Ratings based on 3,955 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 22, 2014
It is nice hotel and room would have been little more spacious.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

Fantastic!

Posted Nov 22, 2014
This was a very nice Hotel we had trouble with the fight to get there but once there we were very pleased with the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Experience a Classic 70's Style Casino

Posted Nov 19, 2014
Cons: Wait times for check in, elevators.
A classic experience of a 70's casino. Long waits everywhere was disappointing. Dinner at Chi was great. Hotel is older so no central ventilation system, so it is smoky everywhere, even in the "nonsmoking" section of the hotel and nonsmoking rooms. Beware those who have asthma or are sensitive to smoke.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Central California

First time ever to Reno and a great experience

Posted Nov 18, 2014
This was our 1st trip to Reno and had a great experience. Our room was nice and had city and mountain views. We arrived in the middle of everyone checking in and only took about 10 minutes to get through the line. Valet was very quick to bring vehicle and bags were brought to the room very quickly. Will definately stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2014
Hotel was excellent!!!!!! Everything met my expectations and the hotel staff very helpful.
3 out of 5
by A verified travelerfrom iakland Ca

Too big, not cohesive, terrible signage- bad food

Posted Nov 17, 2014
Hair fryer cord too short Poor lighting Insufficient (ill placed) electrical outlets Tired in appealing bedding and pillow Poor shower head
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2014
Wonderful hotel, had a birthday celebration. I would recommend too all my friends.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2014
the Hotel and Casino was very clean and Staff was very friendly in the Restaurant, Lounge and Reception
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, Tx

excellent rooms

Posted Nov 14, 2014
Pros: suites
Location: casino, nightclubs for enjoying the nights. Scenic drive to and around Lake Tahoe if you have time.
stayed here twice - got upgraded to King Jacuzzi Suite first time and Tuscany Florence Suite on 17th floor second time. Both the suites has amazing decor with nice views. Nice comfortable beds. lots of space. Large jacuzzi tubs. well stocked mini bar. Lounges are icing on the cake.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento

Everything under one roof!

Posted Nov 14, 2014
The hotel is beautiful.. I was a bit disappointed when I checked in and was told what I had booked was not available and I would have to stay in a different room. I was told that when you book with a third party its only a request and does not guarantee availability. My boyfriend was upset and asked to speak to a supervisor. We felt like he was treating us differently because we had not booked through them. Supervisor was very understanding and helpful and upgraded my room to a suite. Enjoyed my stay after all and really enjoyed my birthday weekend..