 20, 2014
I love the Hotel but was surprised to be placed in the West Wing that was to far for a senior to walk into the Casino. Never stayed in this part of the Hotel before. I will make it a priority to ask next time for my room to be in the main Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Peppermill, Reno, NV

Posted Sep 20, 2014
Pros: Cleanliness, atmosphere, staff, dining. So superior to other hotels in Reno I've stayed at.
Cons: Bed.
Location: Lots of things to do besides gambling.
Best hotel in Reno, by far. About the only problem we had was with the bed which was lumpy and too firm. We requested that it be flipped over. Not sure if it was or not. The service was excellent. No view -- would have been nice to look out the big window at something other than the roof and equipment there.
4 out of 5
Recommended
for Other
by A verified traveler from Sacramento

Single Night Stay

Posted Sep 20, 2014
Pros: Lots of food service choices
Cons: Check-in takes too long
Location: Aside from the hotel itself there isn't much to do in the immediate area.
Had an early am appointment in Reno so decdied to stay at the Peppermill the night befoe. It's about 3 miles off Hwy 80 down some pretty sketchy parts of town. Not dangerous - at least during the day - but rundown and low-life in appearance. The hotel has plenty of free parking. The check-in time per customer needs imporvement. Had a King room in the main tower on the 10th floor. Room was done up in Roman style (I guess). Anyway it was clean anfd comfortable though I'm not a fan of the throws they use as the third and fourth pillows. Not even sure if they have replaceable cpvers. Had dinner in the steak house on the 2nd floor which was very good. Would repeat and recommend especially for the low prices.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 16, 2014
The room was clean had some problems when we first checked in but was given a new room so that was nice.. I would come back again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Good for a one-night stay.

Posted Sep 16, 2014
Location: Convenient to the freeways.
This hotel was very convenient to everything. It had enough food restaurants to make a selection.
1 out of 5
by A verified traveler from lodi Ca

Don't bother

Posted Sep 16, 2014
Minus the officer involved shooting in front of the hotel, that resulted in the closure of the front half of the resort, the stay was terrible. Staff pretended that the incident didn't even happen. Did not feel safe at all. Safety and security seemed to be lacking. The HVAC system in the resort didn't circulate fresh air at all very well, resulting in a haze of cigarette smoke. My eyes burned from it. I didn't like the fact you'd be pan handled by people in the parking lots as you'd exit the casino. It wasn't very reassuring that the hotel let these people lurk around the guests vehicles. Not a fun experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

@ the Peppermill

Posted Sep 15, 2014
Pros: Food, rooms were nice, and had a good time in the casino..
Cons: N/A
Location: N/A
Overall the experience this last weekend was great, came in on a Friday night and had their Friday night dinner buffet @ the Island Buffet which was really good. Did mostly snack a bit Saturday , however had breakfast at Café Milano which again was pretty good and the service was great as well. Much better than the last time I was in Reno where I stayed somewhere else.... I will definitely be staying at the Peppermill for my next visit to Reno.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Sep 15, 2014
Pros: The staff is the best.
Location: The mountains and Lake Tahoe call to you from the hotel. The swimming pool is the best in Reno.
Overall, the Peppermill is one of the nicest hotels in Reno, Nv. However, its age is beginning to show. In my room the tub was chipped and the dresser had a few blemishes as well. The hotel staff is GREAT. Everyone was friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel in Reno!

Posted Sep 11, 2014
Pros: We loved how spacious the rooms are, great casino and the pool is fantastic and very clean. The Buffet in the hotel is also very good. Wonderful!
Location: Loved that the hotel is very central and on a main road. Easy to get around.
We stayed at the Peppermill one time before and loved it. This time when we stayed for 3 days it was no different - absolutely wonderful! Couldn't get any better.
5 out of 5
Recommended
for Everyone
by A verified traveler from SF Bay Area

Very nice hotel.

Posted Sep 8, 2014
Hotel felt like I was in one of the big Vegas hotels. Rooms were very nice, luxurious. Pools were awesome.