Ratings based on 1,211 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access

Posted Mar 22, 2015
Easy access to the highway. Access to stores and restaurants. Love walking around the lake . A good way to relax in the evening there .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nevada

nice motel, clean and comfortable

Posted Mar 16, 2015
Pros: room was comfortable and clean.
Cons: the parking for motel guests
Location: location is good, easy to get to. The marina is a nice view and a place to walk.
We did not check in until after 7 PM and was hard to find a place to park our car. . Nothing close to the rooms, had to walk a long way, glad the weather was nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cannot Disclose at the moment

One of my favorite places

Posted Mar 13, 2015
Pros: Everything including how you have to swipe your hotel room key to even get in to walk the halls.
Cons: N/A
Location: The location is great. There are two casinos west of Western Village and there are a multitude of high end outlets about a mile and a half east.
This hotel was just what I needed right when I needed it. The room was sooo cute and felt like home. I had been staying from one friends house to another and rented this room so as to have my own much needed space from the world. It was wonderful. Nothing was made complicated for me. The staff never treated me rudely and are obviously taught to make the unexpected work in the customers favor. Such a pleasant experience with pleasant people. Casino is great also. I've moved otherwise I would spend all my money there again like I did last time. Unfortunately I have lost all incoming income.......but I love Western Village Hotel and Casino. Laci Issel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom modesto

Nice clean hotel for the price

Posted Mar 10, 2015
dont judge a book by its cover...the building looked old but I was impressed by the rooms...big and roomy and looks up to date...I would stay again on my next visit..
3 out of 5
Recommended
for Everyone
by A verified traveler

The location was perfect

Posted Mar 6, 2015
One day stay, visiting family. The front desk was very helpful and friendly, could not eat in Casino due to long waits at every resturant. The Bear diner was recommended as it was amazing ate breakfast there at the Bear diner.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington

Nice room, great price!

Posted Mar 5, 2015
Only negative was registering in the smoky casino. Otherwise, good room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, CA

Good for the price.

Posted Mar 4, 2015
Was very pleased with the room. Very clean and comfortable. Larger room then I expected, although the bathroom was quite small. Good value for price.
3 out of 5
by A verified travelerfrom pittsburg ca

Nice room, terrible policies

Posted Feb 28, 2015
Great room, comfortable beds, and great food, my problem is at check out. They will not provide receipts when you leave because "you booked online."what's stopping them from saying "hey you never checked out! Or a computer problem that didn't register you leaving so now you have to pay for another day or two? Also last time I stayed here they failed to return my deposit, and it seems like it might happen again, it's been a few days now and I haven't received my deposit
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco Peninsula

Nice room away from home

Posted Feb 26, 2015
Pros: N/A
Cons: N/A
Location: Close to everything. Easy to get to Reno or any spot in Sparks. Went for family event.
Reasonable rates; great location; was available; kind, helpful service; newly renovated and very clean; quiet; all around positive experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable rates

Posted Feb 16, 2015
Cons: Better separation of smoking and non smoking--separate building for pet guests. Better parking....
Had a non smoking room which was fine, but smoke often drifted in from other guests. This was annoying and our clothes all smelled like smoke when we arrived home. Hotel allows animals and they made quite a bit of noise. Would have been a real problem if we had been on the same floor. Parking to access hotel registration was terrible.... Beds and linens were nice.