Ratings based on 457 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Sacramento ca
The air conditioningPosted Jul 7, 2014
I had a pretty good experience not as bad as other hotels but The air conditioning in the room was not working properly, the maitanence guy had to come to fix it but he was quick amd nice...After he had fixed it it still did not blow out as cold of air as other ac...I was a little disappointed in the room size I paid a little more for the premium room and i did not like the size of the beds and the room was small.
by A verified traveler from wyoming
i will never stay there againPosted Jul 7, 2014
Pros: the food was good.
Cons: everything can be improved like maid service and the way they run the shuttle.
Location: location was ok.
the shuttle would not take us to the bowling center, was told the shuttle only went to eating facilities. some of the staff was rude and others were nice. the toilet squealed every time you flushed. maid put wet towel on my bed and the night staff expected us to make the bed.
for Everyoneby A verified traveler from Canada
Shuttle to downtownPosted Jul 3, 2014
Pros: Shuttle to downtown. Casino attached, not big but ok.
Location: Gamble. Car museum was closed due to a fire so disappointed about that.
Stayed 2 nights and all was fine. Casino very smoky but I guess that's to be expected. Didn't have to go in there !!! Shuttle to downtown was great , drivers very pleasant. Front desk staff very pleasant and accomadating. Restaurant was ok but I wouldn't do the buffet without looking at it first. Ordered ham and eggs and it was plenty. I'd stay again.
by A verified traveler
Terrible Terrible TerriblePosted Jun 30, 2014
Casino was dirty nasty and staff looked like they needed a bath. Ended up leaving and going to Atlantis to stay. Chalked this one up.
for Everyoneby Debbie from Oregon
You get what you pay forPosted Jun 3, 2014
Cons: Update the rooms
The hotel itself is a bit older but the rooms were clean and the hotel staff were awesome. The shuttle down town was very convenient and available 24/7. We played and won more in their casino that any where on the strip. The dealers where fun, remembered our names and kept the drinks coming. The next time we go to Reno we will be staying there.
by A verified traveler from reno nv
It's okayPosted Jun 3, 2014
No room service, housekeeper walked in our room at 10 am & check out is at 12pm. Small room. Old looking
for Everyoneby David from Seattle
Good location close to downtownPosted Jun 2, 2014
A nice and clean room for a reasonable price and close to the action of downtown casinos
by A verified traveler
convenient to freeway, but bad part of townPosted Jun 2, 2014
Pros: it was close to where we were headed.
Cons: better security outside
the hotel was okay, but it's located in a sketch part of town. There were transients hanging out leaning against the front of the building when we were checking in. Didn't make us feel very safe. The location is convenient to the freeway east of downtown and close to a good Denny's, so it might be a good stopover if you're passing through.
for Couplesby Andrew from California
The room we stayed was next to the elevator.Posted May 28, 2014
Pros: Competitive price
Cons: Refer to my experience, The bed should be set up sideway facing the TV and away from the restroom.
Location: Go to close by casinos
1.Because the elevator is next to our room, it was too noisy when someone was using it. We could not have a good sleep. 2.There is a big mirror installed to the door to the restroom. The bed is setup just outside the restroom. That is to say, the mirror is too close to the bed. 3. The TV is on the side of the room. You can hardly watch TV while lying on the bed. My room is 1007.
by Nar from Yuba City
Old Out DatedPosted May 27, 2014
Cons: At leaset new box spring and mattress, should have small fridge and TV need to be updated
Location: Easy access to freeway
Box spring has whole in both side. Shower not working properly. Old television