Ratings based on 5,477 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Jul 29, 2015
Pros: Pice
Cons: Information on amenities and in room coffee pot
Location: Good location..close to the River Walk and many shops, restaurants and casinos
Good price, nice staff, but received very little info as to - is there a pool and where is it? Would have been nice to have a coffee pot in the room.
2 out of 5
by A verified traveler

gross

Posted Jul 28, 2015
Stains in the carpet, lipstick oils still on the glasses in the bathroom, a VERY slow-draining bath tub, noisy A/C unit, old tv on a stick, no volume on several TV channels, no towels in the room, no trash bag in the trash can......need I go on?
2 out of 5
by A verified traveler from Oregon

Don't Stay Here

Posted Jul 28, 2015
Pros: It was cheap.
Location: The location is great, near downtown and with in walking distance of most of the downtown attractions.
The hotel is old and tired......We could hardly breath because the people there almost all smoke non-stopped. The casino was so bad we left for our room, the elevator and hall were almost as bad.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Muy bonito hotel y muy cerca del estacion de bus

Posted Jul 28, 2015
Me gusto mucho muy tranquilo y definitivamente regresare
3 out of 5
by A verified traveler from Salt Lake City, UT

Keep searching!

Posted Jul 27, 2015
I think the pictures and description of this place were really misleading. The hotel itself looks rundown on the way in and my room definitely needed updating. There were tons of stains on the carpet and walls and I was really disappointed with how the walls were paper thin and I could hear all the traffic and noise from the hallway. Also the pool is not even within the hotel, it's on the corner of the lot next to the street. If you're looking for a place to relax and feel comfortable, this is definitely not it.
1 out of 5
by A verified traveler from Sacramento

at least it's next to Mel's diner

Posted Jul 27, 2015
Pros: There was a Mel's diner attached to the hotel at ground level. breakfast there was very nice.
Cons: multi-million dollar renovation is the only hope, no iron and ironing board in room, called for one and waited 40 minutes before giving up.
Location: Mel's diner
this hotel is in a less than desirable part of town, very near to the other nice hotels, but clearly a few blocks in the wrong direction.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Hotel has the best 24 hour Original Mels

Posted Jul 27, 2015
My room was very spacious also close to vending machine, ice machine and elevator. My main concern was that I didn't feel comfortable walking inside my room or hallway with out my shoes. The room and hallway was very deteriorated. TV is so old that the movie pictures froze. Didn't appreciate being told that we has "free internet" which was not true. The only two best things were the great attention in the diner and the unexpected fireworks show outside my window.
3 out of 5
by A verified traveler from Lawrenceville, GA

No peace and quiet

Posted Jul 26, 2015
There was a band playing loudly outside my room from 5:00 to 10:00 pm every nightnight. The clouds of smoke you have to pass through to and from your room are not healthy. The "free" WiFi is unreliable and is actually paid for with the mandatory spa fees they charge you upon check-in. Some people actually go to Nevada for business and to hotels to sleep.
2 out of 5
by A verified traveler from Sunnyvale, CA

Old and in need of a remodel

Posted Jul 26, 2015
we unexpectedly arrived in Reno a day early. We booked the Sands last minute because our other hotel was booked. The rooms are very old and outdated. The staff puts a lot of effort into making the rooms clean. The rest of the facility was the same.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Good for the price

Posted Jul 26, 2015
Huge parking lot. Good enough for the price. We arrived on a Thursday evening and thy have a farmers market + live band until 10pm. We enjoyed very much.