Ratings based on 4,289 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom san francisco

Posted Jan 20, 2015
What I did not like was we want a not smoking room but the hallway smells a lot of sigar
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pleasant Hill ,Ca

This is a very good hotel

Posted Jan 20, 2015
Pros: The cleaness of the rooms and the good food easy check in and out 10 minutes on a Saturday. Valet parking. The Italian Resturant. We played Black jack
Cons: It was a little noisy late at night just people comming home late. Every thing else was just fine actually better than fine.
Location: There is shopping near by. not far from town but don't waste your time. If you sky that's close 30 miles during the summer the truckee river
The hotel does not have to go far to be the best in nothern Nevada if it isent already. Room are very nice stayed in the tower rooms . Service is good rooms are very clean, ate in the Italian Resturant and that was very good. Also had the breakfast buffet and they had a vey good varity of food. The place was very lively lots of peoplebut still very nice. We were there on the week end and left on a Monday lots of people for the football games
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 19, 2015
stayed overnight. first timer here and will come back to experience the tuscany tower on our next visit.
2 out of 5
by A verified traveler

Waited an hour and a half for my room at 8pm

Posted Jan 14, 2015
Waited for the room to be cleaned after 8 pm for an hour and a half.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Nice view to the mountains.

Posted Jan 13, 2015
Pros: i liked its location. it wasn't so crowded. i also like their employees. very nice friendly and helpful people.
Cons: since we stayed in the west wing.The entrance was dirty and not presentable. and the chairs in the room were very dirty. we werent comfortable sitting
Location: we love the location. it was not that far from downtown. the environment was more relaxed and comfortable.
We stayed in the west wing. not bad for the price. just the entrance was a little dirty. didn't look presentable as you entered but the room was very clean.
3 out of 5
by A verified travelerfrom San Francisco, CA

Hotel is fair, but far from downtown and pricy

Posted Jan 12, 2015
Nothing especial about this hotel. Very average and its casino smaller and lower offering than other ones in the area.
3 out of 5
by A verified traveler

Too removed from old town reno strip

Posted Jan 11, 2015
Pros: Familiar.
Cons: Wanted to use spa but it took my sister And I forever to locate it. People couldn't tell us or staff. Sometimes big or over sized isn't the best!
Location: Too removed from other casinos
Shuttle was great both ways to Airport. Front desk service awesome. After that was lost confused what elevator to take. Too large actually. Spread out with several eating facility but the rest rooms are not equally distanced.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Great place to be

Posted Jan 11, 2015
We stayed at Tuscany tower Peppermill twice already. All i can say it is beautiful place to stay. Parking convenien, staff friendly, service is great. Rooms are very nice, tuscany style and very pleasant atmosphere. Cafe Milano and Biscotti has delicious food. Warm pool and hot jaccuzi make you feel so relax. Its absolutely great place to stay. We will come back again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2015
Upgraded to the Tuscany tower with mountain view and satisfied with our stay for 2 nights, although the staff at the registration need some improvement at his service
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2015
The pressure-sensitive snack and liquor bar was strange. However, the steam shower in the bathroom was awesome.