Ratings based on 457 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
76% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento ca

The air conditioning

Posted Jul 7, 2014
I had a pretty good experience not as bad as other hotels but The air conditioning in the room was not working properly, the maitanence guy had to come to fix it but he was quick amd nice...After he had fixed it it still did not blow out as cold of air as other ac...I was a little disappointed in the room size I paid a little more for the premium room and i did not like the size of the beds and the room was small.
1 out of 5
by A verified traveler from wyoming

i will never stay there again

Posted Jul 7, 2014
Pros: the food was good.
Cons: everything can be improved like maid service and the way they run the shuttle.
Location: location was ok.
the shuttle would not take us to the bowling center, was told the shuttle only went to eating facilities. some of the staff was rude and others were nice. the toilet squealed every time you flushed. maid put wet towel on my bed and the night staff expected us to make the bed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Shuttle to downtown

Posted Jul 3, 2014
Pros: Shuttle to downtown. Casino attached, not big but ok.
Location: Gamble. Car museum was closed due to a fire so disappointed about that.
Stayed 2 nights and all was fine. Casino very smoky but I guess that's to be expected. Didn't have to go in there !!! Shuttle to downtown was great , drivers very pleasant. Front desk staff very pleasant and accomadating. Restaurant was ok but I wouldn't do the buffet without looking at it first. Ordered ham and eggs and it was plenty. I'd stay again.
1 out of 5
by A verified traveler

Terrible Terrible Terrible

Posted Jun 30, 2014
Casino was dirty nasty and staff looked like they needed a bath. Ended up leaving and going to Atlantis to stay. Chalked this one up.
4 out of 5
Recommended
for Everyone
by Debbie from Oregon

You get what you pay for

Posted Jun 3, 2014
Cons: Update the rooms
The hotel itself is a bit older but the rooms were clean and the hotel staff were awesome. The shuttle down town was very convenient and available 24/7. We played and won more in their casino that any where on the strip. The dealers where fun, remembered our names and kept the drinks coming. The next time we go to Reno we will be staying there.
2 out of 5
by A verified traveler from reno nv

It's okay

Posted Jun 3, 2014
No room service, housekeeper walked in our room at 10 am & check out is at 12pm. Small room. Old looking
4 out of 5
Recommended
for Everyone
by David from Seattle

Good location close to downtown

Posted Jun 2, 2014
A nice and clean room for a reasonable price and close to the action of downtown casinos
3 out of 5
by A verified traveler

convenient to freeway, but bad part of town

Posted Jun 2, 2014
Pros: it was close to where we were headed.
Cons: better security outside
the hotel was okay, but it's located in a sketch part of town. There were transients hanging out leaning against the front of the building when we were checking in. Didn't make us feel very safe. The location is convenient to the freeway east of downtown and close to a good Denny's, so it might be a good stopover if you're passing through.
3 out of 5
Recommended
for Couples
by Andrew from California

The room we stayed was next to the elevator.

Posted May 28, 2014
Pros: Competitive price
Cons: Refer to my experience, The bed should be set up sideway facing the TV and away from the restroom.
Location: Go to close by casinos
1.Because the elevator is next to our room, it was too noisy when someone was using it. We could not have a good sleep. 2.There is a big mirror installed to the door to the restroom. The bed is setup just outside the restroom. That is to say, the mirror is too close to the bed. 3. The TV is on the side of the room. You can hardly watch TV while lying on the bed. My room is 1007.
2 out of 5
by Nar from Yuba City

Old Out Dated

Posted May 27, 2014
Pros: Nothing.
Cons: At leaset new box spring and mattress, should have small fridge and TV need to be updated
Location: Easy access to freeway
Box spring has whole in both side. Shower not working properly. Old television