Ratings based on 4,403 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
great price for the room and facility. Bamini resturant was excellent
4 out of 5
Recommended
for Everyone
by A verified travelerfrom santa clara calif

casino hotel

Posted Feb 24, 2015
Pros: location
Location: desert environment. multiple casinos in the area, mountains and lake tahoe short distance away
pleasant surroundings, quiet very nice room, multiple dining options on site.
3 out of 5
by A verified traveler

Peppermill: Clean but extremely fragrant

Posted Feb 23, 2015
Pros: Price
Cons: Smells (scent-less is better than odor)
Location: 45 minutes from Tahoe
The concierge staff are friendly and helpful. Parking is plentiful. Rates are cheap. It was a bit of a confusing walk to the room, but once there it was cozy and spacious. Big issue: The room appeared clean, but it reeked of Febreeze (or some kind of odor eliminator product). And oddly, while the room smelled so so so strongly of chemical scent, the sheets and towels were odor free. It was late when we checked in (after 10pm) and we assumed all the rooms were equally fragrant, so we didn't ask for a room change & I slept with my head under the sheets.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vacaville

Nice place to stay

Posted Feb 23, 2015
We went to gamble the people were very friendly the only thing is I wish the food was a little bit better we only went to the buffet style next time I'll try the sitdown restaurants
5 out of 5
Recommended
for Everyone
by A verified traveler

My stay at the Peppermill

Posted Feb 23, 2015
Pros: I really liked the Fireside Lounge and the Island Buffet.
Cons: The shower had a little bit of mold in it, however, everything else was amazing.
Location: Perfect location, not to far from the main strip of hotels. There was also a Walmart and CVS close by.
The upgrade that have been done are amazing. The Peppermill is very elegant, offers a lot of different food choices and they have excellent bars/lounges.
4 out of 5
Recommended
for Everyone
by A verified traveler

Skiing Mt. Rose

Posted Feb 23, 2015
Pros: Friendly staff but I recommend that they staff the front desk and bell desk during the check in and check out rush hours.
Cons: Too much smoking in the main casino leading to any of the eating facilities.
Location: Loved the location closeness to Mt. Rose skiing
Overall a nice experience except the smoke smell in the whole casino.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, Ca

Great place

Posted Feb 22, 2015
Pros: Everything about it. Just wish there were card games that were in non smoking area
Cons: Stated above
Location: Many good restaurants, close to highway
Great place with great staff/restaurants. Will definitely go back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

First time to RENO in 25 years

Posted Feb 21, 2015
Pros: Although we didn't take advantage of the restaurants, there are at least 8 to choose from and the menu's looked great.
Cons: We were a little bummed that the larger pool wasn't open, there was so much shade in the mornings at the smaller one that we didn't end up swimming.
Location: We had a car since we wanted to travel to Lake Tahoe and Virginia City, both within an hour drive. Strip is about 4-5 miles away.
Have only stayed on the strip previously, this was a refreshing change! The hotel is Beautiful, the staff is very friendly, our room was amazing and HUGE! Loved the large jacuzzi tub, never been in a bathroom so large. We didn't eat at the hotel much but what we had there (Sports Bar) was great!! The place is so big that we did get lost a few times, getting from room in Tuscany Tower to the parking garage but finally figured it out :). Utilized the fitness room, top-of-the-line equipment. Overall great vacation, can't wait to come back, will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mew jersey

Fabulous

Posted Feb 21, 2015
I really enjoyed the resort. The pool was heated . The fitness center was free! The service was extremely accommodating and friendly! Highly recommended!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Nice hotel/casino

Posted Feb 21, 2015
It is my first stay in this hotel. Very pleasant experience. You have enough amenities inside, so don't need to go outside. However, there is a small lake 10 minutes walk nearby in case you would like to take a walk. There is also a nice small fitness with sauna and steam room.