Ratings based on 4,753 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom spokane, wa.

Nice room, w/ jacuzzi.

Posted May 22, 2015
Pros: Jacuzzi room.
Cons: More open restaurants during the week.
Location: Not anything to do nearby. We took a taxi twice to different places.
Hotel was large for our needs. However, restaurants were closed for certain days. Evidently, lack of customers during the week.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2015
Found the staff helpful, the room very comfortable. Only spent one night as it was a stop off location in between flights.
2 out of 5
by A verified travelerfrom Salt Lake City, UT

Very long walk to rooms! Very hard to get around.

Posted May 21, 2015
Pros: The staff is outstanding. Housekeeping staff is wonderful and accommodating.
Cons: Fix this hotel! Make it easier to maneuver. It makes NO sense!
We were very disappointed with our room location. We walked for at least 10 minutes trying to find our room in the North wing. Up an elevator, down a hall, up another elevator, down a few more halls....Never ending. Had to ask staff for help. This hotel does not make any sense. Very hard to get around. It is as if they keep adding on without thinking how people will have to travel so far to the rooms. We had a personal escort to the restaurant, than goodness, or we would still be walking! Once you get to the casino, you feel trapped. Can't just "run" back to room on a whim... The staff however is outstanding and the food is excellent. We will stay elsewhere next time, however.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2015
A wonderful 1 night stay. The hotel met all expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Not the room I had booked said they upgraded but didn't feel like it . Front desk was terrific view was horrible
3 out of 5
Recommended
for Everyone
by A verified traveler

OK, stay

Posted May 18, 2015
Do not stay in the north tower! Pay the extra $$ and get a much nicer room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose CA

Nicest hotel but not given my request

Posted May 17, 2015
Pros: Tuscany Suite was spacious and clean. Restaurants were pleasant and food real good. Valets were quick despite being sold out.
Cons: Front desk recognition regarding what I had booked and did not receive.
Location: No reason to leave this hotel unless going skiing or golfing.
I reserved a room 3 months prior to my stay. Upon checking in at 3:30 pm I was given a room without the two beds requested. Instead given one bed for my family of four. After some discussion I was given a room with two kings but without one of the amenities that my wife wanted (which was the deciding factor when initially booking the hotel). I was disappointed but not one to fight since I knew they were sold out for weeks. The room was spacious and clean. Our turn down service did not arrive until 4 pm which was too late since we were now relaxing prior to dinner.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom sacramento, ca

Nice surprise

Posted May 17, 2015
My husband loves the sauna. It was a nice surprise to find a steam mist sauna in the shower in the room. Plus the Jacuzzi right in the room. Simply said, there was no need to leave the room. We had a great time!
4 out of 5
Recommended
for Couples
by A verified travelerfrom oakland ca

beautiful room casino dead

Posted May 17, 2015
Pros: The room an food
Cons: A microwave in the room
Location: Move theater not far an shopping area within 10 min away
Love the room only one more thing need a microwave in the room. The food was delicious and did not cost to much. The entertainment was very good. The casino floor was very dead no slot noise no winners
4 out of 5
Recommended
for Everyone
by A verified travelerfrom utah

Loved the room !

Posted May 16, 2015
Pros: Room and The steakhouse
Cons: Better service mid week
Location: You almost don't need to leave they have everything , but they are close to other eateries.
Stopped on our way to Napa- stayed in the Tuscany suite- what a beautiful room. The staff on Saturday night at the Steakhouse and bars were fantastic. The steak was perfection . Loved our brief stay. On our way home we decided to stay there again we enjoyed it so much.. Staff service was a far cry from what we had seen it before. Most the staff at the café were to busy talking to each other to notice empty water glasses. We then departed the bar where service continued to suffer , we ended up turning in early. Staff on the weekends are great. Staff mid week... not so much.