Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.7 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Bogotá, Colombia

Nice hotel with too many maintenance problems

Posted Aug 19, 2014
Pros: The pool, landscapes, cocktails, rooms.
Location: Great beef in Cumaral at 20 minutes from the hotel.
The hotel infrastructure is good, great pool, golf course, great rooms with very comfortable beds, beautiful gardens, gym, spa and other facilities. The big problem is the whole hotel is out of maintenance. The pool, pool chairs, buildings, common areas, etc need a lot of work to be at a decent level. It seems that the administration hasn't done any maintenance for years. The pool chairs are broken, tables and chairs broken also, all the walls dirty or cracked, deficient lighting, bathtubs dirty, among other problems. It's a shame because the hotel itself is really good, the service in general is Ok, but for a hotel that is rated as 5 stars and the price is not acceptable such situation. They have to improve this if they want to stay in business. I doubt I'll be back in the future
4 out of 5
Recommended
for Everyone
by sonia from c

Beautiful Golf course

Posted May 26, 2014
You can afford to pay the fee that only cost 60.000 and u'll enjoy a lot. Nice view and delicious food.
4 out of 5
Recommended
by Daniel from DC

Great Pool!

Posted Apr 29, 2014 on Hotels.com
Good Overall: great pool, good service, just OK food. Only bad experience was that I had a 1 Kingsize bedroom paid for, and was surprised with an extra charge for another person, which was completely unexpected...would have been nice to know this/be warned ahead of time. Overall, the best place in Villavicencio.
5 out of 5
Recommended
by David Garcia from Palm Harbor, FL

The best place closest to Bogota to relax

Posted Apr 21, 2014 on Hotels.com
Everything was great, the hotel condition, the rooms, the friendly staff, the location, room service was fast, the food was good, We were completely satisfy.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 6, 2014 on Hotels.com
3 out of 5
by Fermando from Bog

In Colombia there are better opcions

Posted Jan 2, 2014
Manager staff terrible , this hotel is not a hotel, B&D is better
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 27, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by sonia

This traveler left a rating score only Posted Dec 26, 2013
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 13, 2013 on Hotels.com
3 out of 5
Recommended
for Families
by Rooster

Great Room - but that's it...

Posted Mar 6, 2013 on Hotels.com
GREAT - the room was VERY nice...great beds, great bathroom, A/C, hot water, Directv...very nice GOOD - food in the restuarants, Service at Front Desk BAD - Pool was green with algae, Pool side service was pratically non-existant, the golf course was over-grown, the grounds of the hotel were over-grown, most of the facilities were closed due to low-occupancy, in some areas the buildings looked to be falling apart (mold & cracks)...Overall---NOT worth the money...